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Gupshup - Bot Platforms Software

Top 10 Gupshup Alternatives 2026

Unlock the power of conversational messaging.

Get Pricing Details

User Ratings

Trusted by 2M+ software buyers annually.

Main Features

  • AI Chatbot
  • Artificial Intelligence
  • Chat (Messaging)
  • Drag and Drop

Pricing

  • Gupshup offers custom pricing plan

Get Pricing Details

Gupshup is a Bot Platforms Software platform with a user rating of 4.4★ based on 36 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Bot Platforms Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.

Gupshup vs Top Alternatives at a Glance

Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.

ToolBest ForPricingRatingFree Option
Gupshup CurrentBot Platforms SoftwareCustom pricing4.4 ★✗ No
Octane AIBot Platforms Software$94.1 ★✓ Yes
EngatiBot Platforms Software$794.5 ★✓ Yes
ChatFuelBot Platforms Software$154.4 ★✓ Yes
XeniooBot Platforms SoftwareFree plan available4.3 ★✓ Yes
Amazon LexBot Platforms SoftwareFree plan available4.2 ★✓ Yes

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Gupshup rating: 4.4 ★10 alternatives found

Showing 1-10 out of 10

Top rated

List of the Top Gupshup alternatives as of October 2026

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

Octane AI - Bot Platforms Software

Octane AI — from $9 · 4.08★

RECOMMENDED

Boost sales and build relationships with Octane AI.

4.1

(6)

Add to compare

What is Octane AI?

. Octane AI is the ideal solution for Shopify merchants looking to boost their sales through Facebook Messenger. With the ability to create customer pop-ups for exclusive discounts and notifications, as well as personalized Facebook messages to remind shoppers of abandoned items in their cart, ...

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Common Features

  • Chat (Messaging)

Unique Features

  • Analytics

  • Abandoned Cart Email

  • Seamless Integration

Pricing

Free Trial available, Try Now

Starts from $9/Month

Engati - Bot Platforms Software

Engati — from $79 · 4.55★

Streamline your business with smarter chatbots.

Start Free Trial

4.5

(29)

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✦ Editor’s Pick⭐ Higher rated than GupshupFree plan available

What is Engati?

Engati is a chatbot platform that lets teams build and deploy bots without coding, with support for eight messaging channels including Messenger, Telegram, Line, Viber, Skype, Slack, and Webchat. It includes real-time analytics to monitor bot performance and tools to manage customer service ...

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What reviewers like about Engati

  • User-friendly interface
  • Supports multiple messaging platforms
  • Real-time analytics

Where Engati falls short

  • Limited advanced features
  • May require integration
  • Not suitable for all business types

Common Features

  • AI Chatbot

  • Artificial Intelligence

  • Natural Language Processing

+ 4 more

Unique Features

  • AI based Chatbots

  • Analytics

  • Live Chat

+ 1 more

Pricing

Free Trial available, Try Now

Starts from $79/Month, also offers free forever plan

ChatFuel - Bot Platforms Software

ChatFuel — from $15 · 4.43★

Chat smarter, not harder.

Start Free Trial

4.4

(59)

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⭐ Higher rated than GupshupFree plan available

What is ChatFuel?

ChatFuel is a chatbot platform that allows individuals and businesses to easily create AI-powered chatbots without any coding knowledge. With its user-friendly interface and advanced technology, ChatFuel has become a popular choice for companies like Greenpeace, Nissan, and Nivea. It offers ...

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What reviewers like about ChatFuel

  • No coding required
  • High resolution rate
  • User-friendly interface

Where ChatFuel falls short

  • Limited advanced features
  • Basic analytics
  • Dependence on Facebook Messenger

Common Features

  • AI Chatbot

  • Artificial Intelligence

  • Chat (Messaging)

+ 4 more

Unique Features

  • AI based Chatbots

  • Customer Support

  • Lead Management

+ 1 more

Pricing

Free Trial available, Try Now

Starts from $15/Month, also offers free forever plan

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Xenioo - Bot Platforms Software

Xenioo — 4.33★

Effortlessly create intelligent chatbots that connect with users

Try for Free

4.3

(3)

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Free plan available

What is Xenioo?

Xenioo is a chatbot platform for building and managing multi-channel chatbots across Facebook, WhatsApp, and custom channels without writing code. The drag-and-drop editor supports cards, inputs, images, conditional logic, and variable settings to define conversation flows. Real-time testing ...

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What reviewers like about Xenioo

  • No-code chatbot creation
  • Multi-channel support
  • Drag-and-drop interface

Where Xenioo falls short

  • Limited advanced features
  • Basic analytics
  • Learning curve for new users

Common Features

  • AI Chatbot

  • Drag and Drop

  • Chat (Messaging)

+ 3 more

Unique Features

  • AI based Chatbots

  • Drag and Drop Editor

  • Live Chat

+ 2 more

Amazon Lex - Bot Platforms Software

Amazon Lex — 4.24★

Transform customer interactions with AI chatbot technology.

Try for Free

4.2

(53)

Add to compare

Free plan available

What is Amazon Lex?

Experience cutting-edge conversational interactions with AI chatbot Amazon Lex. This powerful solution empowers app developers to effortlessly create lifelike conversational interfaces using voice and text. With advanced deep learning features like ASR and NLU, users can easily convert speech ...

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What reviewers like about Amazon Lex

  • Advanced deep learning features
  • User-friendly console
  • Real-time intent understanding

Where Amazon Lex falls short

  • Limited to Amazon ecosystem
  • Requires technical knowledge
  • May have integration challenges

Common Features

  • AI Chatbot

  • Natural Language Processing

  • Artificial Intelligence

+ 3 more

Unique Features

  • AI based Chatbots

  • AI Voice Assistant

  • Integrations Management

+ 3 more

Pricing

Amazon Lex offers custom pricing plan

IBM Watson Assistant - Bot Platforms Software

IBM Watson Assistant — from $140 · 4.78★

Transform customer interactions with AI-powered virtual assistant.

Start Free Trial

4.8

(30)

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⭐ Higher rated than GupshupFree plan available

What is IBM Watson Assistant?

Enhance customer interaction with IBM Watson Assistant. This virtual assistant harnesses AI technology to deliver prompt, consistent, and accurate responses on any platform. Its advanced NLP capabilities ensure a seamless user experience. With a comprehensive chatbot, customers can receive ...

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What reviewers like about IBM Watson Assistant

  • AI-driven responses
  • Cross-platform functionality
  • High accuracy

Where IBM Watson Assistant falls short

  • Setup can be time-consuming
  • Requires ongoing training
  • May need technical expertise

Common Features

  • AI Chatbot

  • Natural Language Processing

  • Artificial Intelligence

+ 2 more

Unique Features

  • AI based Chatbots

  • Knowledge Base

  • Live Chat

+ 2 more

Pricing

Free Trial available, Try Now

Starts from $140/Month, also offers free forever plan

MindBehind - Bot Platforms Software

MindBehind — 4.5★

Streamline communication and elevate customer service.

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4.5

(28)

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⭐ Higher rated than Gupshup

What is MindBehind?

MindBehind is the ultimate solution for streamlining communication between your business and clients. Thanks to its powerful AI-driven chatbots, you can effortlessly manage cargo tracking, complaint creation, ordering, return requests, and more, all through your customers' favorite messaging ...

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What reviewers like about MindBehind

  • AI-driven chatbots
  • Streamlines communication
  • Supports multiple messaging apps

Where MindBehind falls short

  • Limited to messaging apps
  • May require setup time
  • Customization can be complex

Common Features

  • Artificial Intelligence

  • Chat (Messaging)

  • Omnichannel Customer Engagement

+ 1 more

Unique Features

  • AI based Chatbots

  • Customer Support

  • Chat Integration

Pricing

MindBehind offers custom pricing plan

Kommunicate - Bot Platforms Software

Kommunicate — from $33.33 · 4.56★

Modernize your customer support with Kommunicate's AI-driven chatbots.

Start Free Trial

4.6

(18)

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⭐ Higher rated than Gupshup

What is Kommunicate?

Kommunicate, the premier customer support hub brought to you by Kommunicate, offers top-notch automation tools to enhance customer experience and generate more leads on the go. With Kommunicate, companies can effortlessly create AI-powered chatbots without the need to code. This platform ...

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What reviewers like about Kommunicate

  • No coding required
  • Rich messaging capabilities
  • Custom workflows

Where Kommunicate falls short

  • Limited advanced AI features
  • May require training
  • Customization can be complex

Common Features

  • Natural Language Processing

  • Chat (Messaging)

  • Route to Human

+ 2 more

Unique Features

  • AI based Chatbots

  • Live Chat

  • Knowledge Base

+ 3 more

Pricing

Free Trial available, Try Now

Starts from $33.33/Month when Billed Yearly

aiaibot - Bot Platforms Software

aiaibot — 5★

Transforming customer engagement through innovative chatbot technology.

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5.0

(1)

Add to compare

⭐ Higher rated than Gupshup

What is aiaibot?

Introducing aiaibot, the ultimate chatbot solution designed for enhancing sales and customer engagement. With its one-platform convenience, businesses and agencies can effortlessly provide added value to their customers. Embrace the endless possibilities of digitalization and automate your ...

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What reviewers like about aiaibot

  • One-platform convenience
  • Enhances sales performance
  • Automates customer dialogue

Where aiaibot falls short

  • Limited advanced features
  • May require setup time
  • Not suitable for all industries

Common Features

  • AI Chatbot

  • Chat (Messaging)

  • Route to Human

+ 1 more

Unique Features

  • AI based Chatbots

  • Live Chat

  • Customer Support

+ 1 more

Pricing

aiaibot offers custom pricing plan

ChatBot - Bot Platforms Software

ChatBot — from $19 · 4.35★

Effortless customer service automation for your website.

Start Free Trial

4.3

(23)

Add to compare

What is ChatBot?

Introducing ChatBot, the ultimate solution for automating your website's customer service. With just 10 minutes of setup, this powerful tool can handle 80% of customer inquiries, freeing you up to focus on more complex issues. ChatBot is capable of answering questions, processing orders, and ...

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What reviewers like about ChatBot

  • Quick setup
  • Handles 80% of inquiries
  • Customizable responses

Where ChatBot falls short

  • Limited to predefined responses
  • May not handle complex queries
  • Requires initial configuration

Common Features

  • AI Chatbot

  • Chat (Messaging)

  • Natural Language Processing

+ 2 more

Unique Features

  • AI based Chatbots

  • Customization

  • Drag and Drop Editor

+ 4 more

Pricing

Free Trial available, Try Now

Starts from $19/User/Month when Billed Yearly

Who competes with Gupshup?

Gupshup competes with 10 other bot platforms software tools tracked on Spotsaas. The closest by feature overlap are Octane AI, Engati and ChatFuel. Each is compared against Gupshup on rating, pricing and feature coverage below.

Tools similar to Gupshup

Searches for "sites like Gupshup" and "apps like Gupshup" land on the same set of options as "Gupshup alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.

Why each of these made the list

EngatiBest for teams of all sizes

User-friendly interface

Watch for: Limited advanced features

ChatFuelBest for teams of all sizes

No coding required

Watch for: Limited advanced features

XeniooBest for teams of all sizes

No-code chatbot creation

Watch for: Limited advanced features

Amazon LexBest for teams of all sizes

Advanced deep learning features

Watch for: Limited to Amazon ecosystem

IBM Watson AssistantBest for teams of all sizes

AI-driven responses

Watch for: Setup can be time-consuming

MindBehindBest for teams of all sizes

AI-driven chatbots

Watch for: Limited to messaging apps

KommunicateBest for teams of all sizes

No coding required

Watch for: Limited advanced AI features

aiaibotBest for teams of all sizes

One-platform convenience

Watch for: Limited advanced features

ChatBotBest for teams of all sizes

Quick setup

Watch for: Limited to predefined responses

Why teams look for a Gupshup alternative

The case for a Gupshup alternative often starts with gaps like these:

  • Complex setup process
  • Limited customization options
  • Pricing may vary
  • Integration challenges

What counts when comparing Gupshup alternatives

The 10 bot platforms software alternatives compare like this on the specifics: 8 offer a free tier; and aiaibot is the highest rated at 5★ across 1 reviews.

How we ranked these.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].