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360 Business Tool Alternatives: 8 Options Compared, Including Free (2026)

Explore 8 alternatives to 360 Business Tool — vetted by our editors with real user reviews, pricing, and feature comparisons.

The 8 leading free 360 Business Tool alternatives, compared

Quick answer

The best free replacements for 360 Business Tool are Zoho CRM, Agentforce Sales (formerly Salesforce Sales Cloud) and Keap. Zoho CRM ranks first with a SpotScore of 9.8 and a 4.14★ rating. Compare all 8 on score, rating, and pricing below.

Not every team clicks with 360 Business Tool, and that's fine. These 8 crm software free alternatives give you real choices on price, features, and usability. We rank them by SpotScore, which combines real-user satisfaction with market presence, then layer in ratings and pricing. Scan the comparison table first, then read the detail for each pick.

ProductSpotScoreRatingPricingBest for
Zoho CRMEfficiency at your fingertips.9.8★★★★☆ 4.14(2488)Freefrom $9 /user/monthteams of all sizes
Agentforce Sales (formerly Salesforce Sales Cloud)AI agents for sales — Salesforce CRM with Agentforce autonomous selling, pipeline & forecasting9.8★★★★★ 4.55(710)Freefrom $25 /user/monthteams of all sizes
KeapStreamline your customer relationships for maximum success.9.6★★★★☆ 4.2(208)Freefrom $129/moteams of all sizes
1CRMStreamline customer management with 1CRM.8.7★★☆☆☆ 1.5(2)Freefrom $13 /User/Monthsmall & mid-size businesses
Simply CRMTransforming customer connections, powering your business.8.6★★★★★ 4.94(121)Freefrom $15 /User/Monthteams of all sizes
webCRMStreamline your business with webCRM.8.4★★★★★ 5(20)FreeFree Trial · Subscriptionteams of all sizes
monday sales CRM by monday.comStreamline sales and delight customers with Monday Sales CRM.8.3★★★★★ 4.6(20)Freefrom $12 /user/monthteams of all sizes
CRM.meStreamline your customer relationships with CRM.me.7.9★★★★★ 4.54(24)Freefrom $35 /User/Monthteams of all sizes

9.8

SpotScore

Zoho CRM - CRM Software

Zoho CRM

Efficiency at your fingertips.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.1

2488 verified reviews

Add to compare

watch-demo

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What is Zoho CRM?

Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and drag-and-drop functionality, it simplifies data sharing within organizations and with customers, ensuring ...

Read more about Zoho CRM
Free TrialTry Free →

9.8

SpotScore

Salesforce - CRM Software

Agentforce Sales (formerly Salesforce Sales Cloud)

AI agents for sales — Salesforce CRM with Agentforce autonomous selling, pipeline & forecasting

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

710 verified reviews

Add to compare

watch-demo

Watch Demo

What is Agentforce Sales (formerly Salesforce Sales Cloud)?

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Salesforce's suite of autonomous AI agents that prospect, answer rep ...

Read more about Agentforce Sales (formerly Salesforce Sales Cloud)
Free TrialTry Free →

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9.6

SpotScore

Keap - CRM Software

Keap

Streamline your customer relationships for maximum success.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.2

208 verified reviews

Add to compare

What is Keap?

Keap is the all-in-one customer relationship management (CRM) software solution you need to manage your contacts with ease. Its innovative features and intuitive interface make it a perfect fit for any business, from retail to restaurants. Its CRM tool helps businesses get more data about their ...

Read more about Keap
Free Trial·

Keap offers custom pricing plan

8.7

SpotScore

1CRM - CRM Software

1CRM

Streamline customer management with 1CRM.

Best for: SMB teams · Mid-market

Start Free Trial

1.5

2 verified reviews

Add to compare

What is 1CRM?

1CRM is Web based customer relationship management application, which uses simple and advanced feature to manage customer, users and devices. It has a web-based as well as desktop version. 1CRM includes some advanced features like work order management, asset management, marketing campaign ...

Read more about 1CRM
Free TrialTry Free →

8.6

SpotScore

Simply CRM - CRM Software

Simply CRM

Transforming customer connections, powering your business.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.9

121 verified reviews

Add to compare

What is Simply CRM?

Simply CRM is a cloud-based CRM that tracks customer interactions and manages communication across internal teams and external contacts. It gives businesses a centralized record of customer data to support relationship management and sales growth.

Read more about Simply CRM
Free TrialTry Free →·

Simply CRM offers custom pricing plan

8.4

SpotScore

webCRM - CRM Software

webCRM

Streamline your business with webCRM.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

20 verified reviews

Add to compare

What is webCRM?

webCRM is an intuitive, feature-rich, easily customizable CRM application that provides your organization with the most advanced and robust CRM functionality on the market. webCRM was built to be flexible and scalable, and offers all the functionality of a high-end enterprise solution, yet it ...

Read more about webCRM
Free TrialTry Free →

8.3

SpotScore

monday sales CRM by monday.com - CRM Software

monday sales CRM by monday.com

Streamline sales and delight customers with Monday Sales CRM.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.6

20 verified reviews

Add to compare

What is monday sales CRM by monday.com?

Monday Sales CRM by Monday.com is a user-friendly customer relationship management (CRM) software designed to enhance sales and customer satisfaction. In the past, companies relied on spreadsheets and lists to manage their customer interactions. However, with the evolution of CRM technology, ...

Read more about monday sales CRM by monday.com
Free TrialTry Free →·

monday sales CRM by monday.com offers custom pricing plan

7.9

SpotScore

CRM.me - CRM Software

CRM.me

Streamline your customer relationships with CRM.me.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

24 verified reviews

Add to compare

What is CRM.me?

CRM.me is the easy, powerful web-based management tool for all your customer relationships. CRM.me lets you to add, update and share information about your customers with ease. Each customer has their own page that is customized to meet the needs of your business. All sales and support teams ...

Read more about CRM.me
Free Trial

How 360 Business Tool competitors stack up

Buyers comparing 360 Business Tool usually weigh it against these 8 crm software competitors, starting with Zoho CRM, Agentforce Sales (formerly Salesforce Sales Cloud) and Keap. Each is compared against 360 Business Tool on rating, pricing and feature coverage below.

Sites and apps like 360 Business Tool

Searches for "sites like 360 Business Tool" and "apps like 360 Business Tool" land on the same shortlist as "360 Business Tool alternatives" — the 8 options below cover both, whether you want a like-for-like replacement or something lighter.

Why each one belongs on this list

Zoho CRM9.8Best for teams of all sizes

Easy to use with a clear interface requiring minimal technical expertise.

Watch for: Limited scalability and depth for larger businesses with more complex requirements.

Agentforce Sales (formerly Salesforce Sales Cloud)9.8Best for teams of all sizes

Highly customizable, allowing businesses to tailor processes and workflows to their specific needs.

Watch for: Licensing costs are high, with additional charges for features, making it less accessible for small businesses or startups.

Keap9.6Best for teams of all sizes

Combines CRM, marketing, and automation in one platform for small businesses.

Watch for: Landing page builder and calendar task linking have limited functionality.

1CRM8.7Best for small & mid-size businesses

1CRM is available both as a web-based and desktop application, offering flexibility for various user preferences.

Watch for: The interface may be overwhelming for new users, requiring time to get familiar with all the features.

Simply CRM8.6Best for teams of all sizes

Simply CRM is accessible from anywhere, offering flexibility for teams working remotely or across different locations.

Watch for: Some advanced CRM features might be lacking, which could be a drawback for larger or more complex organizations.

webCRM8.4Best for teams of all sizes

Outstanding customer support team, praised for professionalism, knowledge, and responsiveness during demos and setup.

Watch for: Some users mention a learning curve for fully understanding and leveraging the advanced customization options.

monday sales CRM by monday.com8.3Best for teams of all sizes

Drag-and-drop interface and simple design, making it user-friendly and accessible even for novices.

Watch for: Initial learning curve for some users due to feature depth and customization options.

CRM.me7.9Best for teams of all sizes

Easy to use

Watch for: Limited advanced features

Why teams look for a 360 Business Tool alternative

Switching away from 360 Business Tool is usually triggered by one or more of these sticking points:

  • Limited advanced features
  • Basic reporting capabilities
  • May lack customization options

What to consider when replacing 360 Business Tool

The hard numbers across these 8 crm software free alternatives: 8 offer a free tier; paid plans run $9–$129, with Zoho CRM the cheapest entry point; and webCRM is the highest rated at 5★ across 20 reviews.

Our ranking, explained simply.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to 360 Business Tool are webCRM (5.0★), Simply CRM (4.9★), monday sales CRM by monday.com (4.6★). Compare all 8 alternatives side-by-side above.

When evaluating alternatives to 360 Business Tool, prioritize: Quotes (Proposals), List Management, Customer Support, Marketing Automation, Project Management, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Migration difficulty depends on how deeply 360 Business Tool is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Which 360 Business Tool alternative wins for your team?

  • On a budget / just exploring: start with a free tier — Zoho CRM, Agentforce Sales (formerly Salesforce Sales Cloud) and Keap let you evaluate without paying upfront.
  • If real-user ratings matter most: webCRM has the strongest star rating (5★) among the options with verified reviews.
  • Want the safest pick: Zoho CRM has the highest Spotsaas Score (9.8) in this list — a strong default if you're unsure.

Switching from 360 Business Tool the smart way

Plan your 360 Business Tool migration around your data. Export it, confirm the new tool imports it without loss, and check that the workflows you depend on still work. Run a pilot on a free plan first, and keep 360 Business Tool open until the switch is complete.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].