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Zonka Feedback vs MedBridge Comparison

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Zonka Feedback

5.0(37 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full feedback workflow from building…

MedBridge

4.6(184 reviews)

Starting at $250 /User/Year

  • Large Enterprises
  • Medium Business

MedBridge is an EMR offering integrating NPS' proprietary electronic medical record technologies with GEMS, the leading provider of private medical group management software solutions. MedBridge's features are designed t…

Zonka Feedback leads on user satisfaction with a 5.0-star rating across 37 reviews.

Spotsaas Analysis

Zonka FeedbackMedBridge

The core difference between Zonka Feedback and MedBridge lies in Zonka's focus on customizable NPS surveys with strong offline capabilities, while MedBridge's offerings are not specified. Zonka Feedback is ideal for small to medium-sized businesses looking for flexible survey solutions, whereas MedBridge may cater to larger organizations needing specialized services.

- Best for customizable NPS surveys - Strong offline capabilities - Flexible survey building with templates - Advanced logic features - Ideal for small to medium businesses - Affordable pricing at $24

- Specific offerings not detailed - Company sizes not listed - Best use cases not specified - Pricing set at $250 - Target audience unclear - Potentially suited for larger organizations

Zonka Feedback vs MedBridge — at a glance

FeatureZonka FeedbackMedBridge
Rating5.0 / 54.6 / 5
Reviews37184
Starting price$24 /Month$250 /User/Year
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable—
Support modesBusiness Hours, OnlineOnline
CertificationsGDPRHIPAA
Data residencyGlobalUS

Key differences between Zonka Feedback and MedBridge

  • Pricing: Zonka Feedback starts at $24 /Month, while MedBridge starts at $250 /User/Year.
  • Free trial: Zonka Feedback offers a free trial; MedBridge does not.
  • User satisfaction: Zonka Feedback scores higher with a 5.0-star average.
  • Deployment: Zonka Feedback supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; MedBridge supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Zonka Feedback vs MedBridge — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zonka Feedback - NPS Software
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MedBridge - NPS Software
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Zonka Feedback vs MedBridge: Biggest differences

Start here before you go deeper into features.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

MedBridge

Best for

Large Enterprises, Medium Business, Small Business

Zonka Feedback typically suits Large Enterprises and Medium Business. MedBridge tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full ... Read More about Zonka Feedback

MedBridge is an EMR offering integrating NPS' proprietary electronic medical record technologies with GEMS, the leading provider of private medical group management software solutions. ... Read More about MedBridge

Entry Level Pricing

  • Starts from $24 , Billed Yearly
  • Starts from $250

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.8/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.95

(37)

4.64

(184)

Best Company Size

Small BusinessMedium Business
—
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How do Zonka Feedback and MedBridge Compare on Features?

Total Features

28 Features

0 Features

Unique Features

No unique features

No features

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Compare Zonka Feedback and MedBridge on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $24 , Billed Yearly
      • $250

      Pricing Plans

      • Essential

        • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • 1,000 Online Responses

        Show more +

      • Professional

        • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • Unlimited Online Responses

        Show more +

      • Growth

        • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • Unlimited Online Responses

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Zonka Feedback pricing
      MedBridge pricing

      Zonka Feedback vs MedBridge: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Zonka Feedback vs MedBridge Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes
      —

      Single Sign-On (SSO)

      ✓ Yes
      —

      Data Encryption

      ✓ Yes
      —

      Data Residency

      🌐 Global
      🇺🇸 US

      Zonka Feedback User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      47

      1

      0

      0

      0

      142

      30

      7

      2

      4

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

      What buyers like

      • Ease of use
      • Customizable surveys
      • Offline survey tools

      Common complaints

      • Lack of advanced analytics
      • Limited feedback export options

      Buyer sentiment

      Buyer sentiment is very strong across 185 reviews, with consistently positive feedback.

      What buyers like

      • Variety of courses offered, allowing users to find relevant and useful content.
      • Easy access and user-friendly platform for both new hires and experienced users.
      • Clear and concise presentation of information, making learning efficient and effective.

      Common complaints

      • Program may be slow to operate at times, affecting user experience.
      • Limited practical application mixed with heavy didactic material in some courses, potentially impacting engagement and relevance for users.

      Pros and Cons

      • Easy to use and clean interface suitable for enterprise products

      • Powerful survey-building features including templates and survey logic

      • Robust API and excellent offline survey tools

      • Lack of application intelligence behind surveys

      • Limitations in downloading all feedback comments in PDF format

      • Seamless integration with existing EMR systems.

      • Designed specifically for healthcare professionals.

      • Improves overall workflow efficiency.

      • Not suitable for non-healthcare businesses.

      • Setup can be time-consuming.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Zonka Feedback or MedBridge? Tell buyers what actually differs.

      Zonka Feedback and MedBridge Customers

      Customers

      Leroy Merlin

      Leroy Merlin

      SAP

      SAP

      BCG

      BCG

      No Customers information available.

      Media and Screenshots

      Screenshots

      Zonka Feedback screenshot

      5 Screenshots

      No screenshots available.

      Videos

      video-0

      1 Videos

      video-0

      3 Videos

      Top Alternatives to Zonka Feedback and MedBridge in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zonka Feedback or MedBridge?
      Zonka Feedback edges out the other on user ratings (5.0 vs 4.6). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Zonka Feedback and MedBridge offer a free trial?
      Zonka Feedback offers a free trial. MedBridge does not.
      What is the starting price of Zonka Feedback vs MedBridge?
      Zonka Feedback starts at $24 /Month. MedBridge starts at $250 /User/Year.
      What are the top alternatives to Zonka Feedback?
      Top alternatives to Zonka Feedback include Startquestion, Trustmary, SatisMeter, Emojics, SmileBack.
      What are the top alternatives to MedBridge?
      Top alternatives to MedBridge include Zonka Feedback, SatisMeter, SmileBack, ClearlyRated, Promoter Ninja.