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Zenoti vs Booker vs Phorest Salon Software Comparison

Last updated:

Zenoti

4.0(167 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

With Zenoti cloud-based salon software, you can manage your business better. The system tracks your appointments, inventory and finance. With automated appointment scheduling, inventory control, customer management, and…

Booker

4.1(956 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Booker is the online spa and salon management software for independent practitioners to track and manage appointments, sales, marketing, product inventory, staff, training and service revenue. We believe that Booker will…

Phorest Salon Software

4.6(393 reviews)

Starting at Contact for pricing

  • Medium Business
  • Large Enterprises

Phorest Salon Software is an all-in-one solution used by over 155,000 hair, beauty, and clinic professionals worldwide. Phorest believes in the human touch at the heart of the salon community. Known globally for providin…

Booker leads on user satisfaction with a 4.1-star rating across 956 reviews.

Zenoti vs Booker vs Phorest Salon Software — at a glance

FeatureZenotiBookerPhorest Salon Software
Rating4.0 / 54.1 / 54.6 / 5
Reviews167956393
Starting priceContact for pricingContact for pricingContact for pricing
Free trial No No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessMedium Business, Large Enterprises
CategorySpa and Salon Management SoftwareSpa and Salon Management SoftwareSpa and Salon Management Software
Integrations2+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRGDPRGDPR
Data residencyGlobalUSGlobal

Key differences between Zenoti and Booker

  • User satisfaction: Booker scores higher with a 4.1-star average.
  • Deployment: Zenoti supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Booker supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Zenoti vs Booker vs Phorest Salon Software — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Spa and Salon Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zenoti
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Booker
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Zenoti

Best for

Large Enterprises, Medium Business, Small Business

Booker

Best for small to medium spas needing simple, streamlined appointment and payment management.

Choose if
  • You operate a spa or salon with 1-500 employees seeking easy scheduling and client management.
  • You want a user-friendly system with fast payment processing and real-time updates.
  • You need simple integration into your website with customizable calendar views.
Consider alternatives if
  • Your business requires highly flexible or complex scheduling options beyond basic appointment management.
  • You rely heavily on mobile app stability and full feature reliability during peak hours.

Phorest Salon Software

Best for mid-to-large salons needing integrated marketing and booking tools.

Choose if
  • You operate a hair salon, beauty clinic, or spa with 51+ employees.
  • You want industry-leading marketing features tailored to salon client retention.
  • You need a user-friendly cloud system with strong customer support and training.
Consider alternatives if
  • You require highly customizable reporting and advanced data analytics.
  • You are a small or solo salon seeking a low-cost, simple booking solution.

Zenoti typically suits Large Enterprises and Medium Business. Booker tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

With Zenoti cloud-based salon software, you can manage your business better. The system tracks your appointments, inventory and finance. With automated appointment scheduling, inventory ... Read More about Zenoti

Booker is the online spa and salon management software for independent practitioners to track and manage appointments, sales, marketing, product inventory, staff, training and service ... Read More about Booker

Phorest Salon Software is an all-in-one solution used by over 155,000 hair, beauty, and clinic professionals worldwide. Phorest believes in the human touch at the heart of the salon ... Read More about Phorest Salon Software

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.5/10

9.2/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
51-500 employees501+ employees
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Software Demo

Demo

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How do Zenoti, Booker and Phorest Salon Software Compare on Features?

Total Features

1 Features

14 Features

23 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Zenoti, Booker and Phorest Salon Software on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business

Platforms Supported

  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Available
  • Available
  • Not Available
Get help choosing
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2

✓ Yes

HIPAA

✗ No
✗ No
✗ No

GDPR

✓ Yes
✓ Yes
✓ Yes

Single Sign-On (SSO)

✓ Yes

Multi-Factor Auth (MFA)

✓ Yes

Data Encryption

✓ Yes
✓ Yes
✓ Yes

Audit Logs

✓ Yes

Data Residency

🌐 Global
🇺🇸 US
🌐 Global

Zenoti vs Booker User Reviews & Rating Comparison

User Ratings

Rating Distribution

20

16

6

0

4

57

39

13

6

14

29

11

0

0

0

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Buyer sentiment is positive across 46 reviews, with strong overall satisfaction.

What buyers like

  • Accessible and responsive support team available for assistance.
  • User-friendly interface and easy to learn, with excellent live support.
  • Robust search function and reliable database for client information.

Common complaints

  • Occasional glitches and bugs that need fixing.
  • Some complexity in the interface, requiring time to understand fully.
  • Limited customization options for advanced functionalities.

Buyer sentiment

Users generally appreciate Booker's ease of use and scheduling efficiency but express concerns about mobile reliability and limited scheduling flexibility.

What buyers like

  • Ease of use
  • Appointment scheduling
  • Payment processing

Common complaints

  • Mobile app instability
  • Limited scheduling flexibility

Buyer sentiment

Overall positive sentiment highlights ease of use, strong customer support, and comprehensive salon management features, with some concerns about customization and app intuitiveness.

What buyers like

  • Ease of use
  • Customer support
  • Integrated marketing and booking features

Common complaints

  • Limited customization
  • Time format and appointment detail complexities

Pros and Cons

  • Comprehensive features for large operations

  • Automated scheduling saves time

  • Strong customer management capabilities

  • Complexity may overwhelm new users

  • Higher pricing may not suit smaller businesses

  • Easy integration into websites with customizable options

  • Streamlined appointment scheduling and client management

  • User-friendly payment processing with real-time updates

  • Mobile login issues and occasional app crashes during busy times

  • Glitches and inconsistent reliability in features beyond payments

  • Excellent training and customer support

  • Comprehensive features including online booking, marketing tools, and integrated credit card processing

  • User-friendly cloud-based system with mobile app access

  • Lack of custom report generation

  • Limited customizability in online booking features

Positive Reviews

No reviews available for the product

No reviews available for the product

No reviews available for the product

Integrations

Integration with other apps

No Integration information available.

No Integration information available.

Media and Screenshots

Screenshots

Zenoti Screenshots

4 Screenshots

screenshots

3 Screenshots

Phorest Salon Software

4 Screenshots

Videos

video-0

3 Videos

video-0

1 Videos

video-0

3 Videos

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Related Blogs and Articles for Spa And Salon Management Software

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, Zenoti or Booker?
Booker edges out the other on user ratings (4.1 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Zenoti and Booker offer a free trial?
Neither Zenoti nor Booker currently lists a free trial.
What is the starting price of Zenoti vs Booker?
Zenoti starts at Contact for pricing. Booker starts at Contact for pricing.
What are the top alternatives to Zenoti?
Top alternatives to Zenoti include Book4Time, Treatwell, Salon Ultimate, Shedul, STX Cloud.
What are the top alternatives to Booker?
Top alternatives to Booker include Mangomint, Versum, SalonManagementApp, DaySmart Spa, Invoay.

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