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Compare Zendesk Support vs Supervity

Overview

Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Supervity AI offers generative AI agents that go beyond simple conversation, delivering real-time, actionable support within enterprise applications and collaboration platforms. By ... Read More

Entry Level Pricing
  • Starts from $19 , yearly
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

9.2/10

Not Available

User Ratings
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Software Demo

Demo

Features

Total Features

29 Features

19 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19 , yearly
          • Not Available
          Pricing Plans
          • Support Team

            $25

            /user/month

            • Ticketing system

            • Email

            • Contact form and Web Widget

            Show more +

          • Suite Team

            $69

            /user/month

            • Support Team; plus

            • AI agents

            • Customer and internal knowledge base

            Show more +

          • Suite Professional

            $149

            /user/month

            • Suite Team plus

            • Live and custom analytics

            • Skills-based routing

            Show more +

          • Browse all pricing plans
          • Not Available

          Other Details

          Organization Types supported
              Platforms Supported
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Available
              • Not Available
              Get Quote

              User Reviews

              User Ratings

              No reviews available for the product

              Rating Distribution

              Excellent

              1493

              Very Good

              214

              Good

              31

              Poor

              7

              Terible

              12

              No reviews available for the product

              Expert's Review generated by AI

              Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more

              Supervity AI offers a powerful generative AI solution that enhances productivity by providing real-time, actionable support directly within enterprise applications. With its seamless integration ...Read more

              Pros and Cons
              • It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.

              • By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.

              • The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.

              • Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.

              • While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.

              • The platform’s ability to provide in-app support directly within existing apps helps businesses streamline their processes, reducing bottlenecks and improving overall team performance.

              • By automating routine tasks, Supervity AI frees up employees to focus on higher-value work, boosting overall operational efficiency and improving workflow management.

              • Supervity AI uses advanced techniques to efficiently organize and retrieve information from knowledge management systems, ensuring employees have quick access to critical data when they need it most.

              • The platform integrates effortlessly with existing enterprise applications and collaboration tools, allowing businesses to use their current systems without disruption while adding powerful AI-driven functionality.

              • Businesses may find the platform costly, especially if they are only seeking basic automation or support functionality, making it a better fit for larger enterprises with more complex needs.

              • Smaller organizations with simpler needs might find Supervity AI’s advanced features overly complex, leading to underutilization of its capabilities.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              Customers

              Customers
              Uber

              Uber

              Siemens

              Siemens

              Shopify

              Shopify

              IBM

              IBM

              KPMG

              KPMG

              Daikin

              Daikin

              Media and Screenshots

              Screenshots
              Zendesk

              5 Screenshots

              Supervity

              4 Screenshots

              Videos
              video-0

              2 Videos

              video-0

              1 Videos

              Alternatives

              Alternatives

              No Alternative products available.

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Zendesk Support offers Free Trial, but Supervity does not.

              Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

              Supervity is designed for Large Enterprises, Medium Business and Small Business.

              The starting price of Zendesk Support begins at $19/user/month when yearly, while pricing details for Supervity are unavailable.

              Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

              Some top alternatives to Supervity includes and undefined.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].