Pearson
Yes, both Zoho Social and Freshdesk offer a Free Trial.
Zoho Social is designed for Individuals, Large Enterprises, Medium Business and Small Business.
Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Pricing for Zoho Social Starts at $10/Month when Billed Yearly whereas for Freshdesk Starts at $15/User/Month when Billed Yearly.
Some top alternatives to Zoho Social includes Crowdfire, SocialBee, Buffer, Hootsuite, Sprout Social, AgoraPulse, SocialMgr, SocialPilot, MavSocial, CloudSocial, SocialHub and SendPilot.
Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.