What does Zonka Feedback offer?

Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full feedback workflow from building branded surveys to generating sentiment reports and closing the loop with follow-up actions. Users consistently highlight the white-label capability and offline survey mode as standout features for field teams and in-person events.

Is Zonka Feedback right for my team?

Zonka Feedback is designed for Large Enterprises, Medium Business, Small Business. A free trial is available.

Zonka Feedback Comparison

Last updated: May 20, 2026

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

Free Trial
Large Enterprises
Medium Business

Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full feedback workflow from building…

View Pricing Read Reviews

Zonka Feedback — find the better fit before you commit.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Zonka Feedback (48) Visit website Visit Website *sponsored	Talk to an expert Talk to an expert

Free PDF comparison

Download this Zonka Feedback comparison

Get the full side-by-side as a PDF — these picks plus the top NPS Software tools, with verified ratings, pricing and features.

Side-by-side on pricing, features & ratings
Plus the category top 10, scored & ranked
Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if

You need flexible survey building with templates and advanced logic.
Your team requires robust offline survey tools for data collection.
You want strong API integration to customize data workflows.

Consider alternatives if

You require advanced AI-driven analytics for deep survey insights.
You need comprehensive export options, especially full feedback PDFs.

Description	Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full ... Read More about Zonka Feedback
Entry Level Pricing	Starts from $24 , Billed Yearly
Free Trial Availability	Get Free Trial
Spotsaas Score What's this? ↗	9.8/10
User Ratings Based on verified Spotsaas reviews	4.7 (130)
Best Company Size	Small BusinessMedium Business
	Visit website

Software Demo

Demo		has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Get shortlist help from a software advisor

Independent advice — matched to your business
Understand the tradeoffs before you talk to vendors
Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

Features

Total Features	28 Features
Unique Features	No unique features
	Visit website

Pricing and trial details

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$24 , Billed Yearly
Pricing Plans	Essential Get Started Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies) Add Devices : 0 (based upon the devices, the pricing varies) 1,000 Online Responses Show more + Professional Get Started Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies) Add Devices : 0 (based upon the devices, the pricing varies) Unlimited Online Responses Show more + Growth Get Started Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies) Add Devices : 0 (based upon the devices, the pricing varies) Unlimited Online Responses Show more + Browse all pricing plans
Pricing Page
	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of support	24/7 (Live rep) Business Hours Online
API Support	Available
	Visit Website

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

HIPAA	✗ No	—
GDPR	✓ Yes	—
Single Sign-On (SSO)	✓ Yes	—
Data Encryption	✓ Yes	—
Data Residency	🌐 Global	—

User Reviews & Rating Comparison

User Ratings	4.7 (based on 130 reviews)
Rating Distribution	47 1 0 0 0
Spotsaas Editor’s POV generated by AI	Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like Ease of use Customizable surveys Offline survey tools Common complaints Lack of advanced analytics Limited feedback export options
Pros and Cons	Easy to use and clean interface suitable for enterprise products Powerful survey-building features including templates and survey logic Robust API and excellent offline survey tools Lack of application intelligence behind surveys Limitations in downloading all feedback comments in PDF format
Positive Reviews	No reviews available for the product
	Read reviews