spotsaas-logo
Get Listed

Zoho Desk vs eStreamDesk vs Zendesk Support vs Tidio Helpdesk - Which Tool Fits Your Business?

TL;DR - Quick Comparison Summary

Description

Zoho Desk is a robust help desk software that offers a free plan with essential features, making it a cost-effective solution for businesses of all sizes. It allows organizations to manage ... Read More

The eStreamDesk help desk ticketing system is a simple, elegant and highly functional piece of software offering a multitude of functionality to the customer service organization. Features ... Read More

Entry Level Pricing

  • Starts from $7 , yearly
  • Starts from $29

Free Trial Availability

  • Free Trial available

Spotsaas Score

9.7/10

8.2/10

User Ratings

4.5

(5)
Get Quote

Software Demo

Demo

How do Zoho Desk, eStreamDesk, Zendesk Support and Tidio Helpdesk Compare on Features?

Total Features

27 Features

10 Features

Unique Features

      Get Quote

      What Do Zoho Desk, eStreamDesk, Zendesk Support and Tidio Helpdesk Cost?

      Pricing Option

          Starting From

          • $7 , yearly
          • $29

          Pricing Plans

          • Express

            $9

            /user/month

            • Small business essentials:

            • Email

            • Social media

            Show more +

          • Standard

            $20

            /user/month

            • Everything in Express +

            • Live chat (Business Messaging)

            • Instant messaging

            Show more +

          • Professional

            $35

            /user/month

            • Everything in Standard +

            • Telephony

            • Blueprints

            Show more +

          • Browse all pricing plans
          • Not Available

          Pricing Page

          zoho-desk pricingestreamdesk pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          Get Quote

          Zoho Desk vs eStreamDesk vs Zendesk Support User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          2628

          Very Good

          1272

          Good

          213

          Poor

          15

          Terible

          19

          Excellent

          2

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ...Read more

          No Expert ai Review available for the product

          Pros and Cons

          Pros and Cons of Zoho Desk

          • Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.

          • Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.

          • Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.

          • Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.

          • Although mobile support is available, certain functionalities may be more limited compared to the desktop version.

          • Configuring advanced features and integrations may require time and technical knowledge.

          Pros and Cons of eStreamDesk

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          NHS

          NHS

          Rogers

          Rogers

          ESSILOR

          ESSILOR

          No Customers information available.

          Media and Screenshots

          Screenshots

          Zoho Desk

          4 Screenshots

          No screenshots available.

          Videos

          video-0

          4 Videos

          video-0

          1 Videos

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zoho Desk and eStreamDesk offer a Free Trial.

          Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.

          eStreamDesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Zoho Desk Starts at $7/user/month when yearly whereas for eStreamDesk Starts at $29/Month.

          Some top alternatives to Zoho Desk includes Zendesk Support, Tidio Helpdesk, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.

          Some top alternatives to eStreamDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Rhino Support, ReadyDesk, HelpdeskEddy, Sitehelpdesk and HESK.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Connecting Smart Buyers with Leading Sellers

          Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed