MantisBT vs Request Tracker Comparison
MantisBT
Starting at Contact for pricing
- Freelancers / Consultants
- Large Enterprises
MantisBT is a free web-based bug tracker which lets user manage projects, tasks, issues and its related data. It is an easy to use, lightweight software application that works with any development environment or methodol…
Request Tracker
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Request Tracker is an open source bug tracking software, which aims to simplify bug reporting and bug management. It has been adopted by companies ranging from small businesses to large global enterprises, resulting in t…
MantisBT leads on user satisfaction with a 4.0-star rating across 170 reviews.
MantisBT vs Request Tracker — at a glance
| Feature | MantisBT | Request Tracker |
|---|---|---|
| Rating | 4.0 / 5 | 2.8 / 5 |
| Reviews | 170 | 10 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Bug Tracking Software | Bug Tracking Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | — |
| Support modes | Online | Online |
| Data residency | Global | — |
Key differences between MantisBT and Request Tracker
- Target audience: MantisBT is built for Freelancers / Consultants and Large Enterprises, while Request Tracker targets Large Enterprises and Medium Business.
- User satisfaction: MantisBT scores higher with a 4.0-star average.
- Deployment: MantisBT supports SaaS/Web/Cloud; Request Tracker supports SaaS/Web/Cloud.
MantisBT vs Request Tracker — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Bug Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Free PDF comparison
Download this MantisBT vs Request Tracker comparison
Get the full side-by-side as a PDF — these picks plus the top Bug Tracking Software tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Biggest differences
Start here before you go deeper into features.
Best for small to medium dev teams needing customizable, lightweight bug tracking.
- You want an open-source, highly customizable bug tracking solution.
- Your team needs centralized management of projects and tasks in one tool.
- You prefer a lightweight system compatible with any development environment or methodology.
- You require a modern, polished user interface for non-technical users.
- You need advanced notifications and automated task assignments to reduce manual work.
Large Enterprises, Medium Business, Small Business
MantisBT typically suits Freelancers / Consultants and Large Enterprises. Request Tracker tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | MantisBT is a free web-based bug tracker which lets user manage projects, tasks, issues and its related data. It is an easy to use, lightweight software application that works with any ... Read More about MantisBT | Request Tracker is an open source bug tracking software, which aims to simplify bug reporting and bug management. It has been adopted by companies ranging from small businesses to large ... Read More about Request Tracker |
|---|---|---|
Free Trial Availability |
|
|
Spotsaas ScoreWhat's this? ↗ | 8.7/10 | 8.1/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | — |
Get pricing help | Get pricing help |
Software Demo
Demo |  MantisBT has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
How do MantisBT and Request Tracker Compare on Features?
Total Features | 7 Features | 5 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare MantisBT and Request Tracker on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
Data Residency | 🌐 Global | — |
|---|
MantisBT User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate MantisBT’s ease of use and effective issue tracking but note challenges with configuration complexity and an outdated interface. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is cautious across 10 reviews, with several recurring concerns in feedback. What buyers like
Common complaints
|
Pros and Cons |
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  2 Screenshots | No screenshots available. |
|---|---|---|
Videos | No videos available. |  2 Videos |
Top Alternatives to MantisBT and Request Tracker in 2026
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Bug Tracking Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, MantisBT or Request Tracker?
- MantisBT edges out the other on user ratings (4.0 vs 2.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do MantisBT and Request Tracker offer a free trial?
- Neither MantisBT nor Request Tracker currently lists a free trial.
- What is the starting price of MantisBT vs Request Tracker?
- MantisBT starts at Contact for pricing. Request Tracker starts at Contact for pricing.
- What are the top alternatives to MantisBT?
- Top alternatives to MantisBT include Jira, The Bug Squasher, Zoho BugTracker, ReportBugz, BugHerd.
- What are the top alternatives to Request Tracker?
- Top alternatives to Request Tracker include Jira, SupportBee, HelpDesk, osTicket, Snappy.