Top Alternatives to CSAT.AI - Better Options for 2026
Transforming customer service with real-time insights.
Trusted by 254,745+ software buyers annually.
Main Features
- Customer Engagement
- Employee Management
- Feedback Management
- Key Performance Indicators
Pricing
Starts from $14.45/Month
Free Trial available
CSAT.AI is a Conversation Intelligence Software platform. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Conversation Intelligence Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
How we rank: Alternatives are ordered by Spotsaas Spot Score — a composite of user ratings, review volume, and feature coverage — with sponsored placements clearly labeled.
CSAT.AI vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you shortlist faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| CSAT.AI Current | Conversation Intelligence Software | $14.45 | No reviews | ✓ Yes |
 Zendesk Sell | CRM Software | $19 | 4.5 ★ | ✓ Yes |
 Cx Moments | Text Mining Software | $299 | 4.8 ★ | ✓ Yes |
 LiveAgent | Help Desk Software | $15 | 4.7 ★ | ✓ Yes |
 Astute Agent | Help Desk Software | Custom pricing | 3.9 ★ | ✗ No |
 Qualified | Conversational Marketing Software | Custom pricing | No reviews | ✗ No |
Showing 1-10 out of 10
List of the Top CSAT.AI alternatives as of June 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.1
Spot Score
Zendesk Sell
Sell smarter, not harder.
Add to compare
What is Zendesk Sell?
Zendesk Sell is the complete solution for selling online or in-person with any channel, product and pricing model. You can create offers, customize and personalize them, automate pricing based on specific triggers, set up and deploy pop-up carts or create a structured sales process from start ...
Read moreCommon Features
No common features
Unique Features
-
Quotes (Proposals)
-
List Management
-
Customer Support
+ 26 more
Pricing
Free Trial available, Try Now
Starts from $19/User/Month when yearly
7.0
Spot Score
Cx Moments
Unleash the insights behind your customer conversations.
Add to compare
What is Cx Moments?
Cx Moments is text mining software that identifies customer experiences in text and data sources like reviews, call center transcripts, or any communication that links customers to products, services, and brands. Cx Moments empowers organizations to discover the meaning of their interactions ...
Read moreCommon Features
No common features
Unique Features
-
Document Classification
-
Sentiment Analysis
-
Multi-language Support
Pricing
Free Trial available, Try Now
Starts from $299/Year
9.8
Spot Score
LiveAgent
Connect with your customers on all channels.
Add to compare
What is LiveAgent?
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...
Read moreCommon Features
No common features
Unique Features
-
Incident Management
-
Social Media Integration
-
Multi-Channel Communication
+ 22 more
Pricing
Free Trial available
Starts from $15/User/Month, also offers free forever plan
8.5
Spot Score
Astute Agent
Efficiently manage and solve customer issues.
Add to compare
What is Astute Agent?
Astute Agent is a help desk software for small and medium businesses and organizations. It provides three modules: Issue Manager, Knowledge Base and Mail Monitor. As an issue tracking system, users can open and close issues; as a Knowledge Base, it supports the recording and searching of ...
Read moreCommon Features
No common features
Unique Features
-
Incident Management
-
Social Media Integration
-
Multi-Channel Communication
+ 12 more
Pricing
Astute Agent offers custom pricing plan
Qualified
Boost your website's conversion with Qualified.
Add to compare
What is Qualified?
Qualified is an AI-powered conversational marketing platform designed to help modern B2B marketing and sales teams convert website traffic into qualified pipeline. Its flagship feature, Piper the AI SDR Agent, automates the entire inbound sales process—engaging visitors in real-time, surfacing ...
Read moreCommon Features
No common features
Unique Features
-
Pop-ups
-
Alerts
-
Co-Browsing
+ 12 more
Pricing
Qualified offers custom pricing plan
ClientZen
Elevate customer feedback to maximize growth.
Add to compare
What is ClientZen?
ClientZen takes customer feedback to the highest level. Its automated tagging capabilities make acquiring and analyzing customer feedback easier and faster. Teams can then use this data to recognize opportunities for improvement, extract insights, measure product performance, and keep track of ...
Read moreCommon Features
No common features
Unique Features
-
Sentiment Analysis
-
Auto-tagging (Image)
-
Multi-Channel Communication
+ 5 more
Pricing
ClientZen offers custom pricing plan
Workvivo
Connecting teams, strengthening relationships.
Add to compare
What is Workvivo?
Workvivo is a revolutionary employee communication app that works to strengthen the connections between colleagues. Beyond the traditional tools, Workvivo has the ability to effectively engage and reach out to team members. This revolutionary communication platform aids in the construction of ...
Read moreCommon Features
No common features
Unique Features
-
Calendar Management
-
Employee Database
-
Access Control
+ 7 more
Pricing
Workvivo offers custom pricing plan
InsightSofa
Empowering businesses with customer insights.
Add to compare
What is InsightSofa?
InsightSofa is a leading customer experience software provider offering tools to measure satisfaction. Our integrated suite allows you to obtain feedback from your customers and use it to create better services, products, and customer experience strategies. We provide you with the hardware and ...
Read moreCommon Features
No common features
Unique Features
-
Survey Management
-
Feedback Collection
-
Analytics
+ 2 more
Pricing
InsightSofa offers custom pricing plan
CustomerGauge
Maximize B2B customer experience for increased revenue.
Add to compare
What is CustomerGauge?
CustomerGauge is an Account Experience Management Software that helps clients optimize the B2B customer experience and drive more revenue. Our cutting-edge Monetized Net Promoter® technology and comprehensive reporting capabilities enable automatic survey delivery, prompt insights, targeted ...
Read moreCommon Features
-
Customer Engagement
-
Feedback Management
Unique Features
-
Revenue Management
-
Churn Management
-
Survey Management
+ 6 more
Pricing
CustomerGauge offers custom pricing plan
8.8
Spot Score
Turbonomic
Streamline your IT with AI-powered resource management.
Add to compare
What is Turbonomic?
Turbonomic is an AI-powered app resource management platform that allows IT teams to accelerate their digital transformation by orchestrating the performance and cost optimisation of their applications in real-time. Its automation technology eliminates the need for manual troubleshooting and ...
Read moreCommon Features
No common features
Unique Features
-
Application Performance Metrics
-
SSL Monitoring
-
Password Protected Pages
+ 7 more
Pricing
Free Trial available
Turbonomic offers custom pricing plan
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
