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FixMe.IT vs ShowMyPC Comparison

Last updated:

FixMe.IT

4.7(526 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

FixMe.IT is a remote support platform used by IT professionals and help desk teams to deliver on-demand and unattended remote assistance to end users, with support for multiple monitors and low-latency screen sharing. It…

ShowMyPC

4.0(24 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ShowMyPC is a remote access and support tool used by IT support teams and small businesses to remotely control Windows, Mac, and Linux desktops for troubleshooting and guided assistance sessions. It provides a lightweigh…

FixMe.IT leads on user satisfaction with a 4.7-star rating across 526 reviews.

FixMe.IT vs ShowMyPC — at a glance

FeatureFixMe.ITShowMyPC
Rating4.7 / 54.0 / 5
Reviews52624
Starting priceContact for pricingContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsGDPR
Data residencyGlobalUS

Key differences between FixMe.IT and ShowMyPC

  • Target audience: FixMe.IT is built for Large Enterprises and Medium Business, while ShowMyPC targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: FixMe.IT scores higher with a 4.7-star average.
  • Deployment: FixMe.IT supports SaaS/Web/Cloud; ShowMyPC supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

FixMe.IT vs ShowMyPC — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

FixMe.IT
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ShowMyPC
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

FixMe.IT

Best for medium-sized IT teams needing simple, reliable remote support.

Choose if
  • You need easy, low-complexity setup with an intuitive interface.
  • Your priority is cost-effective, efficient remote technical assistance.
  • You require secure, seamless unattended access with multi-monitor support.
Consider alternatives if
  • Your organization demands extensive advanced feature customization.
  • You rely heavily on a broad marketplace of third-party integrations.

ShowMyPC

Best for affordable, multi-platform remote access with easy setup.

Choose if
  • You need remote access across diverse platforms including Windows, Mac, Linux, Android, and iOS.
  • You prioritize a simple, user-friendly interface with quick and hassle-free installation.
  • You want cost-effective remote desktop software with affordable subscription pricing.
Consider alternatives if
  • Your organization requires flawless Mac support due to ShowMyPC’s limited Mac compatibility.
  • You need highly stable, lag-free connections without occasional crashes or performance issues.

FixMe.IT: Best for medium-sized IT teams needing simple, reliable remote support. ShowMyPC: Best for affordable, multi-platform remote access with easy setup.

Description

FixMe.IT is a remote support platform used by IT professionals and help desk teams to deliver on-demand and unattended remote assistance to end users, with support for multiple monitors and ... Read More about FixMe.IT

ShowMyPC is a remote access and support tool used by IT support teams and small businesses to remotely control Windows, Mac, and Linux desktops for troubleshooting and guided assistance ... Read More about ShowMyPC

Free Trial Availability

SpotScore

What's this? ↗

8.6/10

8.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50-500 employeesMedium Business
50-500 employeesLarge Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

FixMe.IT

  • Smooth Remote Support: With FixMe.IT, your team can easily connect to remote devices for real-time troubleshooting without physical presence. This saves time and improves productivity.
  • User-Friendly Interface: Managers and technicians alike will appreciate the intuitive interface that simplifies the support process. Even those less tech-savvy can work through it easily, reducing training time and improving efficiency.
  • Advanced Security Features: FixMe.IT prioritizes your data safety with advanced security protocols, encrypting all remote sessions. Your sensitive information stays protected during every interaction.

ShowMyPC

  • Smooth Remote Access: With ShowMyPC, users can easily connect to their computers or collaborate with colleagues from anywhere, improving productivity and flexibility. Managers will appreciate how straightforward it is for teams to stay connected, regardless of location.
  • User-Friendly Interface: The intuitive design lets both tech-savvy and non-technical users manage the software without a steep learning curve. This means less time spent on training and more time focused on key tasks.
  • Strong Security Features: ShowMyPC protects your data with strong encryption and secure connection protocols, giving you peace of mind when accessing sensitive information remotely. Executives can confidently use this tool knowing their data is protected.
Best fit

Best fit

FixMe.IT

  • 50 to 500 employees
  • IT Services, Telecommunications, E-commerce, Healthcare, and Education
  • IT Support Technicians, Help Desk Managers, System Administrators, and Technical Support Representatives

ShowMyPC

  • 50 to 500 employees.
  • Industries: IT Services, Software Development, Remote Work Solutions, Education, Consulting.
  • Job Titles: IT Support Specialists, System Administrators, Remote Team Managers, Technical Support Representatives, Trainers.
Watchouts

Reasons buyers look elsewhere

FixMe.IT

  • Pricing is higher than competing remote support tools with comparable features
  • Lacks advanced integrations and API capabilities that larger teams require
  • Connectivity issues and slow support response times reported by users

ShowMyPC

  • Users may seek alternatives to ShowMyPC due to concerns over security and privacy, as some may prefer solutions with more robust encryption and data protection features to safeguard sensitive information during remote access sessions.
  • Those requiring advanced collaboration features might consider alternatives that offer integrated tools such as file sharing, video conferencing, or chat functionalities, enhancing teamwork during remote support or presentations.
  • Users with specific operating system compatibility needs may look for alternatives that provide better support for various platforms, ensuring seamless performance across Windows, macOS, Linux, or mobile devices.

Software Demo

Demo

No software demo available

ShowMyPC has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do FixMe.IT and ShowMyPC Compare on Features?

Total Features

6 Features

7 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare FixMe.IT and ShowMyPC on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals

Platforms Supported

  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Not Available
  • Not Available
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

GDPR

✓ Yes

Data Encryption

✓ Yes

Data Residency

🌐 Global
🇺🇸 US

FixMe.IT User Reviews & Rating Comparison

User Ratings

Rating Distribution

177

34

0

0

1

8

5

2

0

2

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Users generally praise FixMe.IT for its ease of use, reliability, and cost-effectiveness, while noting some limitations in advanced features and occasional connectivity issues.

What buyers like

  • Ease of use
  • Reliable connection
  • Cost efficiency

Common complaints

  • Limited advanced features
  • Connectivity issues

Buyer sentiment

Overall positive sentiment highlighting ease of use and affordability, tempered by concerns over occasional connection and performance issues.

What buyers like

  • Ease of use
  • Multi-platform support
  • Affordable pricing

Common complaints

  • Connection stability
  • Performance lag and compatibility issues

Pros and Cons

  • Easy to use and install with intuitive interface

  • Reliable connection with low lag and multiple monitor support

  • Cost and time efficient for remote technical support

  • Feature richness and customization can be complex for newcomers

  • Limited selection in the Marketplace for advanced functionalities

  • Multi-platform availability including Windows, Mac, Linux, Android, and iOS

  • User-friendly interface with simple and hassle-free setup

  • Cost-effective pricing with affordable subscription plans

  • Reported application crashes and connection instability

  • Performance issues such as slow connection speeds and lag in inputs

Positive Reviews

No reviews available for the product

No reviews available for the product

Used FixMe.IT or ShowMyPC? Tell buyers what actually differs.

Media and Screenshots

Videos

video-0

1 Videos

No videos available.

Top Alternatives to FixMe.IT and ShowMyPC in 2026

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, FixMe.IT or ShowMyPC?
FixMe.IT edges out the other on user ratings (4.7 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do FixMe.IT and ShowMyPC offer a free trial?
Yes, both FixMe.IT and ShowMyPC offer a free trial.
What is the starting price of FixMe.IT vs ShowMyPC?
FixMe.IT starts at Contact for pricing. ShowMyPC starts at Contact for pricing.
What are the top alternatives to FixMe.IT?
Top alternatives to FixMe.IT include ScreenMeet, ISL Online, RemotePC, ShowMyPC, TeamViewer.
What are the top alternatives to ShowMyPC?
Top alternatives to ShowMyPC include Zoho Assist, ScreenMeet, GoToMyPC, RemotePC, TeamViewer.