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Workbooks CRM vs Bigin by Zoho CRM Comparison

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Workbooks CRM

4.5(510 reviews)

Starting at $39 /User/Month

  • Free Trial
  • Medium Business
  • Small Business

Workbooks CRM is a cloud-based platform for small to medium-sized businesses that need CRM, marketing, order management, and customer support in one tool without enterprise-tier pricing. It covers the full revenue cycle…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Bigin by Zoho CRM leads on user satisfaction with a 4.6-star rating across 294 reviews.

Workbooks CRM vs Bigin by Zoho CRM — at a glance

FeatureWorkbooks CRMBigin by Zoho CRM
Rating4.5 / 54.6 / 5
Reviews510294
Starting price$39 /User/Month$7 /User/Month
Free trial Yes Yes
Free version No No
Best forMedium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsGDPR
Data residencyUSGlobal

Key differences between Workbooks CRM and Bigin by Zoho CRM

  • Pricing: Workbooks CRM starts at $39 /User/Month, while Bigin by Zoho CRM starts at $7 /User/Month.
  • Target audience: Workbooks CRM is built for Medium Business and Small Business, while Bigin by Zoho CRM targets Small Business.
  • User satisfaction: Bigin by Zoho CRM scores higher with a 4.6-star average.
  • Deployment: Workbooks CRM supports SaaS/Web/Cloud, Mobile - iOS; Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Workbooks CRM vs Bigin by Zoho CRM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Workbooks CRM - CRM Software
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Biggest differences

Start here before you go deeper into features.

Workbooks CRM

Best for

Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Workbooks CRM typically suits Medium Business and Small Business. Bigin by Zoho CRM tends to fit Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Workbooks CRM is a cloud-based platform for small to medium-sized businesses that need CRM, marketing, order management, and customer support in one tool without enterprise-tier pricing. It ... Read More about Workbooks CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $39
  • Starts from $7 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

9.0/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.57

(294)
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Software Demo

Demo

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How do Workbooks CRM and Bigin by Zoho CRM Compare on Features?

Total Features

17 Features

10 Features

Unique Features

No unique features

No unique features

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Compare Workbooks CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $39
      • $7 , Billed Yearly

      Pricing Plans

      • Not Available
      • Free

        • Single Pipeline

        • 500 Records

        • Instant Workflows (3)

        Show more +

      • Express

        • Includes features of Free plan, plus

        • Team Pipelines (3)

        • 50,000 Records

        Show more +

      • Premier

        • Includes features of Express Edition plan. plus

        • Team Pipelines (5)

        • 100,000 Records

        Show more +

      Pricing Page

      Workbooks CRM pricing
      Bigin by Zoho CRM pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Workbooks CRM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      91

      57

      15

      0

      0

      204

      66

      7

      1

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 163 reviews, with consistently positive feedback.

      What buyers like

      • Highly customizable platform, enabling users to tailor the CRM to fit specific business processes and goals.
      • Affordable and ideal for small to medium-sized businesses, with no hefty costs for essential functionalities.
      • Connects sales, marketing, and finance on one platform.

      Common complaints

      • Configuration and setup can be time-consuming, and a learning curve exists, especially for creating customized reports.
      • Limited out-of-the-box integrations with popular tools like Tableau, SurveyMonkey, or BI platforms, which restricts advanced connectivity.
      • Mobile app performance is suboptimal compared to the desktop version, with slow processing and occasional bugs.

      Buyer sentiment

      Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

      What buyers like

      • Simple design with a short learning curve — accessible for non-technical users.
      • Pricing targets startups and small businesses with core CRM features at low cost.
      • Pipeline management and workflow automation reduce manual steps in sales processes.

      Common complaints

      • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
      • Lacks advanced features needed by larger enterprises or complex workflows.
      • Customer support availability is inconsistent, affecting issue resolution during critical moments.

      Pros and Cons

      • All-in-one solution reduces tool fragmentation.

      • Strong support for marketing and sales alignment.

      • May require training for effective use.

      • Pricing can escalate with added features.

      • Real-time updates keep teams informed.

      • Integration with email and calendar enhances productivity.

      • User-friendly interface simplifies navigation.

      • Customization options may not meet all needs.

      • New users may find the interface complex.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Workbooks CRM or Bigin by Zoho CRM? Tell buyers what actually differs.

      List of Customers

      Customers

      Rotary

      Rotary

      TCMM

      TCMM

      Antech Microsystem Pvt.Ltd

      Antech Microsystem Pvt.Ltd

      Investacc

      Investacc

      Hire

      Hire

      Media and Screenshots

      Screenshots

      Finance Screen

      4 Screenshots

      Bigin by Zoho CRM screenshot

      1 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to Workbooks CRM and Bigin by Zoho CRM in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Workbooks CRM or Bigin by Zoho CRM?
      Bigin by Zoho CRM edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Workbooks CRM and Bigin by Zoho CRM offer a free trial?
      Yes, both Workbooks CRM and Bigin by Zoho CRM offer a free trial.
      What is the starting price of Workbooks CRM vs Bigin by Zoho CRM?
      Workbooks CRM starts at $39 /User/Month. Bigin by Zoho CRM starts at $7 /User/Month.
      What are the top alternatives to Workbooks CRM?
      Top alternatives to Workbooks CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.
      What are the top alternatives to Bigin by Zoho CRM?
      Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.