Zendesk Chat vs ChatBot vs Octane AI - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zendesk Chat Get Quote Get Quote	ChatBot (23) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in ... Read More	Introducing ChatBot, the ultimate solution for automating your website's customer service. With just 10 minutes of setup, this powerful tool can handle 80% of customer inquiries, freeing ... Read More
Entry Level Pricing	Starts from $19 , Billed Yearly	Starts from $42 , Billed Yearly
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	9.0/10	Not Available
User Ratings		4.5 (23)
	Get Quote	Get Quote

Software Demo

Demo

How do Zendesk Chat, ChatBot and Octane AI Compare on Features?

Total Features	9 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

What Do Zendesk Chat, ChatBot and Octane AI Cost?

Pricing Option
Starting From	$19 , Billed Yearly	$42 , Billed Yearly
Pricing Plans	Sell Team Get Started Email integration Up to 3 paid users 1 custom sales pipeline Show more + Sell professional Get Started Email integration Unlimited paid users 1 custom sales pipeline Show more + Sell Enterprise Get Started Email integration Unlimited paid users 2 sales pipelines Show more + Browse all pricing plans	Starter Get Started $42/mo billed annually $50 month-to-month 1 active chatbot Show more + Team Get Started $126/mo billed annually $149 month-to-month 5 active chatbots Show more + Business Get Started $424/mo billed annually $499 month-to-month Unlimited active chatbots Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Freelancers Small Business Large Enterprises Individuals	Medium Business Freelancers Small Business Large Enterprises Individuals
Platforms Supported	Mobile - Android Browser Based (Cloud) Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Mobile - Android Browser Based (Cloud) Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

Zendesk Chat vs ChatBot User Reviews & Rating Comparison

User Ratings	No reviews available for the product	4.5 (based on 23 reviews)
Rating Distribution	No reviews available for the product	Excellent 20 Very Good 1 Good 1 Poor 0 Terible 1
Expert's Review generated by AI	Zendesk Chat is a total game-changer for businesses, providing a convenient way to engage with customers in real-time. Users appreciate features like chat allocation, profile picture ...Read more	No Expert ai Review available for the product
Pros and Cons	Pros and Cons of Zendesk Chat Integrates well with other Zendesk products for seamless customer support management. Easy to use interface, allowing for efficient communication and chat management. Real-time connection and communication with customers, facilitating prompt issue resolution. Provides a range of useful features like chat hours, notifications, triggers, and automations. Some challenges with integration, especially when accessing CRM software behind firewalls. Lack of advanced capabilities like screen sharing for both agents and customers.	Pros and Cons of ChatBot
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
		Read reviews

Media and Screenshots

Screenshots	5 Screenshots	4 Screenshots
Videos	4 Videos	1 Videos

Alternatives

Alternatives	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4	Octane AI ChatMyBot Automat 4.6

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zendesk Chat and ChatBot offer a Free Trial.

Zendesk Chat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

ChatBot is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Zendesk Chat Starts at $19/User/Month when Billed Yearly whereas for ChatBot Starts at $42/Month when Billed Yearly.

Some top alternatives to Zendesk Chat includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, Intercom, Comm100 Live Chat, Smartchat, raychat, Freshchat, RingCentral Engage Digital and Let's Connect.

Some top alternatives to ChatBot includes Octane AI, ChatMyBot, Automat, Conversational AI Bot, Botsify, Userbot and ChatAndBot.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Zendesk Chat vs ChatBot vs Octane AI - Which Tool Fits Your Business?

Zendesk Chat

ChatBot

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do Zendesk Chat, ChatBot and Octane AI Compare on Features?

Total Features

Unique Features

What Do Zendesk Chat, ChatBot and Octane AI Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Zendesk Chat vs ChatBot User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of Zendesk Chat

Pros and Cons of ChatBot

Positive Reviews

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure