Zoho Desk vs Bitbucket - Which Help Desk Software Platform Is Better in July 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zoho Desk (4147) Visit website Visit Website *sponsored	Bitbucket Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Zoho Desk is a robust help desk software that offers a free plan with essential features, making it a cost-effective solution for businesses of all sizes. It allows organizations to manage ... Read More	Welcome to Bitbucket, the ultimate solution for enterprise collaboration. With a focus on professional teams, this repository management tool provides a centralized space to organize git ... Read More
Entry Level Pricing	Starts from $7 , yearly	Starts from $3
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	9.7/10	Not Available
User Ratings	4.4 (3462)	4.2 (727)
	Visit website	Get Quote

Software Demo

Demo

How do Zoho Desk and Bitbucket Compare on Features?

Total Features	27 Features	0 Features
Unique Features		No features
	Visit website	Get Quote

What Do Zoho Desk and Bitbucket Cost?

Pricing Option
Starting From	$7 , yearly	$3
Pricing Plans	Express $9 /user/month Get Started Small business essentials: Email Social media Show more + Standard $20 /user/month Get Started Everything in Express + Live chat (Business Messaging) Instant messaging Show more + Professional $35 /user/month Get Started Everything in Standard + Telephony Blueprints Show more + Browse all pricing plans	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Small Business Medium Business Individuals	Large Enterprises Small Business Medium Business Individuals
Platforms Supported	Browser Based (Cloud) Browser Based (Cloud) Installed - Windows Installed - Mac	Browser Based (Cloud) Browser Based (Cloud) Installed - Windows Installed - Mac
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Get Quote

Zoho Desk User Reviews & Rating Comparison

User Ratings	4.4 (based on 3462 reviews)	4.2 (based on 727 reviews)
Rating Distribution	Excellent 2628 Very Good 1272 Good 213 Poor 15 Terible 19	Excellent 0 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ...Read more	No Expert ai Review available for the product
Pros and Cons	Pros and Cons of Zoho Desk Easily integrates with Zoho applications and third-party tools, enhancing workflow automation. Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations. Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard. Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses. Although mobile support is available, certain functionalities may be more limited compared to the desktop version. Configuring advanced features and integrations may require time and technical knowledge.	Pros and Cons of Bitbucket
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	NHS Rogers ESSILOR	No Customers information available.

Media and Screenshots

Screenshots	4 Screenshots	7 Screenshots
Videos	4 Videos	1 Videos

Top Alternatives to Zoho Desk and Bitbucket in 2025

Alternatives	Zendesk Support 4.3 Tidio Helpdesk ManageEngine ServiceDesk Plus 4.2	Assembla 4.2 GitLive 3.2 Codegiant 3.9

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Zoho Desk offers Free Trial, but Bitbucket does not.

Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.

Bitbucket is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Zoho Desk Starts at $7/user/month when yearly whereas for Bitbucket Starts at $3/User/Month.

Some top alternatives to Zoho Desk includes Zendesk Support, Tidio Helpdesk, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.

Some top alternatives to Bitbucket includes Assembla, GitLive, Codegiant, GitHub, GitLab, CircleCI, ChangeHub, XetHub and GetGit.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Zoho Desk vs Bitbucket - Which Help Desk Software Platform Is Better in July 2025?

Zoho Desk

Bitbucket

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do Zoho Desk and Bitbucket Compare on Features?

Total Features

Unique Features

What Do Zoho Desk and Bitbucket Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Zoho Desk User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of Zoho Desk

Pros and Cons of Bitbucket

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to Zoho Desk and Bitbucket in 2025

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure