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Zendesk Explore vs SAP BusinessObjects BI Comparison

Last updated:

Zendesk Explore

3.6(26 reviews)

Starting at $49 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zendesk Explore is a no-code business intelligence software platform that powers data-driven decision making and provides actionable insights to improve the quality of service business or organization provides. Explore c…

SAP BusinessObjects BI

4.0(1,203 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Business Intelligence Software helps simplify business decision-making and analytics. Both BusinessObjects BI and Crystal Reports are the market leaders in business intelligence software bringing information from all ent…

SAP BusinessObjects BI leads on user satisfaction with a 4.0-star rating across 1,203 reviews.

Zendesk Explore vs SAP BusinessObjects BI — at a glance

FeatureZendesk ExploreSAP BusinessObjects BI
Rating3.6 / 54.0 / 5
Reviews261,203
Starting price$49 /User/MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Intelligence SoftwareBusiness Intelligence Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsGDPR
Data residencyGlobalGlobal

Key differences between Zendesk Explore and SAP BusinessObjects BI

  • Pricing: Zendesk Explore starts at $49 /User/Month. SAP BusinessObjects BI pricing is not publicly listed.
  • Free trial: Zendesk Explore offers a free trial; SAP BusinessObjects BI does not.
  • User satisfaction: SAP BusinessObjects BI scores higher with a 4.0-star average.
  • Deployment: Zendesk Explore supports SaaS/Web/Cloud; SAP BusinessObjects BI supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows.

Zendesk Explore vs SAP BusinessObjects BI — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Intelligence Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zendesk Explore - Business Intelligence Software
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Biggest differences

Start here before you go deeper into features.

Zendesk Explore

Best for

Large Enterprises, Medium Business, Small Business

SAP BusinessObjects BI

Best for enterprises needing customizable, powerful BI with complex reporting needs.

Choose if
  • You require advanced, customizable reporting and dashboard capabilities.
  • Your team includes business or data analysts comfortable with a flexible, configurable platform.
  • You need efficient data extraction and real-time analysis without SQL expertise.
Consider alternatives if
  • You are a small business without dedicated BI resources or technical support.
  • You need a quick, simple setup with minimal training and low complexity.

Zendesk Explore typically suits Large Enterprises and Medium Business. SAP BusinessObjects BI tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Zendesk Explore is a no-code business intelligence software platform that powers data-driven decision making and provides actionable insights to improve the quality of service business or ... Read More about Zendesk Explore

Business Intelligence Software helps simplify business decision-making and analytics. Both BusinessObjects BI and Crystal Reports are the market leaders in business intelligence software ... Read More about SAP BusinessObjects BI

Entry Level Pricing

  • Starts from $49
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

8.3/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

3.6

(26)

Best Company Size

51-500 employees500+ employees
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Software Demo

Demo

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How do Zendesk Explore and SAP BusinessObjects BI Compare on Features?

Total Features

8 Features

10 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Zendesk Explore and SAP BusinessObjects BI on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $49
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Zendesk Explore pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Medium Business
      • Freelancers
      • Large Enterprises
      • Small Business
      • Individuals
      • Medium Business
      • Freelancers
      • Large Enterprises
      • Small Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Zendesk Explore User Reviews & Rating Comparison

      User Ratings

      3.6

      (based on 26 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      58

      75

      18

      6

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 26 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • No-code platform
      • Actionable insights
      • Data visualization

      Common complaints

      • Limited customization
      • May require training
      • Dependent on data quality

      Buyer sentiment

      Overall positive sentiment highlights powerful reporting and customization, tempered by a steep learning curve and occasional performance problems.

      What buyers like

      • Ease of use without SQL knowledge
      • Efficient data extraction
      • Customizable reporting

      Common complaints

      • Steep learning curve
      • Performance issues

      Pros and Cons

      • User-friendly interface simplifies data analysis.

      • Offers actionable insights for service improvement.

      • No-code solution makes it accessible to non-technical users.

      • Customization options may be limited for advanced users.

      • Training may be necessary for effective use.

      • User-friendly platform usable without SQL knowledge

      • Efficient data extraction and real-time analysis capabilities

      • Customizable reporting tools that enhance productivity

      • Steep learning curve requiring time and dedication

      • Complex features and overwhelming options for new users

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Vodafone

      Vodafone

      Penn Foster

      Penn Foster

      Mercy

      Mercy

      Media and Screenshots

      Screenshots

      Zendesk Explore : Dashboard screenshot

      2 Screenshots

      launch Quick Sizer Tool

      4 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      2 Videos

      Top Alternatives to Zendesk Explore and SAP BusinessObjects BI in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zendesk Explore or SAP BusinessObjects BI?
      SAP BusinessObjects BI edges out the other on user ratings (4.0 vs 3.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Zendesk Explore and SAP BusinessObjects BI offer a free trial?
      Zendesk Explore offers a free trial. SAP BusinessObjects BI does not.
      What is the starting price of Zendesk Explore vs SAP BusinessObjects BI?
      Zendesk Explore starts at $49 /User/Month. SAP BusinessObjects BI starts at Contact for pricing.
      What are the top alternatives to Zendesk Explore?
      Top alternatives to Zendesk Explore include Evidence, Databox, ManageEngine Analytics Plus, Metric.ai, Dundas BI.
      What are the top alternatives to SAP BusinessObjects BI?
      Top alternatives to SAP BusinessObjects BI include SAP Lumira, Entrinsik Informer, Tableau, SplashBI, Microsoft Power BI.

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