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Zoho ContactManager vs Bitrix24 Comparison

Last updated:

Zoho ContactManager

4.2(105 reviews)

Starting at $12.50 /Month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

Zoho ContactManager is a simple and effective solution for managing email contacts, phone numbers, notes and tasks all from a single central location. Manage Contacts in Bulk with an intuitive drag-and-drop User Interfac…

Bitrix24

3.9(876 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business processes and documents, build com…

Zoho ContactManager leads on user satisfaction with a 4.2-star rating across 105 reviews.

Zoho ContactManager vs Bitrix24 — at a glance

FeatureZoho ContactManagerBitrix24
Rating4.2 / 53.9 / 5
Reviews105876
Starting price$12.50 /MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareBusiness Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsGDPRGDPR
Data residencyGlobalGlobal

Key differences between Zoho ContactManager and Bitrix24

  • Pricing: Zoho ContactManager starts at $12.50 /Month. Bitrix24 pricing is not publicly listed.
  • Target audience: Zoho ContactManager is built for Freelancers / Consultants and Medium Business, while Bitrix24 targets Large Enterprises and Medium Business.
  • User satisfaction: Zoho ContactManager scores higher with a 4.2-star average.
  • Deployment: Zoho ContactManager supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Bitrix24 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Zoho ContactManager vs Bitrix24 — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zoho ContactManager - Contact Management Software
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Bitrix24
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Zoho ContactManager

Best for small to medium businesses needing affordable, integrated contact and CRM management.

Choose if
  • You are a small business or freelancer needing centralized contact management with CRM features.
  • Your team values a simple, streamlined interface to track client interactions and communications.
  • You want an affordable solution that integrates contact management and basic CRM capabilities.
Consider alternatives if
  • You represent a large enterprise requiring advanced customization, scalability, and extensive reporting.
  • Your workflows demand high performance with fast load times and highly accurate data handling.

Bitrix24

Best all-in-one CRM and project management for SMBs needing flexible workflows.

Choose if
  • You run a small to medium-sized business (1-500 employees) seeking integrated CRM and collaboration tools.
  • Your teams require a single platform combining customer management, project tracking, and internal communication.
  • You want flexible customization options to adapt the software to diverse and evolving business needs.
Consider alternatives if
  • You need a lightweight, minimal feature set for simple workflows without complexity.
  • Your enterprise demands highly advanced customizations without vendor dependency and maximum platform stability.

Zoho ContactManager: Best for small to medium businesses needing affordable, integrated contact and CRM management. Bitrix24: Best all-in-one CRM and project management for SMBs needing flexible workflows.

Description

Zoho ContactManager is a simple and effective solution for managing email contacts, phone numbers, notes and tasks all from a single central location. Manage Contacts in Bulk with an ... Read More about Zoho ContactManager

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business ... Read More about Bitrix24

Entry Level Pricing

  • Starts from $12.50
  • Not Available

Free Trial Availability

SpotScore

What's this? ↗

9.2/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-200 employees
1-50 employees51-500 employees
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Software Demo

Demo

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How do Zoho ContactManager and Bitrix24 Compare on Features?

Total Features

9 Features

8 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Zoho ContactManager and Bitrix24 on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $12.50
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Zoho ContactManager pricing
      Bitrix24 pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Zoho ContactManager User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      22

      33

      3

      0

      0

      251

      122

      28

      8

      13

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate the tool's ease of use, affordability, and productivity benefits, though some desire better customization and performance improvements.

      What buyers like

      • Ease of use
      • Affordability
      • Integration capabilities

      Common complaints

      • Setup complexity
      • Performance issues

      Buyer sentiment

      Users generally appreciate Bitrix24's rich feature set and usability but note challenges with complexity and occasional technical issues.

      What buyers like

      • Feature-rich all-in-one platform
      • Ease of use
      • Flexibility and customization

      Common complaints

      • Complexity for new users
      • Technical bugs and stability issues

      Pros and Cons

      • User-friendly and streamlined interface that enhances productivity

      • Affordable pricing with robust features and easy integration

      • Centralized contact management improving organizational efficiency

      • Initial setup can be overwhelming due to many features and suites

      • User interface lacks distinctiveness and could be more integrated

      • Comprehensive all-in-one platform combining CRM, project management, and collaboration tools

      • Intuitive and user-friendly interface with minimal training required

      • Flexible customization options adapting to diverse business needs

      • Steep learning curve due to overwhelming number of features for new users

      • Occasional technical bugs impacting platform stability

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Zoho ContactManager or Bitrix24? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      Zoho ContactManager Demo - Track deals and tasks.

      8 Screenshots

      screenshots

      17 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      3 Videos

      Top Alternatives to Zoho ContactManager and Bitrix24 in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zoho ContactManager or Bitrix24?
      Zoho ContactManager edges out the other on user ratings (4.2 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Zoho ContactManager and Bitrix24 offer a free trial?
      Yes, both Zoho ContactManager and Bitrix24 offer a free trial.
      What is the starting price of Zoho ContactManager vs Bitrix24?
      Zoho ContactManager starts at $12.50 /Month. Bitrix24 starts at Contact for pricing.
      What are the top alternatives to Zoho ContactManager?
      Top alternatives to Zoho ContactManager include Bigin by Zoho CRM, Zoho One, Zoho CRM, Salesforce, Zoho CRM Plus.
      What are the top alternatives to Bitrix24?
      Top alternatives to Bitrix24 include Zoho One, Jira, Hubspot Marketing Hub, Zoho Projects, Zoho Connect.