Manageengine Servicedesk Plus discussions

our team is looking for a solution that can manage our IT assets. does ServiceDesk Plus offer asset management features?

we're considering ServiceDesk Plus for our IT team, but live chat is critical for us. can someone explain how the live chat feature integrates with the ticketing system?

i'm interested in trying out ServiceDesk Plus, but i’m wondering if the free trial has any limitations compared to the full version.

i need to know if ServiceDesk Plus can integrate with our existing tools like Slack and Jira. what options do we have?

i'm part of a medium business and need to ensure we meet our service level agreements. how does ServiceDesk Plus manage SLAs?

we're a small IT team of 8 people, and i'm worried that ServiceDesk Plus might be overkill for us. is it too complex or can it fit smaller teams?

i’m considering the mobile deployment for our IT staff who are often out of the office. how does the mobile experience of ServiceDesk Plus hold up?