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Zoho Assist vs GoToMyPC vs ConnectWise Control - Which Tool Fits Your Business?

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TL;DR - Quick Comparison Summary

Description

Zoho Assist is the remote access software that provides secure, remote, and real-time access to company servers. This software gives you the ability to connect to your computer - wherever ... Read More

GoToMyPC is a trusted remote desktop solution designed to provide seamless and secure access to your home or office computer from anywhere in the world. Known for its ease of use, GoToMyPC ... Read More

ConnectWise Control is a secure, browser-based, remote access software that empowers your help desk technicians to securely connect to endpoints managed by the ConnectWise Automate cloud ... Read More

Entry Level Pricing

  • Starts from $10 , Billed Yearly
  • Starts from $18
  • Not Available

Free Trial Availability

Spotsaas Score

9.3/10

8.7/10

8.9/10

User Ratings

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Software Demo

Demo

How do Zoho Assist, GoToMyPC and ConnectWise Control Compare on Features?

Total Features

8 Features

22 Features

6 Features

Unique Features

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        What Do Zoho Assist, GoToMyPC and ConnectWise Control Cost?

        Pricing Option

              Starting From

              • $10 , Billed Yearly
              • $18
              • Not Available

              Pricing Plans

              • Free

                • 1 Remote Support Technician

                • 5 Unattended Computers

                • Instant Chat

                Show more +

              • Standard (Remote Support)

                • Includes features of Free plan, plus

                • File Transfer

                • Multi Monitor Navigation

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              • Professional (Remote Support)

                • Includes features of Standard plan, plus

                • Mobile Apps (iOS, Android)

                • Schedule Sessions

                Show more +

              • Browse all pricing plans
              • Not Available
              • Not Available

              Pricing Page

              zoho-assist pricinggotomypc pricingconnectwise-control pricing

              Other Details

              Organization Types supported

              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Not Available
              • Available
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              Zoho Assist vs GoToMyPC User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              2128

              Very Good

              40

              Good

              3

              Poor

              0

              Terible

              1

              Excellent

              76

              Very Good

              15

              Good

              3

              Poor

              2

              Terible

              8

              Excellent

              671

              Very Good

              112

              Good

              67

              Poor

              30

              Terible

              61

              Expert's Review generated by AI

              Zoho Social stands out as an intuitive and user-friendly platform for social media management, as highlighted by multiple users over the past year. Customers praise its ease of use, seamless ...Read more

              GoToMyPC has garnered positive reviews from a variety of users within the past year, highlighting its key strengths. Users appreciate the speed, reliability, and user-friendliness of the ...Read more

              ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, ...Read more

              Pros and Cons

              Pros and Cons of Zoho Assist

              • Easy and friendly to use with no complicated operations, suitable for beginners.

              • Provides smooth platform for mail and project management, enhancing user experience.

              • Offers efficient tools for social media monitoring and reporting, aiding in engagement improvement.

              • User-friendly interface with intuitive dashboard providing clear overview of social media activities.

              • Could be intimidating for newcomers due to the richness of features and customizations without proper support.

              • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

              Pros and Cons of GoToMyPC

              • User-friendly interface and easy access from anywhere, enhancing remote work capabilities.

              • Reliable and fast connection, making it convenient for users to access their computers remotely.

              • Secure platform that allows for safe file transfers and remote printing.

              • Suitable for small businesses, offering affordability and ease of use.

              • Limited variety of features might be challenging for some users to navigate without proper guidance.

              • Marketplace lacks a wide range of apps and connectors, potentially limiting advanced functionalities for certain users.

              Pros and Cons of ConnectWise Control

              • Simplifies remote support with a comprehensive toolbox for efficient troubleshooting, file transfer, live chat, and multi-monitor support.

              • Easy to connect to clients with customizable toolbox and multi-monitor feature for enhanced user experience.

              • Intuitive UI with customization options, seamless communication, and efficient machine access.

              • Provides efficient remote access, file transfer, and command execution, enhancing productivity.

              • Potential learning curve for new users due to the extensive range of features available.

              • Limited support options with chat-based or email support, lack of telephone support.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              List of Customers

              Customers

              No Customers information available.

              Duke University

              Duke University

              Park Heights Animal Care Center

              Park Heights Animal Care Center

              No Customers information available.

              Media and Screenshots

              Screenshots

              Microsoft Teams Integration screenshot

              7 Screenshots

              GoToMyPC Demo - GoToMyPC

              5 Screenshots

              screenshots

              12 Screenshots

              Videos

              video-0

              3 Videos

              video-0

              3 Videos

              video-0

              3 Videos

              Alternatives

              Alternatives

              No Alternative products available.

              No Alternative products available.

              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both Zoho Assist and GoToMyPC offer a Free Trial.

              Zoho Assist is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              GoToMyPC is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              Pricing for Zoho Assist Starts at $10/User/Month when Billed Yearly whereas for GoToMyPC Starts at $18 /computer/month.

              Some top alternatives to Zoho Assist includes and undefined.

              Some top alternatives to GoToMyPC includes and undefined.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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