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Wayk Now vs BeyondTrust Remote Support vs Remotedesk Comparison

Last updated:

Wayk Now

4.7(25 reviews)

Starting at $149.99 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

WaykNow is the solution for remote access. WaykNow provides a simple yet powerful interface for controlling your PC from anywhere in the world. It gives you live access to your PC, allowing you to monitor your computer a…

BeyondTrust Remote Support

4.6(418 reviews)

Starting at $2,097 /Year

  • Free Trial
  • Large Enterprises
  • Medium Business

BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem and view their system exactly as…

Remotedesk

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Remotedesk is a universal gateway for all remote desktop protocols, including Windows Terminal Services (RDP) and VNC. Its mission is to deliver a remote access solution that connects all the existing third party applica…

Wayk Now leads on user satisfaction with a 4.7-star rating across 25 reviews.

Wayk Now vs BeyondTrust Remote Support vs Remotedesk — at a glance

FeatureWayk NowBeyondTrust Remote SupportRemotedesk
Rating4.7 / 54.6 / 5
Reviews25418
Starting price$149.99 /User/Month$2,097 /YearContact for pricing
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryRemote Access SoftwareRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineBusiness Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalUSGlobal

Key differences between Wayk Now and BeyondTrust Remote Support

  • Pricing: Wayk Now starts at $149.99 /User/Month, while BeyondTrust Remote Support starts at $2,097 /Year.
  • User satisfaction: Wayk Now scores higher with a 4.7-star average.
  • Deployment: Wayk Now supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; BeyondTrust Remote Support supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Wayk Now vs BeyondTrust Remote Support vs Remotedesk — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Wayk Now - Remote Access Software
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Remotedesk - Remote Access Software
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Biggest differences

Start here before you go deeper into features.

Wayk Now

Best for simple, quick remote access across multiple platforms.

Choose if
  • You need fast, easy setup for remote IT support or managed services.
  • Your team requires cross-platform access including Windows, Mac, Linux, iOS, and Android.
  • You prefer lightweight software that can run directly from an executable or MSI package.
Consider alternatives if
  • You require unattended remote access on non-Windows systems.
  • Your workflows depend on advanced multi-monitor support and complex connectivity.

BeyondTrust Remote Support

Best for secure, cross-platform remote IT support with extensive session monitoring.

Choose if
  • You need robust security with session recording and auditing capabilities.
  • Your support team requires compatibility across Windows, Mac, Linux, and mobile devices.
  • You want the option to host the remote support server on-premises for control.
Consider alternatives if
  • Your organization demands rapid updates for the latest operating system releases.
  • Your support heavily relies on iOS device connectivity and management.

Remotedesk

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Wayk Now: Best for simple, quick remote access across multiple platforms. BeyondTrust Remote Support: Best for secure, cross-platform remote IT support with extensive session monitoring.

Description

WaykNow is the solution for remote access. WaykNow provides a simple yet powerful interface for controlling your PC from anywhere in the world. It gives you live access to your PC, allowing ... Read More about Wayk Now

BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem ... Read More about BeyondTrust Remote Support

Remotedesk is a universal gateway for all remote desktop protocols, including Windows Terminal Services (RDP) and VNC. Its mission is to deliver a remote access solution that connects all ... Read More about Remotedesk

Entry Level Pricing

  • Starts from $149.99
  • Starts from $2,097
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

What's this? ↗

8.5/10

9.3/10

8.0/10

User Ratings

Based on verified Spotsaas reviews

4.7

(25)

Best Company Size

50-1,000 employeesSmall Business
50-500 employees501-5,000 employees
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Wayk Now

  • Instant Remote Access: With Wayk Now, you can effortlessly connect to any device from anywhere. This means your team can provide support and collaborate in real-time, ensuring issues are resolved swiftly—no matter where they are.
  • Robust Security Features: Wayk Now prioritizes security with end-to-end encryption and customizable access controls. You can rest assured that your sensitive data remains protected while facilitating seamless remote interactions.
  • User-Friendly Interface: The intuitive design makes it easy for anyone on your team to get started with minimal training. This simplicity enhances productivity, allowing users to focus on their tasks rather than grappling with complex software.

BeyondTrust Remote Support

  • Seamless Connectivity: BeyondTrust Remote Support enables your team to connect with users quickly and effortlessly, reducing downtime and enhancing productivity. As a manager, you’ll appreciate how easy it is for technicians to access devices remotely, solving issues in real-time.
  • Enhanced Security: We understand that security is a top priority for you. With BeyondTrust’s robust security protocols, including session recording and comprehensive auditing, you can rest assured that sensitive data remains protected during remote sessions.
  • Cross-Platform Compatibility: Your team works with diverse operating systems. BeyondTrust Remote Support supports Windows, Mac, Linux, and mobile devices, allowing your technicians to assist users regardless of their device type or location.
Best fit

Best fit

Wayk Now

  • 50 to 1,000 employees.
  • Industries: IT Support, Remote Work Solutions, Managed Services, Consulting, Education, Healthcare.
  • Job Titles: IT Support Specialists, Help Desk Technicians, System Administrators, Remote Support Engineers, Educators, and Technical Consultants.

BeyondTrust Remote Support

  • 50 to 5,000 employees.
  • Industries: IT Services, Healthcare, Financial Services, Education, Retail, and Telecommunications.
  • Job Titles: IT Support Specialists, Help Desk Technicians, System Administrators, Network Administrators, and Customer Support Representatives.
Watchouts

Reasons buyers look elsewhere

Wayk Now

  • Users may seek alternatives to Wayk Now due to concerns about pricing, especially for small businesses or individual users who find the cost prohibitive compared to more affordable remote access solutions available in the market.
  • Some users might experience performance issues or connectivity problems with Wayk Now, prompting them to explore other remote desktop software that offers more reliable connections and faster response times for their specific needs.
  • Organizations with strict security protocols may look for alternatives that provide enhanced encryption and compliance features, as they require robust security measures to protect sensitive data during remote sessions.

BeyondTrust Remote Support

  • Users may seek alternatives due to cost considerations, as some remote support solutions offer competitive pricing or more flexible subscription models that better fit their budgetary constraints.
  • Organizations with specific security compliance requirements might explore other options that provide enhanced features like end-to-end encryption or additional authentication measures tailored to their needs.
  • Companies requiring seamless integration with existing IT infrastructure may find alternative remote support tools that offer better compatibility with their current systems and software applications.

Software Demo

Demo

No software demo available

Remotedesk has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Wayk Now, BeyondTrust Remote Support and Remotedesk Compare on Features?

Total Features

5 Features

7 Features

4 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Wayk Now, BeyondTrust Remote Support and Remotedesk on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $149.99
        • $2,097
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Wayk Now pricing
        BeyondTrust Remote Support pricing

        Pricing information not available

        Other Details

        Organization Types supported

        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✓ Yes
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US
        🌐 Global

        Wayk Now vs BeyondTrust Remote Support User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        16

        2

        0

        0

        0

        80

        15

        2

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally praise Wayk Now for its ease of use, quick setup, and cross-platform support, though some note limitations in advanced features and multi-monitor support.

        What buyers like

        • Ease of use
        • Quick setup
        • Cross-platform compatibility

        Common complaints

        • Lack of unattended access on non-Windows
        • Limited multi-monitor support

        Buyer sentiment

        Users generally praise BeyondTrust Remote Support for its broad OS compatibility, security features, and range of remote tools, while noting occasional connectivity and update delays as main drawbacks.

        What buyers like

        • Cross-platform compatibility
        • Security and auditing features
        • Variety of remote support tools

        Common complaints

        • Connection stability issues
        • Slow updates for new OS versions

        What buyers like

        • Supports multiple remote protocols
        • Integrated access solutions
        • User-friendly interface

        Common complaints

        • Limited advanced features
        • May require technical setup
        • Not ideal for casual users

        Pros and Cons

        • Easy and simple to use with quick setup

        • Supports multiple platforms including Windows, Mac, Linux, iOS, and Android

        • Lightweight application with fast installation

        • No unattended service support for non-Windows systems

        • Limited multi-monitor display support

        • Wide compatibility with Windows, Mac, Linux, and mobile devices

        • Robust security features including session recording and auditing

        • Variety of remote tools such as display resolution changes and client action blocking

        • Slow updates following new operating system releases

        • Connection drops and slow connections to host machines

        • Supports multiple remote desktop protocols, enhancing flexibility.

        • Designed for both profit and non-profit organizations, broadening its appeal.

        • Offers integrated solutions that simplify remote access management.

        • Setup may require IT expertise.

        • Advanced features may be lacking for power users.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Media and Screenshots

        Screenshots

        Wayk Now : Provide Support with Built-In Chat and File Transfer screenshot

        4 Screenshots

        Bomgar screenshot

        8 Screenshots

        Remotedesk screenshot

        1 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        3 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Wayk Now or BeyondTrust Remote Support?
        Wayk Now edges out the other on user ratings (4.7 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Wayk Now and BeyondTrust Remote Support offer a free trial?
        Yes, both Wayk Now and BeyondTrust Remote Support offer a free trial.
        What is the starting price of Wayk Now vs BeyondTrust Remote Support?
        Wayk Now starts at $149.99 /User/Month. BeyondTrust Remote Support starts at $2,097 /Year.
        What are the top alternatives to Wayk Now?
        Top alternatives to Wayk Now include RemotePC, ConnectWise Control, Splashtop Remote Support, BeyondTrust Remote Support, ScreenMeet.
        What are the top alternatives to BeyondTrust Remote Support?
        Top alternatives to BeyondTrust Remote Support include Zoho Assist, Wayk Now, ScreenMeet, ISL Online, RemotePC.

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