9.3
Spot Score
Evergage Review: Is It The Right Customer Data Platform (CDP) For Your Team?
Best for SMB teams · Mid-market · Enterprise
GDPREvergage offers custom pricing plan
Citrix
Academy
Walmart Mexico
Pch.com
ZumiezTrusted by many companies including Citrix
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
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SpotSaaS Analysis for Evergage
Evergage is a Customer Data Platform used by marketing teams and customer experience managers in companies with 51-500 employees and larger. With a rating of 4.2/5 from 229 reviews, it is broadly validated, indicating satisfaction among a significant number of users.
Evergage excels in providing rich customer profiles and cross-channel insights, making it particularly valuable for retail, e-commerce, financial services, and travel industries. Its real-time data updates are crucial for teams needing timely information to make informed decisions. However, integration complexity with existing systems can pose challenges, especially for teams with less technical support.
Quick facts about Evergage
What is Evergage?
Evergage is a Customer Data Platform (CDP) that provides rich customer profiles on millions of individual anonymous customers across online, mobile, offline channels. Evergage has a modern SaaS solution that allows marketers to ensure their entire marketing ecosystem is up-to-date and compliant. It enables companies to harness customer insights and apply those insights to the customer purchase journey.
Pricing
Evergage offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:🇺🇸
Evergage Software Demo
Evergage was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Evergage
- Use cases
- Retail and e-commerce, Financial services, Travel and hospitality
- Team types
- Marketing teams, Customer experience managers
- Company size
- 51-500 employees, 500+ employees
- Workflow style
- Flexible and configurable
- Setup complexity
- High
Why teams choose Evergage
Ability to create rich, unified customer profiles across multiple channels
Strong compliance features for data privacy regulations
Modern SaaS platform with scalable infrastructure
Is Evergage right for you?
Best for enterprises needing rich, multi-channel customer profiles with strong compliance.
Choose Evergage if
- You require unified customer profiles across online, mobile, and offline channels.
- Your organization must maintain strict compliance with data privacy regulations.
- You have marketing and data teams ready to manage a complex, scalable SaaS platform.
Consider alternatives if
- You are a small business with limited marketing budget and resources.
- You need transparent, straightforward pricing and quick, simple implementation.
What buyers should know before shortlisting Evergage
Evergage stands out as a powerful Customer Data Platform that provides in-depth customer profiles and insights across multiple channels. Its real-time data capabilities help marketers stay compliant and informed.
Evergage pros and cons
- Evergage pros
Ability to create rich, unified customer profiles across multiple channels
Strong compliance features for data privacy regulations
Modern SaaS platform with scalable infrastructure
- Evergage cons
Pricing is quotation-based and not publicly available
Implementation can be complex and resource-intensive
Ready to try it?
Get started with Evergage
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Evergage side-by-side with top Customer Data Platform (CDP) alternatives.
What is the pricing of Evergage?
Evergage uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Evergage Pricing Plans
Standard
Included in all licenses
Trailhead, Help Portal, Trailblazer Community, Success Center
Technical Support
Trailhead
Help Portal
Show more +
Premier
30% of net
Trailhead, Help Portal, Trailblazer Community, Success Center
Technical Support
24x7 Phone Support & Developer Support
Expert Coaching
Show more +
Signature
Contact Your Account Exec
Price based on complexity and scale
Trailhead, Help Portal, Trailblazer Community, Success Center
Technical Support
24x7 Phone Support & Developer Support
Show more +
Evergage reviews and ratings
Buyer sentiment
Buyers generally appreciate Evergage's robust customer profiling and compliance capabilities but note challenges with pricing transparency and implementation complexity.
What buyers like
- Comprehensive customer data unification
- Strong data privacy compliance
- Scalable SaaS architecture
Common complaints
- Complex setup process
- Lack of clear pricing information
What users are saying
MV
Margaret V
09/08/20
Great product with great features
What do you like best? It is an excellent tool to personalize web experiences, it helps collect a large amount of data which facilitates the ...
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VC
Victoria C
08/14/20
Great platform for web monitoring and data collection
What do you like best? It is a very powerful and intuitive web customization tool, it allows us to configure complex campaigns, it is very easy to ...
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LS
Laura Stefania A
08/07/20
Process automation and reduction of operating times and costs
What do you like best? I really like the graphical interface that Evergage offers which is intuitive and very well designed, the way the buttons and ...
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VC
Vanessa C
07/29/20
One of the best platforms to collect information and get to know our audience better
What do you like best? The Evergage 1 cloud platform gives us the possibility to quantify qualitative aspects, allowing us to measure aspects such ...
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NB
Nicolas B
07/27/20
It is a platform that I recommend for deep marketing management
What do you like best? The most outstanding aspects of Evergage, in addition to its uniqueness and its wide intuitive and analytical capacity in the ...
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ES
Executive Sponsor in Retail
06/23/20
Evergage Review
What do you like best? - Sales team and their CEO are amazing - Their project management team are great - The technology is powerful, but not ...
Read more
What are the features of Evergage?
A 360-degree customer view refers to a software feature that allows businesses to have a comprehensive understanding of their customers. It…
Audience Builder is an invaluable tool for any software platform that wants to effectively reach its target market. This feature allows comp…
Behavior Tracking is a feature that allows users to monitor and analyze the actions and behaviors of their target audience. This feature has…
Data enrichment is a crucial feature for all types of software, as it allows users to get a comprehensive understanding of their data. Put s…
Data Source is a vital feature of any software that allows users to access and retrieve data from various sources. It enables the software t…
Email marketing is a type of marketing that informs your customers via email list of new products, discounts, and other services. It can als…
Hyper targeting is a powerful feature that helps businesses and marketers reach their desired audience with pinpoint accuracy. It allows for…
Landing pages are single-page websites designed to promote or advertise a marketing or ad campaign. Visitors " land " on a landing page afte…
Multi-step marketing refers to the process of dividing a marketing campaign into multiple steps or stages. This strategy allows for a more t…
Evergage security and data handling
Key compliance certifications and security features for IT and security teams evaluating Evergage.
Certifications
Developer & data
Alternatives to Evergage
Evergage Customers
Citrix
Academy
Walmart Mexico
Pch.com
Zumiez
Evergage Support Options
Frequently Asked Questions About Evergage
Common questions buyers ask before choosing Evergage.
Evergage is a Customer Data Platform (CDP). Evergage offers Multi-step Marketing, Audience Builder, Behavior Tracking, 360-degree Customer view, Data Enrichment and many more functionalities.
Evergage is a strong fit if: You require unified customer profiles across online, mobile, and offline channels.; Your organization must maintain strict compliance with data privacy regulations.. Consider alternatives if: You are a small business with limited marketing budget and resources.; You need transparent, straightforward pricing and quick, simple implementation..
Buyers commonly note the following limitations of Evergage: Pricing is quotation-based and not publicly available; Implementation can be complex and resource-intensive; Limited information on specific use cases and integrations.
Some top alternatives to Evergage includes CustomerLabs CDP, Tealium AudienceStream CDP, Captain Metrics, Zylotech and Decide AI.
Evergage offers Quotation Based pricing model
The starting price is not disclosed by Evergage. You can visit Evergage pricing page to get the latest pricing.
Ready to try it?
Get started with Evergage
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].