8.7
Spot Score
MantisBT Review: Is It The Right Bug Tracking Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
MantisBT offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for MantisBT
MantisBT is a bug tracking software primarily used by software development teams, QA engineers, and project managers in small to medium businesses. With a rating of 4.0/5 from 170 reviews, it is broadly validated, indicating a solid level of satisfaction among its users.
MantisBT excels in enabling easy management of projects and tasks within a centralized location, which is crucial for teams handling multiple projects. Its intuitive user interface supports effective communication and issue resolution, making it efficient for distributing errors among developers and tracking their resolution. However, a notable limitation is the complexity of its configuration, which can require technical knowledge to set up properly.
Quick facts about MantisBT
What is MantisBT?
MantisBT is a free web-based bug tracker which lets user manage projects, tasks, issues and its related data. It is an easy to use, lightweight software application that works with any development environment or methodology. MantisBT was designed for ease of use and flexibility. It's simple and intuitive user interface and extensive feature set make it a powerful and customizable tool.
Pricing
MantisBT offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
MantisBT Screenshots
MantisBT was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider MantisBT
- Use cases
- Software development teams, QA and testing teams, IT support and helpdesk
- Team types
- Developers, QA engineers
- Company size
- Small Business, Medium Business
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose MantisBT
Centralized management of projects and tasks
Intuitive user interface facilitating team communication
Effective bug tracking and issue resolution workflow
Is MantisBT right for you?
Best for small to medium dev teams needing customizable, lightweight bug tracking.
Choose MantisBT if
- You want an open-source, highly customizable bug tracking solution.
- Your team needs centralized management of projects and tasks in one tool.
- You prefer a lightweight system compatible with any development environment or methodology.
Consider alternatives if
- You require a modern, polished user interface for non-technical users.
- You need advanced notifications and automated task assignments to reduce manual work.
What buyers should know before shortlisting MantisBT
MantisBT is a highly efficient project management and issue tracking tool for teams. Users appreciate its ease of use, ability to manage multiple projects seamlessly, and efficient communication features.
The system serves as a central hub for project organization, facilitating collaboration and streamlining workflows. Users particularly commend the system's intuitive user interface, effective communication capabilities, and the ability to manage tasks efficiently.
They highlight its simplicity and effectiveness in managing projects and tracking issues across various teams. Moreover, the software's ability to archive project data and facilitate team communication stands out as a significant advantage.
While some users mentioned minor issues like time-out issues and interface improvements, the overall sentiment towards MantisBT remains highly positive. The software's positives, including its robust features for task management and issue tracking, outweigh any minor drawbacks.
Overall, MantisBT serves as a reliable and user-friendly solution for project and task management needs.
MantisBT pros and cons
- MantisBT pros
Centralized management of projects and tasks
Intuitive user interface facilitating team communication
Effective bug tracking and issue resolution workflow
- MantisBT cons
Complex configuration requiring technical knowledge
Outdated interface challenging for non-technical users
Ready to try it?
Get started with MantisBT
Connect with the team for a personalised demo.
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Compare MantisBT side-by-side with top Bug Tracking Software alternatives.
What is the pricing of MantisBT?
MantisBT uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
MantisBT reviews and ratings
Buyer sentiment
Users generally appreciate MantisBT’s ease of use and effective issue tracking but note challenges with configuration complexity and an outdated interface.
What buyers like
- Ease of use
- Centralized project management
- Effective communication
Common complaints
- Complex setup
- Outdated user interface
What users are saying
DR
Diane R
11/17/20
EASY TO USE PROJECT AND TASK MANAGEMENT SYSTEM
What do you like best? I am able to manage all my projects and tasks for each project in one place. I use the system as an archive of all past ...
Read more
UI
User in Marketing and Advertising
07/29/20
Our team used MantisHub for testing and managing tickets on a large website development project
What do you like best? The user interface was easy to use and allowed us to communicate and address issues effectively with a number of team members ...
Read more
V
Viral D
12/02/19
Mantis BT review
What do you like best? Easy for tester to distribute the error among the different developer and resoved it from them What do you dislike? For ...
Read more
CI
Consultant in Information Technology and Services
11/25/19
MantisBT review
What do you like best? MantisBT is more usefull to raise bugs and make a track of all issues. What do you dislike? There is no downsides of ...
Read more
PJ
Patty J
10/29/19
Very happy user
What do you like best? Mantis is very simple to use. it allows to easily follow several projects, especially thanks to filters that are very well ...
Read more
MJ
Mary J
10/29/19
very convenient for tracking bugs
What do you like best? it is a tool without superfluous functionalities. They are all useful and very well thought out. I particularly appreciate ...
Read more
What are the features of MantisBT?
The bug-assignment problem is commonly stated as a method of evaluating developers according to their ability to fix a specific bug. Previou…
During software testing, bug tracking is the process of logging and monitoring defects or errors. It's also known as issue tracking or defec…
The management, planning, scheduling, and control of a full software build through every stage and environment involved, including testing a…
A report is a type of writing that is organized around identifying and examining issues, events, or results that have occurred in the physic…
Role Management is a key feature that allows users to control and manage individual roles and their permissions within a software or applica…
Ticket management is a means of dealing with issues and requests. Tickets are simple data entities used to track everything that needs to be…
Workflow is a collection of tasks that work together to process a batch of data. A workflow encompasses everything from creating assets to i…
MantisBT security and data handling
Key compliance certifications and security features for IT and security teams evaluating MantisBT.
Developer & data
Alternatives to MantisBT
MantisBT Support Options
Frequently Asked Questions About MantisBT
Common questions buyers ask before choosing MantisBT.
MantisBT is a Bug Tracking Software. MantisBT offers Ticket Management, Workflow Management, Reports, Role Management, Bug Assignment and many more functionalities.
MantisBT is a strong fit if: You want an open-source, highly customizable bug tracking solution.; Your team needs centralized management of projects and tasks in one tool.. Consider alternatives if: You require a modern, polished user interface for non-technical users.; You need advanced notifications and automated task assignments to reduce manual work..
Buyers commonly note the following limitations of MantisBT: Complex configuration requiring technical knowledge; Outdated interface challenging for non-technical users; Repetitive task assignment process for new errors.
Some top alternatives to MantisBT includes Jira, The Bug Squasher, Zoho BugTracker, ReportBugz and Bugasura.
MantisBT offers Open-source, Quotation Based pricing models
The starting price is not disclosed by MantisBT. You can visit MantisBT pricing page to get the latest pricing.
Ready to try it?
Get started with MantisBT
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].