Loom Review: Is It The Right Screen Recording Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial & Free Plan Available
SOC 2Starts from $15 / user / month when yearly, also offers free forever plan
Hubspot
Disney
Ford
VOLVO
BrexTrusted by many companies including Hubspot
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Loom?
Loom is a video messaging and screen recording platform designed to help teams communicate and collaborate more effectively, especially in remote and distributed work environments. It enables users to easily record their screen, camera, or both, and share videos instantly across popular platforms. Built for professionals such as marketers, designers, engineers, educators, and customer success teams, Loom supports use cases ranging from client presentations and training tutorials to internal updates and product walkthroughs. Core features include quick screen and camera recording, AI-powered transcription, closed captions, video editing tools, and viewer insights. With integrations across tools like Google Workspace, Slack, Salesforce, Figma, and Jira, Loom ensures teams can embed video communication directly into their workflows. Its enterprise-grade privacy controls and easy sharing options make it a trusted solution for businesses aiming to enhance clarity, save time, and reduce unnecessary meetings.
Pricing
Starts from $15 / user / month when yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2Data residency:Global
Platform
Browser Based (Cloud)
Mobile-first — limited web access
Loom Software Demo
Loom was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Loom
- Use cases
- Technology, Marketing, Education
- Team types
- Marketing Managers, Customer Success Specialists
- Company size
- 10 to 5000 Employees
Why teams choose Loom
Loom is widely appreciated for its user-friendly interface that allows professionals to quickly record and share videos without technical barriers. Its Chrome extension, desktop, and mobile apps make screen and camera recording accessible from any device.
By enabling asynchronous video messaging, Loom helps organizations reduce the need for lengthy meetings, streamlining communication and boosting productivity across remote and hybrid teams.
Users benefit from Loom’s intuitive editor, which allows trimming, stitching, and adding visual elements like arrows, text, and overlays, resulting in more polished and engaging content.
Is Loom right for you?
What buyers should know before shortlisting Loom
Loom has completely transformed the way I communicate with my team and clients. Instead of scheduling back-to-back meetings, I can now record concise, engaging video messages that my colleagues can watch on their own time.
The ability to share my screen while adding narration and visual cues has been a game changer for clarity and productivity. I particularly love the editing tools and viewer insights, which help me refine content and measure engagement.
Although it’s not a full replacement for live video calls, Loom is the perfect solution for asynchronous communication, saving me time while keeping collaboration strong and efficient.
Loom pros and cons
- Loom pros
Loom is widely appreciated for its user-friendly interface that allows professionals to quickly record and share videos without technical barriers. Its Chrome extension, desktop, and mobile apps make screen and camera recording accessible from any device.
By enabling asynchronous video messaging, Loom helps organizations reduce the need for lengthy meetings, streamlining communication and boosting productivity across remote and hybrid teams.
Users benefit from Loom’s intuitive editor, which allows trimming, stitching, and adding visual elements like arrows, text, and overlays, resulting in more polished and engaging content.
- Loom cons
Since Loom is designed primarily for asynchronous communication, it lacks robust real-time collaboration features compared to platforms like Zoom or Microsoft Teams.
Free accounts often face restrictions on video length, storage, and advanced features, which may require teams to upgrade for more comprehensive use.
Ready to try it?
Get started with Loom
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare Loom side-by-side with top Screen Recording Software alternatives.
What is the pricing of Loom?
Loom Pricing Plans
Starter
Free
Key Features
25 videos
5 minute screen recordings
Unlimited meeting length
Transcriptions in 50+ languages
Show more +
Business
$15
/user/month
Everything in Starter; and
Unlimited videos
Unlimited recording time
Basic waveform editing
Remove Loom branding
Show more +
Business + AI
$20
/user/month
Everything in Business; and
Auto-video enhancement
Advanced editing
Video-to-text automation
Video variables
Show more +
Enterprise
Custom
Everything in Business + AI; and
Advanced security (SSO;SCIM)
Advanced content privacy
Custom data retention policies
Salesforce integration
Show more +
Loom reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 1811 reviews, with consistently positive feedback.
What buyers like
- Loom is widely appreciated for its user-friendly interface that allows professionals to quickly record and share videos without technical barriers. Its Chrome extension, desktop, and mobile apps make screen and camera recording accessible from any device.
- By enabling asynchronous video messaging, Loom helps organizations reduce the need for lengthy meetings, streamlining communication and boosting productivity across remote and hybrid teams.
- Users benefit from Loom’s intuitive editor, which allows trimming, stitching, and adding visual elements like arrows, text, and overlays, resulting in more polished and engaging content.
Common complaints
- Since Loom is designed primarily for asynchronous communication, it lacks robust real-time collaboration features compared to platforms like Zoom or Microsoft Teams.
- Free accounts often face restrictions on video length, storage, and advanced features, which may require teams to upgrade for more comprehensive use.
- While Loom integrates with popular tools like Slack, Google, and Jira, some users note that the integrations are less advanced compared to dedicated enterprise communication platforms.
What users are saying
AU
Anonymous User
02/22/24
"Excellent tool"
What do you like best about Loom? Excellent tool for sharing videos of the system screen, with own video as well. Much required, and very useful ...
Read more
JS
John S
02/22/24
"Loom is a game changer"
What do you like best about Loom? I enjoy how easy it is to record and send information to my teams. The desktop app is also a nice feature. Being ...
Read more
KS
Kelly S
02/18/24
"Amazing tool that cuts down on meetings"
What do you like best about Loom? It is easy to use and easy to share the videos. I also like that the videos are stored in the cloud and I can ...
Read more
ND
Nina D
02/15/24
"Incredible Tool for Remote Teams"
What do you like best about Loom? My team works all across the country in different time zones, and Looms helps us to connect during all times of day ...
Read more
AU
Anonymous User
02/13/24
"Update - Terrible Contracts"
What do you like best about Loom? Loom is very easy to use and great for documenting processes. What do you dislike about Loom? I am reducing my ...
Read more
DH
Davinee H
02/12/24
"Loom Gives Access to Clients No Matter Where The y Are"
What do you like best about Loom? We love the ability to share multiple libraries with any of of many clients in an easy to user easy to access venue. ...
Read more
What are the features of Loom?
Collaboration in Loom allows team members to work together seamlessly through asynchronous video communication. Users can record and share s…
Library Management in Loom enables users to organize, store, and easily access their video recordings in a structured way. It provides folde…
Marketing Management with Loom supports businesses in creating personalized video messages for campaigns, customer outreach, and promotional…
Product Data Management in Loom helps teams create, maintain, and share detailed product-related information through recorded video content.…
The Sales feature in Loom enables sales professionals to connect with prospects more personally through video outreach. By recording customi…
Security Management in Loom ensures that sensitive video content remains protected and accessible only to authorized users. With enterprise-…
The Share Screenshot feature in Loom allows users to quickly capture and share high-quality screenshots alongside or within video recordings…
Loom security and data handling
Key compliance certifications and security features for IT and security teams evaluating Loom.
Certifications
Developer & data
Alternatives to Loom
Why buyers keep looking beyond Loom
Some users prefer platforms offering advanced real-time collaboration since Loom focuses on asynchronous video communication.
Organizations seeking deeper project management integrations may opt for alternatives with native task-tracking and workflow automation.
Teams needing unlimited storage at no extra cost sometimes choose other solutions with more generous free plans.
Users requiring detailed video analytics and heatmaps often lean towards platforms like Vidyard.
Companies with large compliance requirements may prioritize providers with more extensive enterprise-level security certifications.
Marketing teams seeking advanced video hosting and branding options may prefer tools offering more customization features.
Loom Customers
Hubspot
Disney
Ford
VOLVO
Brex
Asana
ticketmaster
TESLA
Braze
Remote
Loom Support Options
Frequently Asked Questions About Loom
Common questions buyers ask before choosing Loom.
Loom is a Screen Recording Software. Loom offers Product Data Management, Sales, Library Management, Marketing Management, Collaboration and many more functionalities.
Buyers commonly note the following limitations of Loom: Since Loom is designed primarily for asynchronous communication, it lacks robust real-time collaboration features compared to platforms like Zoom or Microsoft Teams.; Free accounts often face restrictions on video length, storage, and advanced features, which may require teams to upgrade for more comprehensive use.; While Loom integrates with popular tools like Slack, Google, and Jira, some users note that the integrations are less advanced compared to dedicated enterprise communication platforms..
Some top alternatives to Loom includes Vidyard, RecordScreen.io, Camtasia, Loom and Screenrec.
Loom offers Free Trial, Freemium, Subscription pricing models
The starting price of Loom is $15/user/month when yearly
Ready to try it?
Get started with Loom
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
