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Yotpo vs Reputation.com Comparison

Last updated:

Yotpo

3.9(750 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Yotpo is a powerful feedback and rating solution that enables businesses of all sizes to gain valuable customer insights and drive revenue at the same time. The platform's AI-driven tools help brands collect customer rev…

Reputation.com

4.4(1,073 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Reputation.com is a online reputation management software and services. This software helps companies and individuals clean up reputations they don't like - or that have been damaged due to identity theft or some other a…

Reputation.com leads on user satisfaction with a 4.4-star rating across 1,073 reviews.

Yotpo vs Reputation.com — at a glance

FeatureYotpoReputation.com
Rating3.9 / 54.4 / 5
Reviews7501,073
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryReputation Management SoftwareReputation Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2, GDPR
Data residencyUSGlobal

Key differences between Yotpo and Reputation.com

  • User satisfaction: Reputation.com scores higher with a 4.4-star average.
  • Deployment: Yotpo supports SaaS/Web/Cloud; Reputation.com supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Yotpo vs Reputation.com — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Reputation Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Yotpo - Reputation Management Software
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Reputation.com - Reputation Management Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Yotpo

Best for e-commerce brands needing AI-driven customer feedback and loyalty insights.

Choose if
  • You want robust analytics to highlight customer reviews and product features effectively.
  • Your team needs seamless third-party integrations to enhance feedback management workflows.
  • You value AI-powered tools that collect, moderate, and personalize user-generated content.
Consider alternatives if
  • You require extensive custom integrations beyond Yotpo’s existing marketplace offerings.
  • Your team prefers a simpler, less feature-rich platform with minimal complexity.

Reputation.com

Best for large enterprises needing robust reputation recovery and detailed reporting.

Choose if
  • You are a large enterprise or government agency managing complex brand reputations.
  • Your team requires comprehensive reporting tools to monitor and improve public perception.
  • You need a platform with strong support for reputation recovery in sensitive sectors like law firms.
Consider alternatives if
  • You are a small business with limited budget or need for simpler tools.
  • You require extensive third-party app integrations and a broad marketplace ecosystem.

Yotpo: Best for e-commerce brands needing AI-driven customer feedback and loyalty insights. Reputation.com: Best for large enterprises needing robust reputation recovery and detailed reporting.

Description

Yotpo is a powerful feedback and rating solution that enables businesses of all sizes to gain valuable customer insights and drive revenue at the same time. The platform's AI-driven tools ... Read More about Yotpo

Reputation.com is a online reputation management software and services. This software helps companies and individuals clean up reputations they don't like - or that have been damaged due to ... Read More about Reputation.com

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.1/10

9.2/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Medium businessLarge enterprises
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Software Demo

Demo

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How do Yotpo and Reputation.com Compare on Features?

Total Features

7 Features

6 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Yotpo and Reputation.com on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Yotpo pricing
      Reputation.com pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Yotpo User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      297

      14

      10

      3

      12

      334

      114

      20

      3

      18

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall, users appreciate Yotpo's powerful analytics, integration capabilities, and loyalty features, though some find the platform complex and limited in marketplace extensions.

      What buyers like

      • Analytics effectiveness
      • Customer support quality
      • Integration capabilities

      Common complaints

      • Complexity of features
      • Limited marketplace apps

      Buyer sentiment

      Users generally praise Reputation.com for its ease of use, effective review management, and strong customer support, while noting complexity and limited integrations as drawbacks.

      What buyers like

      • Ease of use
      • Customer support
      • Detailed reporting

      Common complaints

      • Complexity for new users
      • Limited app marketplace

      Pros and Cons

      • Robust analytics that effectively showcase customer reviews and highlight popular features

      • Dedicated and helpful support team facilitating successful implementation

      • Seamless third-party integrations enhancing platform functionality

      • Feature richness and customization options can be overwhelming without proper guidance

      • Limited selection of additional apps and connectors in the marketplace

      • Streamlines review management to reduce daily upkeep time

      • User-friendly platform with responsive customer support

      • Provides detailed metrics and reports for reputation monitoring

      • Complex customizations can overwhelm new users without support

      • Limited Marketplace app selection restricts advanced functionality

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      GoPro

      GoPro

      esurance

      esurance

      Steve Maden

      Steve Maden

      No Customers information available.

      Media and Screenshots

      Screenshots

      Yotpo screenshot

      1 Screenshots

      Reputation.com Demo - Reputation.com

      2 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      3 Videos

      Top Alternatives to Yotpo and Reputation.com in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Yotpo or Reputation.com?
      Reputation.com edges out the other on user ratings (4.4 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Yotpo and Reputation.com offer a free trial?
      Neither Yotpo nor Reputation.com currently lists a free trial.
      What is the starting price of Yotpo vs Reputation.com?
      Yotpo starts at Contact for pricing. Reputation.com starts at Contact for pricing.
      What are the top alternatives to Yotpo?
      Top alternatives to Yotpo include ReviewBuzz, ReviewInc, Reputation.com, Trustpilot, Review Showcase.
      What are the top alternatives to Reputation.com?
      Top alternatives to Reputation.com include Cloud90, ReviewBuzz, Reputation Desk, Critique, ChatMeter.

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