Zoho Assist vs Zoom vs Livestorm Comparison
Zoho Assist
Starting at $10 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Zoho Assist is the remote access software that provides secure, remote, and real-time access to company servers. This software gives you the ability to connect to your computer - wherever it is - allowing you to easily a…
Zoom
Starting at $13.33 /user/month
- Free Trial
- Large Enterprises
- Medium Business
Zoom is a comprehensive communication platform designed to bring teams, clients, and partners together through seamless video conferencing, messaging, and collaboration tools. Built for organizations of all sizes, it sup…
Livestorm
Starting at $88 /Month
- Free Trial
- Large Enterprises
- Medium Business
Livestorm is the perfect online software for hosting live events using web conferencing. It features a fully-customizable interface, mobile compatibility and a host of helpful features. It is a powerful webinar platform…
Zoho Assist leads on user satisfaction with a 4.5-star rating across 1,074 reviews.
Zoho Assist vs Zoom vs Livestorm — at a glance
| Feature | Zoho Assist | Zoom | Livestorm |
|---|---|---|---|
| Rating | 4.5 / 5 | 3.7 / 5 | 4.4 / 5 |
| Reviews | 1,074 | 69,243 | 693 |
| Starting price | $10 /User/Month | $13.33 /user/month | $88 /Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Remote Access Software | Video Conferencing Software | Video Conferencing Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, GDPR |
| Data residency | Global | Global | US |
Key differences between Zoho Assist and Zoom
- Pricing: Zoho Assist starts at $10 /User/Month, while Zoom starts at $13.33 /user/month.
- Target audience: Zoho Assist is built for Freelancers / Consultants and Large Enterprises, while Zoom targets Large Enterprises and Medium Business.
- User satisfaction: Zoho Assist scores higher with a 4.5-star average.
- Deployment: Zoho Assist supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Zoom supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare Zoho Assist vs Zoom vs Livestorm — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for secure, easy remote IT support and management in mid-to-large companies.
- You need simple, secure remote access with end-to-end encryption for IT support.
- Your team consists of IT technicians or system administrators requiring instant troubleshooting.
- You want centralized management tailored for mobile and distributed workforce environments.
- Your organization requires extensive third-party app integrations and a rich marketplace.
- You need advanced team activity tracking for large virtual or social media teams.
Best for scalable, high-quality video meetings with strong integrations.
- You need reliable HD video and audio for large group meetings.
- Your organization uses Google Workspace, Microsoft Teams, Salesforce, or Slack.
- You require AI-powered tools like automated meeting summaries and task suggestions.
- You need extensive app marketplace options for advanced customization.
- Your users prefer very simple, minimal feature sets due to low technical expertise.
Best for easy-to-use, browser-based webinars and virtual learning events.
- You need a simple, quick setup for professional webinars or training sessions.
- Your team values strong customer support and responsive service.
- You want a fully browser-based platform requiring no downloads for attendees.
- You require extensive customization of registration pages and webinar room design.
- Your workflows depend on deep integrations with a wide variety of third-party tools.
Zoho Assist: Best for secure, easy remote IT support and management in mid-to-large companies. Zoom: Best for scalable, high-quality video meetings with strong integrations.
Description | Zoho Assist is the remote access software that provides secure, remote, and real-time access to company servers. This software gives you the ability to connect to your computer - wherever ... Read More about Zoho Assist | Zoom is a comprehensive communication platform designed to bring teams, clients, and partners together through seamless video conferencing, messaging, and collaboration tools. Built for ... Read More about Zoom | Livestorm is the perfect online software for hosting live events using web conferencing. It features a fully-customizable interface, mobile compatibility and a host of helpful features. It ... Read More about Livestorm |
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Free Trial Availability | |||
SpotScoreWhat's this? ↗ | 9.3/10 | 9.8/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 50-500 employeesLarge Enterprises | 50-500 employees500-5,000+ employees | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Smooth Remote Support: Zoho Assist lets teams provide instant remote support, allowing administrators to troubleshoot issues without being physically present. This means faster resolutions and happier clients.
- User-Friendly Interface: The intuitive design lets both managers and support staff work through the platform easily. Training new team members requires minimal time, improving overall productivity.
- Data Security: Your data security is a top priority. Zoho Assist uses end-to-end encryption to protect sensitive information during remote sessions, giving your clients and staff confidence in the tool.
- Scalable Collaboration for Any Business Size: Zoom adapts to businesses of all sizes, from small teams hosting quick check-ins to large enterprises running global webinars and conferences. Its reliable infrastructure maintains solid performance regardless of participant numbers, while features like breakout rooms, webinar hosting, and cloud phone services let organizations expand their collaboration efforts as they grow. This makes it a dependable solution for long-term business communication needs.
- Unified Workflows Through Strong Integrations: Zoom integrates with Google Workspace, Microsoft Teams, Salesforce, and Slack, letting businesses manage all communication and collaboration needs in one place. This approach reduces switching between applications, improving efficiency and reducing errors. Teams can easily schedule meetings, share documents, track progress, and communicate within their existing software ecosystems.
- Clear Cross-Industry Communication: Zoom lets organizations across various industries connect easily with reliable video, audio, and chat features. Whether it's a healthcare consultation, an educational lecture, or a financial services meeting, the platform keeps communication clear without interruptions. Its AI-enhanced productivity tools, such as automated meeting summaries and smart task suggestions, simplify workflows and help teams save time and focus on what matters most.
No key benefits available yet.
Best fit
- 50-500 employees.
- Industries: IT Support, Managed Services, Healthcare, Education, Remote Work Solutions, and Software Development.
- Job Titles: IT Support Technicians, System Administrators, Help Desk Representatives, Remote Support Specialists, and Technical Consultants.
- 50–5,000+ Employees
- Education, Healthcare, Financial Services, Government, Retail, Manufacturing, Technology
- Business Executives, Project Managers, Educators, Healthcare Professionals, HR Managers, Sales Executives, IT Administrators, Customer Support Leads
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives to Zoho Assist due to its pricing structure, as some organizations find more cost-effective remote support solutions that better fit their budget and feature requirements.
- Certain businesses might require advanced features or integrations not available in Zoho Assist, prompting them to explore options that offer enhanced capabilities tailored to their specific needs.
- Organizations with unique compliance or security requirements may look for alternatives that provide more robust data protection measures or adhere to specific industry standards beyond what Zoho Assist offers.
- Some organizations opt for Microsoft Teams due to its tighter integration with Office 365 and enterprise-level controls.
- Companies in regulated industries may prefer Cisco Webex for its enhanced security and compliance features.
- Businesses already using Google Workspace often choose Google Meet for its built-in access and simpler pricing model.
No alternatives guidance available yet.
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How do Zoho Assist, Zoom and Livestorm Compare on Features?
Total Features | 8 Features | 19 Features | 15 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Zoho Assist, Zoom and Livestorm on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✗ No | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Zoho Assist vs Zoom User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall, buyers appreciate Zoho Assist for its ease of use, secure remote access, and effective support capabilities, though some desire more advanced features and integrations. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights Zoom's high-quality video/audio and ease of use, though some users find the feature set complex and customization options limited. What buyers like
Common complaints
| Buyer sentiment Users generally praise Livestorm for its ease of use, browser-based accessibility, and strong customer support, while noting some limitations in customization and integrations. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Zendesk  Veeva  Splunk |  WPP  AB Tasty  PayFit |
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Media and Screenshots
Screenshots |  7 Screenshots |  4 Screenshots |
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Videos |  3 Videos |  6 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Zoho Assist or Zoom?
- Zoho Assist edges out the other on user ratings (4.5 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Zoho Assist and Zoom offer a free trial?
- Yes, both Zoho Assist and Zoom offer a free trial.
- What is the starting price of Zoho Assist vs Zoom?
- Zoho Assist starts at $10 /User/Month. Zoom starts at $13.33 /user/month.
- What are the top alternatives to Zoho Assist?
- Top alternatives to Zoho Assist include VNC Connect, RescueAssist, TeamViewer, ShowMyPC, ISL Online.
- What are the top alternatives to Zoom?
- Top alternatives to Zoom include Livestorm, Cisco Webex Meetings, Google Meet, GotoMeeting, Cisco Webex Teams.