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9.7

Spot Score

Deskera - ERP Software

Deskera Review: Is It The Right ERP Software For Your Team?

Best for SMB teams · Mid-market

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SpotSaaS Analysis for Deskera

Deskera is an ERP software solution primarily used by Finance Managers and Operations Managers in small to medium-sized businesses, particularly those with 11-500 employees. With a rating of 3.9/5 from 33 reviews, it indicates a mixed reception, suggesting that while some users find value in it, others have encountered issues.

Users praise Deskera for its integrated suite that manages accounting, CRM, and HR tasks, making it easier to handle various business operations from one platform. The user-friendly interface with clear visibility of essential business metrics is another highlight. However, some users report issues with billing accuracy, such as incorrect dates and limited editing options post-invoicing, which can be a significant drawback.

Quick facts about Deskera

Rating3.9/5 (33 reviews) | SpotScore: 9.7/10Best forFinance Managers, Operations ManagersPricingFree Trial, SubscriptionDeploymentBrowser Based, Android, iOSTop strengthIntegrated suite for business tasksWatch-outIssues with billing accuracy

What is Deskera?

Deskera is a comprehensive business management software designed for small-scale organizations. It offers a range of features such as Accounting, CRM, Payroll, and HR to help improve revenue and streamline day-to-day operations. With its advanced dashboard, owners can track their business in real-time and make better decisions with customized financial reports. The software supports multiple currencies and can be integrated with QuickBooks or Xero for added convenience. Its email marketing feature helps increase customer reach and improve conversion rates. With secure role-based access, employees can be more productive while using the wide variety of pre-configured invoice templates and tax codes. Deskera is the perfect solution for managing various administrative tasks, including expense reporting, dropshipping, and sales-pipeline generation. Get all

Pricing

  • Free Trial available

Best For

Built for growing teams, from small businesses to mid-market

Security & Compliance

GDPR
  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

Deskera Software Demo

Deskera was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Deskera

Use cases
Fintech companies, SaaS businesses, Consulting firms
Team types
Finance Managers, Operations Managers
Company size
11-50 employees, 51-500 employees
Workflow style
Flexible and configurable
Setup complexity
Medium

Why teams choose Deskera

  • Integrated platform combining accounting, CRM, payroll, and HR

  • User-friendly interface with real-time business insights

  • Multi-currency support with customizable billing rates

Is Deskera right for you?

Best all-in-one ERP for small to medium businesses needing integrated finance and HR.

Choose Deskera if

  • You run a small or medium business with 11-500 employees seeking unified accounting, CRM, payroll, and HR.
  • You need multi-currency support and customizable billing rates for diverse financial operations.
  • You want real-time dashboards and customizable financial reports for better decision-making.

Consider alternatives if

  • You require highly customizable ERP solutions tailored for large enterprises.
  • You depend heavily on advanced recurring billing features and flexible invoice editing.

What buyers should know before shortlisting Deskera

Deskera ERP has garnered a mix of feedback from users over the past year. Many users appreciate its ability to simplify complex business tasks, offering an integrated platform that covers aspects from finance to inventory management.

The software's all-in-one approach, combining accounting, CRM, and payroll, stands out as a key strength, enhancing organizational efficiency. Users also laud the software for its user-friendly interface and the helpful support provided by the team, indicating a positive customer experience.

Additionally, the multi-currency feature and customization options add to its appeal, especially for small businesses seeking cost-effective solutions. However, some users have encountered issues with unreliable servers, delayed support responses, and technical glitches like incorrect billing dates.

These challenges point to areas where Deskera ERP could improve to deliver a more seamless experience for all users. Overall, Deskera ERP presents a compelling solution for small businesses looking for streamlined management tools and efficient customer support, with room for enhancements in technical reliability and communication responsiveness.

Pros and cons

Deskera pros and cons

  • Deskera pros
  • Integrated platform combining accounting, CRM, payroll, and HR

  • User-friendly interface with real-time business insights

  • Multi-currency support with customizable billing rates

  • Deskera cons
  • Billing accuracy issues including incorrect dates and limited post-invoice editing

  • Slow customer support response times causing delays in issue resolution

3.9/5 rating
80 verified reviews
Free trial available

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What is the pricing of Deskera?

Free TrialAvailableTry Now →
Pricing Model
Subscription

Deskera reviews and ratings

Buyer sentiment

Users appreciate Deskera's integrated features and ease of use but express concerns about billing accuracy and customer support responsiveness.

What buyers like

  • Ease of use
  • Integration of multiple business functions
  • Real-time reporting and insights

Common complaints

  • Billing and invoicing issues
  • Customer support delays

3.9

Very Good

Based on 33 ratings & 80 reviews

Rating Distribution

Excellent

(46)

Very Good

(13)

Good

(3)

Poor

(4)

Poor

(14)

What users are saying

MC

Muppasani Chiranjeevi

05/14/24

1 out of 5

Worst service and there no basic…

Worst service and there no basic reporting formatting and attendance data better don't take the subscription

MC

Muppasani Chiranjeevi

05/14/24

1 out of 5

Worst service and there no basic…

Worst service and there no basic reporting formatting and attendance data better don't take the subscription

AU

Anonymous User

01/09/24

4.5 out of 5

"All in One Platform where you get Accounting CRM and Payroll"

What do you like best about Deskera ERP? I like that I can see all the important company information, like sales, finances, and employee details, in ...

Read more

AU

Anonymous User

01/09/24

5 out of 5

"Efficient Business Management Made Easy"

What do you like best about Deskera ERP? It simplifies complex business tasks, making it easy to manage everything from finance to inventory in one ...

Read more

SS

Shubham S

01/03/24

5 out of 5

"Best ERP Solution for Small Business"

What do you like best about Deskera ERP? The best about Deskera ERP is: 1- Integrated Business suit like Accounting+CRM+People

AU

Anonymous User

01/02/24

3.5 out of 5

"Better experience"

What do you like best about Deskera ERP? the accuracy and efficiency from the support support team What do you dislike about Deskera ERP?

What are the features of Deskera?

38%

Feature coverage

12 of 32 tracked features

Deskera’s Accounting Management feature streamlines financial processes such as invoicing, expense tracking, and reconciliation within a sin…

Deskera’s Asset Management feature enables companies to efficiently track and manage their physical assets throughout their lifecycle. This…

The Customer Relationship Management (CRM) feature in Deskera allows businesses to build strong relationships with customers by providing to…

The Dashboard feature provides users with an intuitive interface for visualizing key performance indicators (KPIs) across various business f…

The Financial Management feature in Deskera allows businesses to gain control over their financial operations through budgeting, forecasting…

Deskera’s HR Management feature simplifies the complexities of human resource functions by integrating employee data management, payroll pro…

Deskera’s Project Management feature offers a structured approach to planning, executing, and monitoring projects through comprehensive tool…

Deskera’s Purchasing feature streamlines procurement by automating purchase orders, vendor management, and approval workflows. It enables bu…

Deskera's Sales feature provides a robust platform for managing customer interactions and sales activities. It enables users to track leads,…

With Deskera’s Stock Management feature, businesses can maintain optimal inventory levels through automated tracking and reordering processe…

The Supply Chain Management feature in Deskera offers a comprehensive view of the entire supply chain process, from procurement to delivery.…

Deskera’s Warehouse Management feature streamlines the entire inventory process, enabling businesses to efficiently track stock levels, mana…

Security & Compliance

Deskera security and data handling

Key compliance certifications and security features for IT and security teams evaluating Deskera.

Certifications

GDPR✓ Certified
HIPAA✗ Not certified

Security features

Data Encryption✓ Yes

Developer & data

Data residency
🇺🇸

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Why buyers keep looking beyond Deskera

  • Users may seek alternatives to Deskera due to specific industry needs that require tailored features not offered by the platform, leading them to explore solutions with greater customization options.

  • Some businesses might find Deskera's pricing structure unaligned with their budget constraints, prompting them to look for more cost-effective tools that deliver similar functionalities without compromising on quality.

  • Organizations experiencing rapid growth may require scalability that Deskera struggles to provide, leading them to consider platforms designed to seamlessly expand as their operations evolve.

  • Users might feel that the user interface of Deskera is not intuitive enough for their team, driving them to explore alternatives that prioritize ease of use and offer a smoother onboarding experience.

  • Companies looking for enhanced customer support and training resources may turn to alternatives if they perceive Deskera's service levels as insufficient for their operational needs and expectations.

Help & Contact

Deskera Support Options

Customer ServiceOnline
LocationSan Jose, California

Connect with Deskera

Frequently Asked Questions About Deskera

Common questions buyers ask before choosing Deskera.

Deskera is a ERP Software. Deskera offers Warehouse Management, Supply Chain Management, Sales, Stock Management, HR Management and many more functionalities.

Deskera is a strong fit if: You run a small or medium business with 11-500 employees seeking unified accounting, CRM, payroll, and HR.; You need multi-currency support and customizable billing rates for diverse financial operations.. Consider alternatives if: You require highly customizable ERP solutions tailored for large enterprises.; You depend heavily on advanced recurring billing features and flexible invoice editing..

Buyers commonly note the following limitations of Deskera: Billing accuracy issues including incorrect dates and limited post-invoice editing; Slow customer support response times causing delays in issue resolution; Limited functionality for recurring invoices and email automation tag merging.

Some top alternatives to Deskera includes Zoho One, Odoo CRM, XoroERP, NetSuite and Business i ERP.

Deskera offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the Deskera as of now.

The starting price is not disclosed by Deskera. You can visit Deskera pricing page to get the latest pricing.

Ready to try it?

Get started with Deskera

Start your free trial — no credit card required.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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