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Echo

Echo Review: Is It The Right Survey/ User Feedback Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

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Echo is a customer feedback platform that captures input across multiple touchpoints. It automatically organizes, categorizes, and rates feedback using AI algorithms, and delivers real-time trend notifications so teams can monitor shifts in customer sentiment.

Best For

Suited for small teams, SMBs, and enterprise

Security & Compliance

  • Data residency:🇺🇸

Platform

  • Browser Based (Cloud)

  • Desktop only — no mobile app

Echo was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

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Who should consider Echo

Team types
Large Enterprises, Small Business
Free plan available

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See how it stacks up

Compare Echo side-by-side with top Survey/ User Feedback Software alternatives.

Beep
Cycle
FeatureCat
+7 more
Compare alternatives

What is the pricing of Echo?

Free TrialNot available
Free Plan✓ Included
Pricing Model
Freemium

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What are the features of Echo?

13%

Feature coverage

3 of 23 tracked features

Seamless integration refers to the ability of a software or system to seamlessly connect and work together with other software or systems wi…

Speech to Text is a cutting-edge technology that allows users to convert spoken words into written text. This feature uses advanced natural…

Transcription is a powerful feature that allows users to effortlessly convert audio files into text documents. This technology has revolutio…

Security & Compliance

Echo security and data handling

Key compliance certifications and security features for IT and security teams evaluating Echo.

Certifications

HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

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Help & Contact

Echo Support Options

Customer ServiceOnline
LocationNot available

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Frequently Asked Questions About Echo

Common questions buyers ask before choosing Echo.

Echo is a Survey/ User Feedback Software. Echo offers Speech to Text, Transcription and many more functionalities.

Some top alternatives to Echo includes Beep, Cycle, FeatureCat, Rockee and ThumbsUp.

Echo offers Freemium pricing model

We don't have information regarding integrations of the Echo as of now.

The starting price is not disclosed by Echo. You can visit Echo pricing page to get the latest pricing.

Ready to try it?

Get started with Echo

Get started with the free plan — no credit card required.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].