Enhancing customer experiences, one call at a time.
Main Features
Pricing
Alorica offers custom pricing plan
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Product Description
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
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No common features
Unique Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 5 more
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
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Product Description
Focus is an auto dialer software that helps small & medium businesses manage leads and appointments effectively. The software records contacts inbound calls and plays back custom voice responses to boost lead conversion rates. It automates appointment scheduling, appointment reminders, ...
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No common features
Unique Features
No unique features
Pricing
Focus Contact Center offers custom pricing plan
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Product Description
Qualified is an innovative Conversational Marketing Chatbot that enables businesses to maximize their revenue by leveraging their website. It empowers them to identify their most desirable site visitors, start conversations to convert outbound and promotional website visitors, and detect ...
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No common features
Unique Features
Pop-ups
Alerts
Co-Browsing
+ 12 more
Pricing
Starts from $3000/Month
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Product Description
Workvivo is a revolutionary employee communication app that works to strengthen the connections between colleagues. Beyond the traditional tools, Workvivo has the ability to effectively engage and reach out to team members. This revolutionary communication platform aids in the construction of ...
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No common features
Unique Features
Calendar Management
Employee Database
Access Control
+ 7 more
Pricing
Workvivo offers custom pricing plan
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Product Description
Introducing Viax, the premiere B2B commerce platform that offers an unrivalled set of features and services. This cutting-edge e-commerce solution provides businesses with the tools to create awesome buying experiences and drive growth, without needing custom development or expensive set-ups. ...
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No common features
Unique Features
Pricing Management
Order Management
Client Management (Customer)
+ 1 more
Pricing
viax offers custom pricing plan
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Product Description
M Intelligence is a Customer Experience Platform that enables you to build a complete view of your customer, streamline sales operations and maximize sales rep productivity. With this reliable tool, you are empowered to create personalized 1-to-1 customer journeys across devices and channels, ...
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Loyalty Program
Unique Features
Feedback Management
Sales
360 Degree Feedback
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Pricing
M Intelligence offers custom pricing plan
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Popular alternatives include Nextiva, Focus Contact Center, Telemo, Qualified and M Intelligence.
Key factors include Optimization Tool, Community Management, Engagement Features, Performance Management and pricing.
Tools like TalkDesk, CloudTalk, Nextiva, CallHippo and eVoice are best for small businesses for Call Center Software.
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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