Firefish Review: Is It The Right Staffing Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
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Overview
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Buyer feedback
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What is Firefish?
Firefish is a staffing management system that allows to schedule and assign shifts to the entire staffing team. User can track who is working what and when they started and finished on any given shift, see at a glance how many hours an employee has worked, and use these sentry hours to generate employee wage reports.
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
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Firefish Software Demo
Firefish was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Firefish
- Use cases
- Recruitment agencies, Staffing firms, Human resources departments
- Team types
- Recruiters, Staffing coordinators
- Company size
- Small Business, Medium Business
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose Firefish
User-friendly interface enabling quick adaptation
Excellent customer support with knowledgeable staff
Efficient recruitment flow including AI integration
Is Firefish right for you?
Best for recruitment agencies needing user-friendly shift and wage management.
Choose Firefish if
- You are a small to medium recruitment or staffing firm seeking efficient shift scheduling.
- You want a system with integrated AI features to streamline recruitment workflows.
- You value strong customer support and continuous product improvements based on feedback.
Consider alternatives if
- Your business requires extensive marketing automation capabilities beyond staffing management.
- You need highly customizable reporting dashboards accessible via API for complex analytics.
What buyers should know before shortlisting Firefish
Based on recent reviews, Firefish stands out as a highly valuable CRM software for recruitment agencies. Users appreciate its user-friendly interface, extensive features, and excellent customer support.
The platform's continuous improvement, with AI integration and frequent releases, enhances the overall recruitment process and efficiency. While some users have mentioned occasional slowness and minor operational issues, the overwhelmingly positive feedback showcases Firefish's commitment to addressing customer feedback and making continuous improvements.
The software's ability to streamline candidate management, job advertising, and recruitment processes has significantly benefited users, leading to increased productivity and successful placements. Overall, Firefish emerges as a top choice for recruitment agencies, offering a comprehensive solution with a dedicated team that actively listens to user suggestions.
Despite minor drawbacks, the software's consistent performance and ongoing updates make it a reliable and efficient tool for recruitment operations.
Firefish pros and cons
- Firefish pros
User-friendly interface enabling quick adaptation
Excellent customer support with knowledgeable staff
Efficient recruitment flow including AI integration
- Firefish cons
Occasional system slowness and load time issues
Limited customization options for reports and dashboards
Ready to try it?
Get started with Firefish
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Firefish side-by-side with top Staffing Software alternatives.
What is the pricing of Firefish?
Firefish Pricing Plans
Basic Annually
Job workflow (ATS)
Potential matches
Interview management
Contract extensions & terminations
Searching (Boolean and Radius)
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Professional Annuanly
Job workflow (ATS)
Potential matches
Interview management
Contract extensions & terminations
Searching (Boolean and Radius)
Show more +
Enterprise Annually
Job workflow (ATS)
Potential matches
Interview management
Contract extensions & terminations
Searching (Boolean and Radius)
Show more +
Basic
Job workflow (ATS)
Potential matches
Interview management
Contract extensions & terminations
Searching (Boolean and Radius)
Show more +
Weighing your options?
Not sure if Firefish fits your budget?
Firefish reviews and ratings
Buyer sentiment
Overall positive sentiment highlights Firefish's user-friendly interface, strong customer support, and continuous feature improvements despite occasional performance issues.
What buyers like
- Ease of use
- Customer support
- Feature set including AI integration
Common complaints
- System performance issues
- Limited customization
Are you using Firefish?
What users are saying
MN
Mr Nicholas Pratap
11/19/25
Excellent CRM with amazing service
Firefish have been our CRM provider since day one. We chose them because of their reputation for service - it was exceptional on day one and has ...
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J
Jess
11/17/25
A fantastic recruitment CRM for our team
Firefish has been a fantastic recruitment CRM for our team that we have used for serveral years. It has several features that make a positive ...
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DG
Daniel Goddard
11/10/25
Firefish is a fantastic recruitment CRM…
Firefish is a fantastic recruitment CRM that we’ve been using for many years. It’s easy to use, intuitive for the whole team, and works brilliantly ...
Read more
S
Steve
06/27/25
Good CRM - Great Service
What really sets Firefish apart is the customer service experience.
CG
Chris Goulding
06/27/25
Please with our decision to switch to FireFish
We switched from Profile to FireFish about 2 years ago, and I am very happy with the decision. FireFish’s stronger search and coding features have ...
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MM
Melissa Miras
06/26/25
Scott Sorbie Training on the Dashboard
Had a teams with Scott to look at our Dashboard. Scott was great, he gave me plenty of advice on Dashboards and also showed how to create one and use ...
Read more
- See if Firefish fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Firefish?
Applicant Tracking Systems (ATS) can be incredibly useful in helping recruiters efficiently manage the huge number of applicants they receiv…
Client management, also referred to as customer management, is a key aspect of business operations that involves managing and organizing cli…
Email marketing is a type of marketing that informs your customers via email list of new products, discounts, and other services. It can als…
Recruitment management is the process of hiring and selecting employees. It comprises responsibilities including posting job advertisements…
Reporting provides complete visibility of the project and a clear grasp of what has to be done to the on-site personnel. The reporting proce…
Resume parsing, also known as CV parsing, is a software feature that enables the extraction and analysis of data from resumes or CVs (curric…
Firefish security and data handling
Key compliance certifications and security features for IT and security teams evaluating Firefish.
Certifications
Developer & data
Alternatives to Firefish
Firefish Customers
jmw
RG
Team
Green umbrella
Firefish Support Options
Frequently Asked Questions About Firefish
Common questions buyers ask before choosing Firefish.
Firefish is a Staffing Software. Firefish offers Applicant Tracking, Recruiting Management, Email Marketing, Client Management (Customer), Resume Parsing and many more functionalities.
Firefish is a strong fit if: You are a small to medium recruitment or staffing firm seeking efficient shift scheduling.; You want a system with integrated AI features to streamline recruitment workflows.. Consider alternatives if: Your business requires extensive marketing automation capabilities beyond staffing management.; You need highly customizable reporting dashboards accessible via API for complex analytics..
Buyers commonly note the following limitations of Firefish: Occasional system slowness and load time issues; Limited customization options for reports and dashboards; Rigidity in implementing user-requested changes.
Some top alternatives to Firefish includes monday.com, CleverStaff, ApplicantStack, Recruit CRM and LiveHire.
Firefish offers Subscription pricing model
The starting price is not disclosed by Firefish. You can visit Firefish pricing page to get the latest pricing.
Ready to try it?
Get started with Firefish
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].