Detailed Review of iKnowMed - EHR Software Software 2025

Appointment Management

iKnowMed’s Appointment Management functionality allows clinical staff to orchestrate and monitor all aspects of patient appointments. It provides a centralized dashboard where users can view upcoming consultations, review patient details, assign clinicians, and check the availability of multiple resources such as rooms and equipment. By offering real‑time updates—alongside the ability to flag no‑shows or reschedule sessions—this feature enhances operational efficiency, reduces wait times, and optimizes patient throughput in busy oncology settings.

Appointment Scheduling

With Appointment Scheduling, iKnowMed offers an intuitive interface enabling scheduling coordinators and clinicians to book patient visits seamlessly. The system supports multi‑location workflows, appointment reminders, buffer time for prep or wrap‑up between sessions, and conflict‑checking to prevent double-bookings. It also integrates with patient self‑service portals, allowing patients to request or view open time slots. This empowers providers to reduce administrative workloads and improve satisfaction for both staff and patients.

Audio Video Conferencing

iKnowMed’s Audio Video Conferencing capability allows providers to conduct telemedicine visits—critical for oncology patients who may have mobility issues or require remote consultations. It delivers secure, HIPAA‑compliant two‑way communication with features like screen‑sharing, digital whiteboard, and in‑session document access. This ensures that clinical teams can engage with patients in real time—reviewing treatment plans, supporting symptom management, and maintaining continuity of care without requiring in‑person visits.

Billing and Invoicing

Billing and Invoicing in iKnowMed empowers healthcare administrators to create, issue, and manage invoices for oncology services rendered. The module supports itemized invoice generation based on treatment coding, cross-references with insurance authorizations, and customizable statements for patients. Invoicing histories ensure a clear audit trail, while integration with payroll and financial systems supports streamlined cash flow operations. Automated billing workflows reduce manual errors and accelerate reimbursement cycles.

Bills Management

The Bills Management feature within iKnowMed enables administrative staff to generate, track, and reconcile patient bills efficiently. Through integration with the billing and invoicing modules, users can review billed procedures, adjust billing codes proactively, and track outstanding balances. The system provides dashboards for financial oversight, automates statement distribution, and sends alerts for under- or over‑payments—thereby assisting oncology providers in ensuring accurate, timely revenue cycle management and financial compliance.

Calendar Management

The Calendar Management component in iKnowMed ensures clinical teams can visually manage their daily, weekly, or monthly appointment schedules. It consolidates multi‑location calendars, clinician availability, resource bookings, and training sessions into a unified interface. With drag‑and‑drop rescheduling, color‑coding by appointment type or provider, and synchronized reminders, the system optimizes resource allocation. This reduces scheduling conflicts and enhances coordination of oncology care across providers and facilities.

Client Management (Customer)

iKnowMed’s Client Management feature ensures that each patient’s journey—from diagnosis through treatment and follow‑up—is captured in a single, centralized profile. The module tracks demographic details, insurance information, treatment history, and communication preferences. It offers care team collaboration notes, care coordination tools, and reporting tools that enable practices to view patient insights at a glance. By enabling holistic management of patient data, it supports personalized and efficient oncology care delivery.

Compliance Management

The Compliance Management module in iKnowMed equips healthcare administrators to monitor and enforce adherence to regulatory and institutional policies. It integrates with documentation workflows, tracks certifications and training status of staff, and manages audit trails for clinical actions. With configurable alerts for expiration of credentials or procedural changes, and data retention policies for clinical records, the feature ensures full compliance with HIPAA, FDA, or local standards—vital in oncology environments where regulatory oversight is strict.

Compliance Tracking

iKnowMed’s Compliance Tracking enables administrators to continuously audit clinical workflows, documentation, training, and user access. It captures timestamps for treatment orders, sign‑offs, and protocol adherence. The system flags deviations from best practices, unresolved tasks, or missing documentation. This ongoing oversight ensures both internal policy compliance and preparedness for external audits. For practitioners in oncology, where treatment regimens are highly regulated and precision‑driven, compliance tracking helps maintain clinical governance and patient safety.

Document Archiving

With Document Archiving, iKnowMed provides a secure and searchable repository for historical clinical and administrative documents. It automatically indexes treatment plans, lab results, consent forms, clinician notes, imaging files, and billing records. Advanced archival functions include retention policy enforcement, role‑based access, audit logs, and time-stamped metadata. Clinicians and staff can quickly retrieve past documents for case reviews, audits, or care decisions—making it easier to deliver continuity of care without navigating paper trails.