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Zendesk Sell vs eZnet CRM vs Bigin by Zoho CRM Comparison

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Zendesk Sell

4.5(475 reviews)

Starting at $19 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zendesk Sell is the complete solution for selling online or in-person with any channel, product and pricing model. You can create offers, customize and personalize them, automate pricing based on specific triggers, set u…

eZnet CRM

4.0(1 reviews)

Starting at $10 /User/Month

  • Free Trial
  • Individuals
  • Large Enterprises

eZnet CRM Software has all the functionality of a large, enterprise level CRM software, but it is specifically designed for the small business. It is easy to use, and extremely affordable and flexible. eZnet CRM is a sca…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Zendesk Sell leads on user satisfaction with a 4.5-star rating across 475 reviews.

Zendesk Sell vs eZnet CRM vs Bigin by Zoho CRM — at a glance

FeatureZendesk SelleZnet CRMBigin by Zoho CRM
Rating4.5 / 54.0 / 54.6 / 5
Reviews4751294
Starting price$19 /User/Month$10 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - AndroidSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobalGlobal

Key differences between Zendesk Sell and eZnet CRM

  • Pricing: Zendesk Sell starts at $19 /User/Month, while eZnet CRM starts at $10 /User/Month.
  • Target audience: Zendesk Sell is built for Large Enterprises and Medium Business, while eZnet CRM targets Individuals and Large Enterprises.
  • User satisfaction: Zendesk Sell scores higher with a 4.5-star average.
  • Deployment: Zendesk Sell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; eZnet CRM supports SaaS/Web/Cloud, Mobile - Android.

Compare Zendesk Sell vs eZnet CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zendesk Sell - CRM Software
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eZnet CRM - CRM Software
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Biggest differences

Start here before you go deeper into features.

Zendesk Sell

Best for SMB sales teams needing easy, integrated CRM with automation.

Choose if
  • You want a simple, user-friendly CRM with minimal learning curve.
  • You need seamless integration with Zendesk Support and popular tools like G-Suite and Mailchimp.
  • You require robust automation to reduce manual sales tasks and streamline workflows.
Consider alternatives if
  • Your enterprise demands highly customizable workflows and advanced reporting.
  • You rely heavily on advanced bulk email or phone system integrations without third-party tools.

eZnet CRM

Best for

Individuals, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Zendesk Sell typically suits Large Enterprises and Medium Business. eZnet CRM tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Zendesk Sell is the complete solution for selling online or in-person with any channel, product and pricing model. You can create offers, customize and personalize them, automate pricing ... Read More about Zendesk Sell

eZnet CRM Software has all the functionality of a large, enterprise level CRM software, but it is specifically designed for the small business. It is easy to use, and extremely affordable ... Read More about eZnet CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $19 , yearly
  • Starts from $10
  • Starts from $7 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

9.1/10

8.3/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.57

(294)

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

eZnet CRM has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Zendesk Sell, eZnet CRM and Bigin by Zoho CRM Compare on Features?

Total Features

29 Features

9 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Zendesk Sell, eZnet CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $19 , yearly
        • $10
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Zendesk Sell pricing
        eZnet CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✓ Yes
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        Zendesk Sell vs eZnet CRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        117

        25

        7

        0

        1

        0

        5

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally praise Zendesk Sell for its ease of use and integration capabilities but note limitations in customization and occasional performance issues.

        What buyers like

        • Ease of use
        • Integration with other tools
        • Automation features

        Common complaints

        • Limited customization
        • Performance reliability

        Buyer sentiment

        Buyer sentiment is positive across 5 reviews, with strong overall satisfaction.

        What buyers like

        • Affordable pricing
        • User-friendly design
        • Scalable for small businesses

        Common complaints

        • Limited advanced features
        • Not suitable for large enterprises
        • Customization options may be basic

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Intuitive and user-friendly interface with minimal learning curve

        • Seamless integration with Zendesk Support, G-Suite, Mailchimp, and PandaDoc

        • Robust automation features that reduce manual tasks

        • Limited customization options for reports and workflows

        • Performance issues such as occasional slowness and audio drops

        • Affordable pricing makes it accessible for startups.

        • Easy to use, reducing training time.

        • Scalable to grow with the business.

        • Limited features for larger teams.

        • Customization may not meet all needs.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Zendesk Sell, eZnet CRM, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        Intermind

        Intermind

        Stapples

        Stapples

        Freshly

        Freshly

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        Add Lead

        6 Screenshots

        Videos

        video-0

        2 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Zendesk Sell or eZnet CRM?
        Zendesk Sell edges out the other on user ratings (4.5 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Zendesk Sell and eZnet CRM offer a free trial?
        Yes, both Zendesk Sell and eZnet CRM offer a free trial.
        What is the starting price of Zendesk Sell vs eZnet CRM?
        Zendesk Sell starts at $19 /User/Month. eZnet CRM starts at $10 /User/Month.
        What are the top alternatives to Zendesk Sell?
        Top alternatives to Zendesk Sell include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Salesforce.
        What are the top alternatives to eZnet CRM?
        Top alternatives to eZnet CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.