Compare Zendesk Support vs Zuper vs Service Fusion vs Housecall Pro

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zendesk Support (1757) Visit website Visit Website *sponsored	Zuper (26) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More	Zuper is field service management software that replaces paper-based invoicing, communications, receipts and work orders. It gives operational intelligence, access to real-time metrics, and ... Read More
Entry Level Pricing	Starts from $19 , yearly	Not Available
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.2/10	9.3/10
User Ratings	4.3 (7934)	4.9 (38)
	Visit website	Get Quote

Software Demo

Demo		Zuper has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	29 Features	10 Features
Unique Features
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Pricing

Pricing Option
Starting From	$19 , yearly	Not Available
Pricing Plans	Support Team $25 /user/month Get Started Ticketing system Email Contact form and Web Widget Show more + Suite Team $69 /user/month Get Started Support Team; plus AI agents Customer and internal knowledge base Show more + Suite Professional $149 /user/month Get Started Suite Team plus Live and custom analytics Skills-based routing Show more + Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Installed - Windows Mobile - iOS Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Installed - Windows Mobile - iOS Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
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User Reviews

User Ratings	4.3 (based on 7934 reviews)	4.9 (based on 38 reviews)
Rating Distribution	Excellent 1493 Very Good 214 Good 31 Poor 7 Terible 12	Excellent 23 Very Good 2 Good 0 Poor 0 Terible 1
Expert's Review generated by AI	Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more	Zuper has received overwhelmingly positive feedback from users over the past 12 months. One of the standout strengths highlighted by users is the exceptional customer support provided by the ...Read more
Pros and Cons	It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support. By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity. The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless. Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training. While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.	Seamless app integration and streamlined workflow, saving time and effort for users. Efficient field work management with clear task assignment and tracking capabilities. Scalability in dispatching processes, adaptability to various service partners through APIs and Zapier connections. User-friendly interface and mobile application for easy field team management. Lack of clarity on pricing details on the website. Some features may require developer intervention or technical knowledge for effective utilization.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	monday.com 4.5 (14486 reviews) Slack 4.5 (35011 reviews) Vanta	Quickbooks 4.4 (27182 reviews) Microsoft Teams 4.3 (32097 reviews) Salesforce 4.3 (31400 reviews)

Customers

Customers	Uber Siemens Shopify	Vodafone Denso IKEA

Media and Screenshots

Screenshots	5 Screenshots	11 Screenshots
Videos	2 Videos	No videos available.

Alternatives

Alternatives	Zoho Desk 4.4 Tidio Helpdesk Deskero 4.3	Service Fusion 4.2 Housecall Pro 4.4 Smart Service 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zendesk Support and Zuper offer a Free Trial.

Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

Zuper is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Zendesk Support begins at $19/user/month when yearly, while pricing details for Zuper are unavailable.

Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

Some top alternatives to Zuper includes Service Fusion, Housecall Pro, Smart Service, FieldEZ, Fieldd, Oracle Field Service Cloud, Salesforce Field Service, ServiceWorks, Odoo Field Service, SAP Field Service Management, Easy Field Services and Service CRM.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zendesk Support vs Zuper vs Service Fusion vs Housecall Pro

Zendesk Support

Zuper

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure