What are the key features of ivanti service manager?
i'm trying to understand what specific functionalities ivanti service manager offers compared to other service desk tools.
1 Answer
Head of Product
Ivanti Service Manager provides an end-to-end ITIL-ready service desk solution, which includes features like incident management, problem management, change management, and a self-service portal. It's designed to integrate smoothly with existing processes and tools, which can increase the effectiveness of your IT service management teams.