Which is better, Zendesk Sunshine or Qualified?

Qualified edges out Zendesk Sunshine based on user ratings across 43 reviews. That said, the best pick depends on your workflow — Zendesk Sunshine may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Zendesk Sunshine and Qualified?

Key differences between Zendesk Sunshine and Qualified include pricing (Zendesk Sunshine starts at $19 vs Qualified at undisclosed). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Zendesk Sunshine and Qualified offer a Free trial?

Yes, both Zendesk Sunshine and Qualified offer a Free Trial.

Who are the typical users of Zendesk Sunshine?

Zendesk Sunshine is designed for Individuals, Large Enterprises, Medium Business, Small Business.

Who are the typical users of Qualified?

Qualified is designed for Individuals, Large Enterprises, Medium Business, Small Business.

What is the starting price of Zendesk Sunshine and Qualified?

The starting price of Zendesk Sunshine is $19/User/Month. Pricing for Qualified is unavailable.

What are the best alternatives to Zendesk Sunshine?

Some top alternatives to Zendesk Sunshine include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

What are the best alternatives to Qualified?

Some top alternatives to Qualified include CodeScan, AnalyticsVerse, eSkill, Codejudge, CoderPad.

Zendesk Sunshine vs Qualified Comparison

Last updated: May 18, 2026

Zendesk Sunshine

4.2(22 reviews)

Starting at $19 /User/Month

Free Trial
Individuals
Large Enterprises

Zendesk Sunshine features a sleek, modern design and is built for Zendesk's secure multi-tenant architecture. It offers new homepage layouts and an easy-to-use Customization tool for your sales teams. And, with the abili…

View Pricing Read Reviews

Qualified

4.6(43 reviews)

Starting at Contact for pricing

Free Trial
Individuals
Large Enterprises

Qualified leverages the current website of companies to identify leads and get the best return on investment. This comprehensive developer assessment helps start meaningful sales conversation, convert outbound and digita…

View Pricing Read Reviews

Qualified leads on user satisfaction with a 4.6-star rating across 43 reviews.

Zendesk Sunshine vs Qualified — at a glance

Feature	Zendesk Sunshine	Qualified
Rating	4.2 / 5	4.6 / 5
Reviews	22	43
Starting price	$19 /User/Month	Contact for pricing
Free trial	Yes	Yes
Free version	No	No
Best for	Individuals, Large Enterprises, Medium Business	Individuals, Large Enterprises, Medium Business
Category	CRM Software	Assessment Software
Platforms	SaaS/Web/Cloud	SaaS/Web/Cloud
API	Available	Available
Support modes	24/7 (Live rep), Online	Online
Certifications	SOC 2	—
Data residency	Global	US

Key differences between Zendesk Sunshine and Qualified

Pricing: Zendesk Sunshine starts at $19 /User/Month. Qualified pricing is not publicly listed.
User satisfaction: Qualified scores higher with a 4.6-star average.
Deployment: Zendesk Sunshine supports SaaS/Web/Cloud; Qualified supports SaaS/Web/Cloud.

Zendesk Sunshine vs Qualified — find the better fit before you commit.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Zendesk Sunshine (53) Talk to an expert Talk to an expert	Qualified (25) Talk to an expert Talk to an expert

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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Zendesk Sunshine

Best for

Individuals, Large Enterprises, Medium Business

Qualified

Best for B2B sales teams leveraging website data to accelerate lead conversion.

Choose if

You want to identify high-quality leads using real-time company website data.
Your sales process benefits from integrating outbound and digital advertising insights.
You need to speed up your sales pipeline by focusing on buying intent signals.

Consider alternatives if

Your company lacks a strong web presence or significant website traffic.
You require a standalone developer assessment tool without sales or marketing integration.

Zendesk Sunshine typically suits Individuals and Large Enterprises. Qualified tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Zendesk Sunshine features a sleek, modern design and is built for Zendesk's secure multi-tenant architecture. It offers new homepage layouts and an easy-to-use Customization tool for your ... Read More about Zendesk Sunshine	Qualified leverages the current website of companies to identify leads and get the best return on investment. This comprehensive developer assessment helps start meaningful sales ... Read More about Qualified
Entry Level Pricing	Starts from $19	Not Available
Free Trial Availability	Free Trial available	Get Free Trial
SpotScore What's this? ↗	7.9/10	Not Available
User Ratings Based on verified Spotsaas reviews	4.2 (22)	4.6 (43)
Best Company Size	—	51-500 employees500+ employees
	Get pricing help	Get pricing help

Software Demo

Demo

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How do Zendesk Sunshine and Qualified Compare on Features?

Total Features	4 Features	7 Features
Unique Features	No unique features	No unique features
	Get Quote	Get Quote

Compare Zendesk Sunshine and Qualified on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$19	Not Available
Pricing Plans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Medium Business Small Business Large Enterprises Individuals	Freelancers Medium Business Small Business Large Enterprises Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get help choosing	Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	—
HIPAA	✗ No	—
Data Residency	🌐 Global	🇺🇸 US

Zendesk Sunshine User Reviews & Rating Comparison

User Ratings	4.2 (based on 22 reviews)	4.6 (based on 43 reviews)
Rating Distribution	30 13 9 0 1	21 4 0 0 0
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is positive across 53 reviews, with strong overall satisfaction. What buyers like Interface requires little to no training for basic usage. Consolidates customer tickets, chats, and emails in one system. Open APIs allow integrations and customizations for tailored customer experiences. Common complaints Advanced features and configuration can be daunting for new users without training. Transaction-related data handling is limited and needs improvement. Integration setups can be expensive, raising overall adoption costs for some workflows.	Buyer sentiment Buyers generally appreciate Qualified for its ability to identify leads from website data and accelerate sales pipelines, though some express concerns about pricing transparency and feature clarity. What buyers like Lead identification accuracy Sales pipeline acceleration Integration with digital advertising Common complaints Pricing transparency Limited feature documentation
Pros and Cons	User-friendly customization tools streamline setup. Robust self-service options enhance customer satisfaction. Secure architecture ensures data protection. May require training for effective use. Pricing can escalate with added features.	Leverages company website to identify high-quality leads Helps accelerate sales pipeline by focusing on buying intent Integrates outbound and digital advertising data for lead conversion Pricing is not publicly available, requiring sales contact Limited information on specific assessment features
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	MCM ASG Technologies MakeSpace	GE Apple Zoom

Media and Screenshots

Screenshots	2 Screenshots	No screenshots available.
Videos	3 Videos	3 Videos

Top Alternatives to Zendesk Sunshine and Qualified in 2026

Alternatives	Bigin by Zoho CRM 4.57 ClickUp 4.4 Zoho CRM 4.07	CodeScan 4.6 AnalyticsVerse eSkill

Frequently asked questions

Which is better, Zendesk Sunshine or Qualified?: Qualified edges out the other on user ratings (4.6 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Zendesk Sunshine and Qualified offer a free trial?: Yes, both Zendesk Sunshine and Qualified offer a free trial.
What is the starting price of Zendesk Sunshine vs Qualified?: Zendesk Sunshine starts at $19 /User/Month. Qualified starts at Contact for pricing.
What are the top alternatives to Zendesk Sunshine?: Top alternatives to Zendesk Sunshine include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
What are the top alternatives to Qualified?: Top alternatives to Qualified include CodeScan, AnalyticsVerse, eSkill, Codejudge, CoderPad.

Zendesk Sunshine vs Qualified Comparison

Zendesk Sunshine

Qualified

Zendesk Sunshine vs Qualified — at a glance

Key differences between Zendesk Sunshine and Qualified

Zendesk Sunshine vs Qualified — find the better fit before you commit.

Zendesk Sunshine

Qualified

Download this Zendesk Sunshine vs Qualified comparison

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

SpotScore

User Ratings

Best Company Size

Software Demo

Demo

Get shortlist help from a software advisor

How big is your team?

How do Zendesk Sunshine and Qualified Compare on Features?

Compare Zendesk Sunshine and Qualified on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Zendesk Sunshine User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to Zendesk Sunshine and Qualified in 2026

Related Blogs and Articles for Assessment Software

Frequently asked questions