Knock CRM Review: Is It The Right Property Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Knock CRM offers custom pricing plan
ZRS
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GablesTrusted by teams including ZRS
Overview
Pricing
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Knock CRM?
Knock CRM is the most innovative, trusted, and fun performance management platform, specifically designed for residential property management teams, marketers, and leadership. Harnessing cutting-edge automation, integration, and data transparency, Knock helps enhance occupancy and renewals without compromising cost and time. Knock's powerful technology helps increase efficiency and optimize task performance for users, making it the best CRM and performance management platform.
Pricing
Knock CRM offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Knock CRM Software Demo
Knock CRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Knock CRM
- Use cases
- Residential property management, Property marketing teams, Property management leadership
- Team types
- Property managers, Marketing teams in real estate
- Company size
- Medium Business, Large Enterprises
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose Knock CRM
Cutting-edge automation tailored for property management
Strong integration capabilities enhancing data transparency
High user efficiency and task performance optimization
Is Knock CRM right for you?
Best CRM for residential property teams needing automation and occupancy growth.
Choose Knock CRM if
- You manage medium to large residential property portfolios requiring tailored automation.
- Your team needs strong integration to improve data transparency and workflow efficiency.
- You want to boost occupancy and renewals through specialized property management features.
Consider alternatives if
- You are a small business with limited budget due to quotation-based pricing.
- You operate outside property management or need simple, low-complexity CRM solutions.
What buyers should know before shortlisting Knock CRM
Knock CRM is a performance management platform for residential property management teams. Before shortlisting, verify that its automation features match your specific workflows—particularly if you use custom tenant communication templates or non-standard lease structures.
The platform's data transparency tools focus on occupancy metrics and operational reporting; confirm during a demo that the dashboards surface the KPIs your team actually tracks. Key limitations to assess: Knock integrates primarily with major accounting systems (QuickBooks, Yardi) but may require custom API work if you use niche property management software.
Pricing is per-unit, not per-user, so costs scale with portfolio size rather than team size—clarify total cost of ownership for your property count before committing. Test the mobile app thoroughly if your team manages properties on-site; some users report slower performance on older devices.
In your demo, ask specifically about tenant portal customization, late payment workflows, and how the system handles multi-property reporting. Request a trial with your actual data structure to confirm the platform handles your lease types and rent collection cycles without workarounds.
Knock CRM pros and cons
- Knock CRM pros
Cutting-edge automation tailored for property management
Strong integration capabilities enhancing data transparency
High user efficiency and task performance optimization
- Knock CRM cons
Pricing is quotation-based and not publicly available
Limited information on specific feature sets and customization
Ready to try it?
Get started with Knock CRM
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Knock CRM side-by-side with top Property Management Software alternatives.
What is the pricing of Knock CRM?
Knock CRM uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Knock CRM reviews and ratings
Buyer sentiment
Users highly appreciate Knock CRM's automation and efficiency improvements, reflected in a strong 4.9 rating from 62 reviewers.
What buyers like
- Automation
- Integration
- Efficiency
Common complaints
- Pricing transparency
- Setup complexity
What users are saying
AU
Anonymous User
09/10/23
"User friendly with easy to access data"
What do you like best about Knock CRM? The upside of using Knock is that it integrates with our PMS software. You see in-real time activity, love that ...
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MF
Megan F
07/11/23
"Effective CRM"
What do you like best about Knock CRM? The Knock CRM is a one-stop shop for all things multifamily leasing, operations, and marketing. Knock's has ...
Read more
BJ
Brandy J
02/13/23
"Excellent Product and Service!"
What do you like best about Knock CRM? I love that the product is user-friendly for our site teams, keeps leads organized, and has excellent reporting ...
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PD
Priscilla D
06/20/22
"I love Knock"
What do you like best about Knock CRM? It helps keep up with prospects and what has been done all in one area. What do you dislike about Knock CRM? It ...
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SM
Shelby M
06/16/22
"Knock has been a game changer for our sites, we have seen a lot more conversions since implementing."
What do you like best about Knock CRM? Knock is easy to use and integrates flawlessly into our systems. Our onsite staff finds it very helpful to keep ...
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AU
Anonymous User
05/17/22
"Knock makes leasing easier!"
What do you like best about Knock CRM? Calendar scheduling is super easy to use for our whole team. Helps us schedule more tours and prospects in a ...
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Knock CRM security and data handling
Key compliance certifications and security features for IT and security teams evaluating Knock CRM.
Certifications
Developer & data
Alternatives to Knock CRM
Knock CRM Customers
ZRS
Capreit
Highmark
Gables
Knock CRM Support Options
Frequently Asked Questions About Knock CRM
Common questions buyers ask before choosing Knock CRM.
Knock CRM is a strong fit if: You manage medium to large residential property portfolios requiring tailored automation.; Your team needs strong integration to improve data transparency and workflow efficiency.. Consider alternatives if: You are a small business with limited budget due to quotation-based pricing.; You operate outside property management or need simple, low-complexity CRM solutions..
Buyers commonly note the following limitations of Knock CRM: Pricing is quotation-based and not publicly available; Limited information on specific feature sets and customization; Potentially complex setup for smaller teams.
Some top alternatives to Knock CRM includes Knack, Lobbypms, Rent Manager, Invensol SAM and Knocker.
Knock CRM offers Quotation Based pricing model
The starting price is not disclosed by Knock CRM. You can visit Knock CRM pricing page to get the latest pricing.
Ready to try it?
Get started with Knock CRM
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].