Zoho Survey vs UserVoice Comparison
Zoho Survey
Starting at $25 /Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, compile and view results and insi…
UserVoice
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, document, and measure customer s…
UserVoice leads on user satisfaction with a 4.2-star rating across 358 reviews.
Zoho Survey vs UserVoice — at a glance
| Feature | Zoho Survey | UserVoice |
|---|---|---|
| Rating | — | 4.2 / 5 |
| Reviews | — | 358 |
| Starting price | $25 /Month | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - iOS |
| API | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Online |
| Certifications | GDPR | — |
| Data residency | Global | Global |
Key differences between Zoho Survey and UserVoice
- Pricing: Zoho Survey starts at $25 /Month. UserVoice pricing is not publicly listed.
- Target audience: Zoho Survey is built for Freelancers / Consultants and Large Enterprises, while UserVoice targets Large Enterprises and Medium Business.
- Deployment: Zoho Survey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; UserVoice supports SaaS/Web/Cloud, Mobile - iOS.
Zoho Survey vs UserVoice — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Zoho Survey vs UserVoice: Biggest differences
Start here before you go deeper into features.
Best for simple, all-in-one survey creation and multi-channel feedback collection.
- You need an easy-to-use platform for customer, market, or employee surveys.
- Your team requires integrated survey creation, publishing, and analysis in one tool.
- You are a small or medium business seeking straightforward feedback collection without complex setup.
- You require highly advanced survey customization beyond basic templates and logic.
- Your enterprise demands deep integrations with complex workflows and extensive analytics.
Best for mid-to-large teams needing advanced user feedback and sentiment insights.
- You require strong integration with Salesforce, Zapier, and other platforms.
- Your product or customer experience teams need actionable insights from user feedback.
- You have 50+ employees and can manage a medium-complexity setup process.
- You are a very small business with a limited budget and need low-cost solutions.
- You want quick, out-of-the-box survey templates without customization or setup effort.
Zoho Survey: Best for simple, all-in-one survey creation and multi-channel feedback collection. UserVoice: Best for mid-to-large teams needing advanced user feedback and sentiment insights.
Description | Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, ... Read More about Zoho Survey | UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, ... Read More about UserVoice |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 9.0/10 | 8.9/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Zoho Survey and UserVoice Compare on Features?
Total Features | 16 Features | 11 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Zoho Survey and UserVoice on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |
Zoho Survey vs UserVoice: Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Zoho Survey vs UserVoice Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | — | ✗ No |
|---|---|---|
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
Zoho Survey User Reviews & Rating Comparison
User Ratings | No reviews available for the product | 4.2 (based on 358 reviews) |
|---|---|---|
Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate Zoho Survey for its ease of use and comprehensive features, though some desire more advanced customization and clearer pricing. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate UserVoice for its robust feedback collection and integration features, though some express concerns about pricing transparency and setup complexity. What buyers like
Common complaints
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Pros and Cons |
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Zoho Survey and UserVoice Customers
Customers |  Zoho Survey_customers_0  Zoho Survey_customers_1  Zoho Survey_customers_2 | No Customers information available. |
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Media and Screenshots
Screenshots |  6 Screenshots |  4 Screenshots |
|---|---|---|
Videos |  2 Videos |  1 Videos |
Top Alternatives to Zoho Survey and UserVoice in 2026
Alternatives |
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Related Blogs and Articles for Survey User Feedback Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Zoho Survey or UserVoice?
- UserVoice edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
- Do Zoho Survey and UserVoice offer a free trial?
- Yes, both Zoho Survey and UserVoice offer a free trial.
- What is the starting price of Zoho Survey vs UserVoice?
- Zoho Survey starts at $25 /Month. UserVoice starts at Contact for pricing.
- What are the top alternatives to Zoho Survey?
- Top alternatives to Zoho Survey include SmartSurvey, Survmetrics, Survicate, Survey For Business, Responster.
- What are the top alternatives to UserVoice?
- Top alternatives to UserVoice include Alium, Simplesat, Survicate, Nicereply, ResponseSuite.