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Zoho Survey vs Responster Comparison

Last updated:

Zoho Survey

4.4(1,156 reviews)

Starting at $25 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, compile and view results and insi…

Responster

3.0(18 reviews)

Starting at $15.83 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Responster is an incredible survey platform that helps companies, customers, and associates stay connected. Get feedback from your crew that provides insight into what keeps them engaged and loyal. Plus, the surveys are…

Zoho Survey leads on user satisfaction with a 4.4-star rating across 1,156 reviews.

Zoho Survey vs Responster — at a glance

FeatureZoho SurveyResponster
Rating4.4 / 53.0 / 5
Reviews1,15618
Starting price$25 /Month$15.83 /User/Month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsGDPR
Data residencyGlobalGlobal

Key differences between Zoho Survey and Responster

  • Pricing: Zoho Survey starts at $25 /Month, while Responster starts at $15.83 /User/Month.
  • Target audience: Zoho Survey is built for Freelancers / Consultants and Large Enterprises, while Responster targets Large Enterprises and Medium Business.
  • User satisfaction: Zoho Survey scores higher with a 4.4-star average.
  • Deployment: Zoho Survey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Responster supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Zoho Survey vs Responster — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zoho Survey - Survey/ User Feedback Software
Talk to an expert
Talk to an expert
Responster - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Zoho Survey

Best for simple, all-in-one survey creation and multi-channel feedback collection.

Choose if
  • You need an easy-to-use platform for customer, market, or employee surveys.
  • Your team requires integrated survey creation, publishing, and analysis in one tool.
  • You are a small or medium business seeking straightforward feedback collection without complex setup.
Consider alternatives if
  • You require highly advanced survey customization beyond basic templates and logic.
  • Your enterprise demands deep integrations with complex workflows and extensive analytics.

Responster

Best for

Large Enterprises, Medium Business, Small Business

Zoho Survey typically suits Freelancers / Consultants and Large Enterprises. Responster tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, ... Read More about Zoho Survey

Responster is an incredible survey platform that helps companies, customers, and associates stay connected. Get feedback from your crew that provides insight into what keeps them engaged ... Read More about Responster

Entry Level Pricing

  • Starts from $25 , Billed Yearly
  • Starts from $15.83 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.0/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Zoho Survey and Responster Compare on Features?

Total Features

16 Features

15 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Zoho Survey and Responster on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25 , Billed Yearly
      • $15.83 , Billed Yearly

      Pricing Plans

      • Responster Free

        • Unlimited surveys & responses

        • Super-simple builder

        • Response analytics

        Show more +

      • Responster Plus

        • Includes the features of Free plan, plus

        • On-site capability

        • Advanced analytics

        Show more +

      Pricing Page

      Zoho Survey pricing
      Responster pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Zoho Survey User Reviews & Rating Comparison

      User Ratings

      4.4

      (based on 1156 reviews)

      3

      (based on 18 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate Zoho Survey for its ease of use and comprehensive features, though some desire more advanced customization and clearer pricing.

      What buyers like

      • Ease of use
      • All-in-one survey management
      • Multi-channel feedback collection

      Common complaints

      • Limited advanced customization
      • Pricing transparency

      Buyer sentiment

      Buyer sentiment is mixed across 18 reviews, so it is worth reviewing the tradeoffs closely.

      What buyers like

      • Mobile-friendly surveys
      • Real-time response syncing
      • User engagement insights

      Common complaints

      • Limited customization options
      • Basic reporting features
      • Not suitable for large datasets

      Pros and Cons

      • All-in-one platform for creating, publishing, collecting, and analyzing surveys

      • Supports capturing feedback through multiple channels including website and sales force

      • User-friendly interface suitable for businesses of all sizes

      • Limited advanced customization options for complex survey requirements

      • Pricing details are not fully transparent upfront

      • Mobile-friendly design enhances accessibility.

      • Real-time syncing keeps data up-to-date.

      • Engagement insights help improve retention.

      • Customization options may be limited.

      • Reporting features are basic.

      List of Customers

      Customers

      Zoho Survey_customers_0

      Zoho Survey_customers_0

      Zoho Survey_customers_1

      Zoho Survey_customers_1

      Zoho Survey_customers_2

      Zoho Survey_customers_2

      No Customers information available.

      Media and Screenshots

      Screenshots

      Zoho Survey screenshot

      6 Screenshots

      Analyzes

      2 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to Zoho Survey and Responster in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zoho Survey or Responster?
      Zoho Survey edges out the other on user ratings (4.4 vs 3.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Zoho Survey and Responster offer a free trial?
      Yes, both Zoho Survey and Responster offer a free trial.
      What is the starting price of Zoho Survey vs Responster?
      Zoho Survey starts at $25 /Month. Responster starts at $15.83 /User/Month.
      What are the top alternatives to Zoho Survey?
      Top alternatives to Zoho Survey include SurveyMonkey, SmartSurvey, QuestionPro, SurveyMethods, SurveySparrow.
      What are the top alternatives to Responster?
      Top alternatives to Responster include SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, Alchemer.

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