Firefish Review: Is It The Right Staffing Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
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What is Firefish?
Firefish is a staffing management system that allows to schedule and assign shifts to the entire staffing team. User can track who is working what and when they started and finished on any given shift, see at a glance how many hours an employee has worked, and use these sentry hours to generate employee wage reports.
Best For
Suited for solo users, small teams, SMBs, and enterprise
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Firefish Software Demo
Firefish was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Firefish
- Use cases
- Recruitment agencies, Staffing firms, Human resources departments
- Team types
- Recruiters, Staffing coordinators
- Company size
- Small Business, Medium Business
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose Firefish
User-friendly interface enabling quick adaptation
Excellent customer support with knowledgeable staff
Efficient recruitment flow including AI integration
Is Firefish right for you?
Best for recruitment agencies needing user-friendly shift and wage management.
Choose Firefish if
- You are a small to medium recruitment or staffing firm seeking efficient shift scheduling.
- You want a system with integrated AI features to streamline recruitment workflows.
- You value strong customer support and continuous product improvements based on feedback.
Consider alternatives if
- Your business requires extensive marketing automation capabilities beyond staffing management.
- You need highly customizable reporting dashboards accessible via API for complex analytics.
What buyers should know before shortlisting Firefish
Based on recent reviews, Firefish stands out as a highly valuable CRM software for recruitment agencies. Users appreciate its user-friendly interface, extensive features, and excellent customer support.
The platform's continuous improvement, with AI integration and frequent releases, enhances the overall recruitment process and efficiency. While some users have mentioned occasional slowness and minor operational issues, the overwhelmingly positive feedback showcases Firefish's commitment to addressing customer feedback and making continuous improvements.
The software's ability to streamline candidate management, job advertising, and recruitment processes has significantly benefited users, leading to increased productivity and successful placements. Overall, Firefish emerges as a top choice for recruitment agencies, offering a comprehensive solution with a dedicated team that actively listens to user suggestions.
Despite minor drawbacks, the software's consistent performance and ongoing updates make it a reliable and efficient tool for recruitment operations.
Firefish pros and cons
- Firefish pros
User-friendly interface enabling quick adaptation
Excellent customer support with knowledgeable staff
Efficient recruitment flow including AI integration
- Firefish cons
Occasional system slowness and load time issues
Limited customization options for reports and dashboards
Ready to try it?
Get started with Firefish
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Firefish side-by-side with top Staffing Software alternatives.
What is the pricing of Firefish?
Firefish Pricing Plans
Basic Annually
Job workflow (ATS)
Potential matches
Interview management
Contract extensions & terminations
Searching (Boolean and Radius)
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Professional Annuanly
Job workflow (ATS)
Potential matches
Interview management
Contract extensions & terminations
Searching (Boolean and Radius)
Show more +
Enterprise Annually
Job workflow (ATS)
Potential matches
Interview management
Contract extensions & terminations
Searching (Boolean and Radius)
Show more +
Basic
Job workflow (ATS)
Potential matches
Interview management
Contract extensions & terminations
Searching (Boolean and Radius)
Show more +
Firefish reviews and ratings
Buyer sentiment
Overall positive sentiment highlights Firefish's user-friendly interface, strong customer support, and continuous feature improvements despite occasional performance issues.
What buyers like
- Ease of use
- Customer support
- Feature set including AI integration
Common complaints
- System performance issues
- Limited customization
What users are saying
TG
Teresa Griffith
06/19/24
I stated clearly what went wrong
I stated clearly what went wrong. Trustpilot removed my review, asking me to provide evidence! Since one of my complaints about this intolerably slow ...
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AU
Anonymous User
01/10/24
"Great CRM that just got better..."
What do you like best about Firefish? Great UI, easy to pick up for those new to the recruitment world or anyone moving over from another CRM. The ...
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CS
Claire S
11/09/23
"Great customer support!"
What do you like best about Firefish? There is always someone the other end of the phone, both on the accounts side and support. Not only this, but ...
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SM
Steve M
05/17/23
"Excellent Customer Support and continually improving product"
What do you like best about Firefish? The excellent new plug in for LinkedIn enable you to register new candidates AND upload a pdf profile (CV) ...
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SK
Sophie Kelly
09/02/21
Firefish is without doubt the best…
Firefish is without doubt the best database i have ever used. The onboarding is fantastic and we were supported to implement our database every step ...
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KN
Kamila Nevrklova
07/05/21
Great software and fantastic team…
Great software and fantastic team behind it! I have been using Firefish over the last 3 years and find it very easy to navigate. Wendy is excellent, ...
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Firefish security and data handling
Key compliance certifications and security features for IT and security teams evaluating Firefish.
Certifications
Developer & data
Alternatives to Firefish
Firefish Customers
jmw
RG
Team
Green umbrella
Firefish Support Options
Frequently Asked Questions About Firefish
Common questions buyers ask before choosing Firefish.
Firefish is a strong fit if: You are a small to medium recruitment or staffing firm seeking efficient shift scheduling.; You want a system with integrated AI features to streamline recruitment workflows.. Consider alternatives if: Your business requires extensive marketing automation capabilities beyond staffing management.; You need highly customizable reporting dashboards accessible via API for complex analytics..
Buyers commonly note the following limitations of Firefish: Occasional system slowness and load time issues; Limited customization options for reports and dashboards; Rigidity in implementing user-requested changes.
Some top alternatives to Firefish includes monday.com, CleverStaff, ApplicantStack, Recruit CRM and LiveHire.
Firefish offers Subscription pricing model
The starting price is not disclosed by Firefish. You can visit Firefish pricing page to get the latest pricing.
Ready to try it?
Get started with Firefish
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].