Which is better, Zoho CRM or Zoho Cliq?

Zoho Cliq edges out Zoho CRM based on user ratings across 124 reviews. That said, the best pick depends on your workflow — Zoho CRM may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Zoho CRM and Zoho Cliq?

Key differences between Zoho CRM and Zoho Cliq include pricing (Zoho CRM starts at $9 vs Zoho Cliq at $36); target audience (Zoho CRM targets Freelancers / Consultants while Zoho Cliq serves Large Enterprises); free trial availability (Zoho CRM offers one, Zoho Cliq does not). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Zoho CRM and Zoho Cliq offer a Free trial?

Zoho CRM offers Free Trial, but Zoho Cliq does not.

Who are the typical users of Zoho CRM?

Zoho CRM is designed for Freelancers / Consultants, Large Enterprises, Medium Business, Small Business.

Who are the typical users of Zoho Cliq?

Zoho Cliq is designed for Large Enterprises, Medium Business, Small Business.

What is the starting price of Zoho CRM and Zoho Cliq?

Pricing for Zoho CRM starts at $9/user/month, whereas Zoho Cliq starts at $36/User/Month.

What are the best alternatives to Zoho CRM?

Some top alternatives to Zoho CRM include Bigin by Zoho CRM, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce.

What are the best alternatives to Zoho Cliq?

Some top alternatives to Zoho Cliq include Flock, CollaborateCloud, Zoho Connect, ClickUp, Microsoft SharePoint.

Zoho CRM vs Zoho Cliq Comparison

Last updated: May 21, 2026

Zoho CRM

4.1(8,849 reviews)

Starting at $9 /user/month

Free Trial
Freelancers / Consultants
Large Enterprises

Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and drag-and-drop functionality, it simpl…

View Pricing Read Reviews

Zoho Cliq

4.4(124 reviews)

Starting at $36 /User/Month

Large Enterprises
Medium Business

Zoho Cliq is an easy-to-use team collaboration tool that enables you to instantly create a project or a task and invite co-workers, clients, and customers to collaborate on it. It's built on the gMail, Calendar with Goog…

View Pricing Read Reviews

Zoho Cliq leads on user satisfaction with a 4.4-star rating across 124 reviews.

Zoho CRM vs Zoho Cliq — at a glance

Feature	Zoho CRM	Zoho Cliq
Rating	4.1 / 5	4.4 / 5
Reviews	8,849	124
Starting price	$9 /user/month	$36 /User/Month
Free trial	Yes	No
Free version	No	No
Best for	Freelancers / Consultants, Large Enterprises, Medium Business	Large Enterprises, Medium Business, Small Business
Category	CRM Software	Collaboration Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
API	Available	Available
Support modes	24/7 (Live rep), Business Hours, Online	Business Hours, Online
Certifications	SOC 2, HIPAA, GDPR, ISO 27001	—
Data residency	Global	Global

Key differences between Zoho CRM and Zoho Cliq

Pricing: Zoho CRM starts at $9 /user/month, while Zoho Cliq starts at $36 /User/Month.
Free trial: Zoho CRM offers a free trial; Zoho Cliq does not.
Target audience: Zoho CRM is built for Freelancers / Consultants and Large Enterprises, while Zoho Cliq targets Large Enterprises and Medium Business.
User satisfaction: Zoho Cliq scores higher with a 4.4-star average.
Deployment: Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Zoho Cliq supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Zoho CRM vs Zoho Cliq — find the better fit before you commit.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Zoho CRM (2471) Talk to an expert Talk to an expert	Zoho Cliq (118) Talk to an expert Talk to an expert

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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Zoho CRM

Best for small to medium businesses needing customizable, cost-effective CRM.

Choose if

You want an intuitive, easy-to-use CRM with minimal technical expertise required
Your business needs highly customizable workflows, fields, and dashboards
You seek strong sales automation and seamless integration with tools like G Suite and Power BI

Consider alternatives if

You are a large enterprise requiring deep scalability and advanced CRM features
You need extensive advanced third-party app integrations beyond the available marketplace

Zoho Cliq

Best for

Large Enterprises, Medium Business, Small Business

Zoho CRM typically suits Freelancers / Consultants and Large Enterprises. Zoho Cliq tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and ... Read More about Zoho CRM	Zoho Cliq is an easy-to-use team collaboration tool that enables you to instantly create a project or a task and invite co-workers, clients, and customers to collaborate on it. It's built ... Read More about Zoho Cliq
Entry Level Pricing	Starts from $9 , yearly	Starts from $36 , Billed Yearly
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score What's this? ↗	9.8/10	Not Available
User Ratings Based on verified Spotsaas reviews	4.1 (8849)	4.4 (124)
Best Company Size	1-50 employees51-500 employees	—
	Get pricing help	Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Zoho CRM

Streamlined Sales Processes: With Zoho CRM, your sales team can automate repetitive tasks, allowing them to focus on what truly matters—building relationships and closing deals. Managers will appreciate the time saved and the increase in productivity.
Enhanced Customer Insights: The platform offers robust analytics and reporting features that empower administrators to gain deep insights into customer behavior. This data-driven approach enables you to tailor strategies that resonate with your target audience.
Seamless Integration: Zoho CRM seamlessly integrates with a wide range of third-party applications, making it easy for executives to unify their tech stack. This interoperability ensures that all teams are aligned and working efficiently towards common goals.

Zoho Cliq

No key benefits available yet.

Best fit

Zoho CRM

1-500 employees.
Martech, SaaS, Consulting, Sales Automation, Fintech.
Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.

Zoho Cliq

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Zoho CRM

Users may seek alternatives to Zoho CRM due to the complexity of its interface, which can be overwhelming for new users and hinder productivity during the onboarding process.
Some businesses may require more advanced customization options that Zoho CRM does not fully support, limiting their ability to tailor the software to specific operational needs.
Cost concerns can also drive users to explore alternatives, especially if they find competing solutions that offer comparable features at a lower price point or with more flexible pricing structures.

Zoho Cliq

No alternatives guidance available yet.

Software Demo

Demo

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How do Zoho CRM and Zoho Cliq Compare on Features?

Total Features	47 Features	11 Features
Unique Features	No unique features	No unique features
	Get Quote	Get Quote

Compare Zoho CRM and Zoho Cliq on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$9 , yearly	$36 , Billed Yearly
Pricing Plans	Standard $15 /user/month Get Started All the essentials: Mass email Custom modules Show more + Professional $25 /user/month Get Started Everything in Standard + Blueprint CPQ Show more + Enterprise $35 /user/month Get Started Everything in Professional + Zia — AI assistant Territory management Show more + Browse all pricing plans	Free Get Started Searchable messages: 10k for org File storage: 100GB for org Max. participants per channel: 100 Show more + Unlimited Get Started ₹36/user /month billed annually ₹40/user /month Searchable messages: Unlimited Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get help choosing	Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	—
HIPAA	✓ Yes	✗ No
GDPR	✓ Yes	—
ISO 27001	✓ Yes	—
Single Sign-On (SSO)	✓ Yes	—
Multi-Factor Auth (MFA)	✓ Yes	—
Data Encryption	✓ Yes	—
Audit Logs	✓ Yes	—
Data Residency	🌐 Global	🌐 Global

Zoho CRM User Reviews & Rating Comparison

User Ratings	4.1 (based on 8849 reviews)	4.4 (based on 124 reviews)
Rating Distribution	1257 833 238 69 74	98 18 1 1 0
Spotsaas Editor’s POV generated by AI	Buyer sentiment Overall positive sentiment highlights ease of use, customization, and cost-effectiveness, tempered by concerns about scalability and occasional performance issues. What buyers like Ease of use Customizability Cost-effectiveness Common complaints Limited scalability Performance inconsistencies	Buyer sentiment Buyer sentiment is positive across 118 reviews, with strong overall satisfaction. What buyers like Easy project/task creation Google integration Fast setup Common complaints Limited offline capabilities May require Google account Basic features for advanced needs
Pros and Cons	Intuitive and easy-to-use interface requiring minimal technical expertise Highly customizable workflows, fields, and dashboards Cost-effective with strong ROI for small to medium businesses Limited scalability and depth for larger businesses Fewer advanced apps and connectors in the marketplace compared to competitors	Integration with Google services enhances functionality. Quick project setup saves time. User-friendly design promotes ease of use. Limited features for complex project management. Requires a Google account for full functionality.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	Amazon EuroKids HotStar	No Customers information available.

Media and Screenshots

Screenshots	4 Screenshots	1 Screenshots
Videos	1 Videos	1 Videos

Top Alternatives to Zoho CRM and Zoho Cliq in 2026

Alternatives	Bigin by Zoho CRM 4.3 Zoho One 4 Hubspot Marketing Hub 4.5	Flock 4.5 CollaborateCloud Zoho Connect 4.5

Frequently asked questions

Which is better, Zoho CRM or Zoho Cliq?: Zoho Cliq edges out the other on user ratings (4.4 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Zoho CRM and Zoho Cliq offer a free trial?: Zoho CRM offers a free trial. Zoho Cliq does not.
What is the starting price of Zoho CRM vs Zoho Cliq?: Zoho CRM starts at $9 /user/month. Zoho Cliq starts at $36 /User/Month.
What are the top alternatives to Zoho CRM?: Top alternatives to Zoho CRM include Bigin by Zoho CRM, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce.
What are the top alternatives to Zoho Cliq?: Top alternatives to Zoho Cliq include Flock, CollaborateCloud, Zoho Connect, ClickUp, Microsoft SharePoint.

Zoho CRM vs Zoho Cliq Comparison

Zoho CRM

Zoho Cliq

Zoho CRM vs Zoho Cliq — at a glance

Key differences between Zoho CRM and Zoho Cliq

Zoho CRM vs Zoho Cliq — find the better fit before you commit.

Zoho CRM

Zoho Cliq

Download this Zoho CRM vs Zoho Cliq comparison

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Best Company Size

Where each option fits best

Key strengths

Best fit

Reasons buyers look elsewhere

Software Demo

Demo

Get shortlist help from a software advisor

How big is your team?

How do Zoho CRM and Zoho Cliq Compare on Features?

Compare Zoho CRM and Zoho Cliq on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Zoho CRM User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to Zoho CRM and Zoho Cliq in 2026

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Frequently asked questions