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Zendesk Sell vs UpViral Comparison

Last updated:

Zendesk Sell

4.6(146 reviews)

Starting at $19 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zendesk Sell is the complete solution for selling online or in-person with any channel, product and pricing model. You can create offers, customize and personalize them, automate pricing based on specific triggers, set u…

UpViral

3.7(5 reviews)

Starting at $1 Full Access

  • Large Enterprises
  • Medium Business

UpViral is a comprehensive referral system that enables marketers, small, and medium companies to generate traffic and increase their subscribers. With UpViral, users can create engaging sweepstake campaigns by combining…

Zendesk Sell leads on user satisfaction with a 4.6-star rating across 146 reviews.

Zendesk Sell vs UpViral — at a glance

FeatureZendesk SellUpViral
Rating4.6 / 53.7 / 5
Reviews1465
Starting price$19 /User/Month$1 Full Access
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareCustomer Advocacy Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001GDPR
Data residencyGlobalGlobal

Key differences between Zendesk Sell and UpViral

  • Pricing: Zendesk Sell starts at $19 /User/Month, while UpViral starts at $1 Full Access.
  • Free trial: Zendesk Sell offers a free trial; UpViral does not.
  • User satisfaction: Zendesk Sell scores higher with a 4.6-star average.
  • Deployment: Zendesk Sell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; UpViral supports SaaS/Web/Cloud.

Zendesk Sell vs UpViral — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zendesk Sell - CRM Software
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UpViral - Customer Advocacy Software
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Zendesk Sell vs UpViral: Biggest differences

Start here before you go deeper into features.

Zendesk Sell

Best for SMB sales teams needing easy, integrated CRM with automation.

Choose if
  • You want a simple, user-friendly CRM with minimal learning curve.
  • You need seamless integration with Zendesk Support and popular tools like G-Suite and Mailchimp.
  • You require robust automation to reduce manual sales tasks and streamline workflows.
Consider alternatives if
  • Your enterprise demands highly customizable workflows and advanced reporting.
  • You rely heavily on advanced bulk email or phone system integrations without third-party tools.

UpViral

Best for

Large Enterprises, Medium Business, Small Business

Zendesk Sell typically suits Large Enterprises and Medium Business. UpViral tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Zendesk Sell is the complete solution for selling online or in-person with any channel, product and pricing model. You can create offers, customize and personalize them, automate pricing ... Read More about Zendesk Sell

UpViral is a comprehensive referral system that enables marketers, small, and medium companies to generate traffic and increase their subscribers. With UpViral, users can create engaging ... Read More about UpViral

Entry Level Pricing

  • Starts from $19 , yearly
  • Starts from $1

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.1/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.58

(146)

3.7

(5)

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

UpViral has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Zendesk Sell and UpViral Compare on Features?

Total Features

29 Features

6 Features

Unique Features

No unique features

No unique features

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Compare Zendesk Sell and UpViral on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $19 , yearly
      • $1

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Zendesk Sell pricing
      UpViral pricing

      Zendesk Sell vs UpViral: Other Details

      Organization Types supported

      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Zendesk Sell vs UpViral Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Zendesk Sell User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      117

      25

      7

      0

      1

      3

      1

      0

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise Zendesk Sell for its ease of use and integration capabilities but note limitations in customization and occasional performance issues.

      What buyers like

      • Ease of use
      • Integration with other tools
      • Automation features

      Common complaints

      • Limited customization
      • Performance reliability

      Buyer sentiment

      Buyer sentiment is mixed to positive across 5 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Engaging sweepstake campaigns
      • Customizable templates
      • Gamification features

      Common complaints

      • Limited advanced analytics
      • May require marketing knowledge
      • Not suitable for large enterprises

      Pros and Cons

      • Intuitive and user-friendly interface with minimal learning curve

      • Seamless integration with Zendesk Support, G-Suite, Mailchimp, and PandaDoc

      • Robust automation features that reduce manual tasks

      • Limited customization options for reports and workflows

      • Performance issues such as occasional slowness and audio drops

      • User-friendly interface for campaign creation

      • Effective in increasing subscriber engagement

      • Offers gamification to motivate users

      • May not scale well for larger businesses

      • Requires some marketing expertise to maximize benefits

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Zendesk Sell or UpViral? Tell buyers what actually differs.

      Zendesk Sell and UpViral Customers

      Customers

      Intermind

      Intermind

      Stapples

      Stapples

      Freshly

      Freshly

      Click Funnels

      Click Funnels

      legion beats

      legion beats

      Bunkie Life

      Bunkie Life

      Media and Screenshots

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to Zendesk Sell and UpViral in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zendesk Sell or UpViral?
      Zendesk Sell edges out the other on user ratings (4.6 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Zendesk Sell and UpViral offer a free trial?
      Zendesk Sell offers a free trial. UpViral does not.
      What is the starting price of Zendesk Sell vs UpViral?
      Zendesk Sell starts at $19 /User/Month. UpViral starts at $1 Full Access.
      What are the top alternatives to Zendesk Sell?
      Top alternatives to Zendesk Sell include Bigin by Zoho CRM, Creatio CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM.
      What are the top alternatives to UpViral?
      Top alternatives to UpViral include advos, ReferralCandy, Tapfiliate, TrueSaaS, GrowSurf.