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Yodel vs Grasshopper Comparison

Last updated:

Yodel

4.2(21 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Yodel Communications allows to host fully hosted PBX. Choose from the best internet voice services possible and never worry about enduring weeks of setup and configuration. This is great for both private and small busine…

Grasshopper

3.4(234 reviews)

Starting at Contact for pricing

  • Small Business

the Grasshopper device provides ultra-low cost calling and advanced functionality. It features a small clamshell design with custom lights that let user know when they have received a voicemail message, and allow to play…

Yodel leads on user satisfaction with a 4.2-star rating across 21 reviews.

SpotSaaS Analysis

YodelGrasshopper

The core difference between Yodel and Grasshopper lies in Yodel's focus on scalable hosted PBX solutions for businesses needing advanced voice features, while Grasshopper emphasizes cost-effective, simple phone communication for small businesses. Ideal buyers for Yodel are small to medium-sized businesses seeking a hassle-free setup, whereas Grasshopper is perfect for small businesses looking for basic phone communication with personal number separation.

- Best for small to medium businesses - Offers scalable hosted PBX solutions - Quick, no-hassle setup - High-quality voice features - Reliable communication - Suitable for 1-500 employees

- Best for small businesses - Provides cost-effective phone solutions - Allows separate work and personal numbers - Reliable call forwarding - Voicemail transcription features - Suitable for 1-200 employees

Yodel vs Grasshopper — at a glance

FeatureYodelGrasshopper
Rating4.2 / 53.4 / 5
Reviews21234
Starting price$25 /User/MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryVoIP ProvidersVoIP Providers
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android
API
Support modesOnline24/7 (Live rep), Online
Data residencyUS

Key differences between Yodel and Grasshopper

  • Pricing: Yodel starts at $25 /User/Month. Grasshopper pricing is not publicly listed.
  • Free trial: Yodel offers a free trial; Grasshopper does not.
  • Target audience: Yodel is built for Large Enterprises and Medium Business, while Grasshopper targets Small Business.
  • User satisfaction: Yodel scores higher with a 4.2-star average.
  • Deployment: Yodel supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Grasshopper supports SaaS/Web/Cloud, Mobile - Android.

Yodel vs Grasshopper — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most VoIP Providers tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Yodel - VoIP Providers
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Grasshopper - VoIP Providers
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Biggest differences

Start here before you go deeper into features.

Yodel

Best for small to medium businesses needing scalable, easy hosted PBX solutions.

Choose if
  • You want a quick, no-hassle setup without lengthy configuration delays.
  • You need a fully hosted PBX with high-quality voice features and reliability.
  • You prefer transparent pricing with no contracts or hidden fees.
Consider alternatives if
  • Your business requires complex on-premise telephony or legacy PBX integrations.
  • You are a large enterprise needing advanced customization and detailed pricing transparency.

Grasshopper

Best for small businesses needing cost-effective, simple phone communication solutions.

Choose if
  • You want separate work and personal phone numbers on one device.
  • You need reliable call forwarding and voicemail transcription features.
  • Your team values an easy-to-use, low-complexity communication tool.
Consider alternatives if
  • Your business requires advanced texting and contact management capabilities.
  • You operate in areas with unreliable cellular service causing call drops.

Yodel: Best for small to medium businesses needing scalable, easy hosted PBX solutions. Grasshopper: Best for small businesses needing cost-effective, simple phone communication solutions.

Description

Yodel Communications allows to host fully hosted PBX. Choose from the best internet voice services possible and never worry about enduring weeks of setup and configuration. This is great ... Read More about Yodel

the Grasshopper device provides ultra-low cost calling and advanced functionality. It features a small clamshell design with custom lights that let user know when they have received a ... Read More about Grasshopper

Entry Level Pricing

  • Starts from $25
  • Not Available

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.2

(21)

Best Company Size

1-50 employees51-500 employees
1-50 employees51-200 employees
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Compare Yodel and Grasshopper on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Yodel pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      Data Residency

      🇺🇸 US

      Yodel User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      19

      2

      0

      0

      1

      59

      7

      0

      0

      12

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights ease of setup, voice quality, and customer service, with some concerns about pricing clarity and advanced features.

      What buyers like

      • Ease of setup
      • Voice quality
      • Customer service

      Common complaints

      • Pricing transparency
      • Lack of advanced customization

      Buyer sentiment

      Users appreciate Grasshopper's cost-effectiveness and ease of use for small business communication but note issues with call reliability and limited texting features.

      What buyers like

      • Ease of use
      • Cost-effectiveness
      • Call forwarding and voicemail transcription

      Common complaints

      • Call drops
      • Limited texting and contact management

      Pros and Cons

      • Quick setup with no lengthy configuration

      • High quality voice features and call reliability

      • No contracts or hidden fees providing pricing clarity

      • Limited information on advanced customization options

      • Potentially less suitable for very large enterprises

      • Allows separate work and personal phone numbers for better organization

      • Cost-effective and easy to use for small businesses

      • Reliable call forwarding and voicemail transcription

      • Call drops reported in certain service areas

      • Limited texting capabilities and lack of contacts in desktop app

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Forbes

      Forbes

      Wall Street Journal

      Wall Street Journal

      Fox Business

      Fox Business

      Media and Screenshots

      Screenshots

      Slack Integration

      2 Screenshots

      Call forwarding

      1 Screenshots

      Top Alternatives to Yodel and Grasshopper in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Yodel or Grasshopper?
      Yodel edges out the other on user ratings (4.2 vs 3.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Yodel and Grasshopper offer a free trial?
      Yodel offers a free trial. Grasshopper does not.
      What is the starting price of Yodel vs Grasshopper?
      Yodel starts at $25 /User/Month. Grasshopper starts at Contact for pricing.
      What are the top alternatives to Yodel?
      Top alternatives to Yodel include RingByName, Vonage Business, Clerk Chat, Voxloud, MightyCall.
      What are the top alternatives to Grasshopper?
      Top alternatives to Grasshopper include CloudTalk, Dialpad Talk, VoIPstudio, Vonage Business, Vodia PBX.

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