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WATI vs 360dialog Comparison

Last updated:

WATI

Starting at $40 /Month

  • Free Trial
  • Individuals
  • Large Enterprises

WATI is an easy cloud based CRM software that helps to manage your opportunities, leads, clients and contacts. Your CRM software should be secure and reliable. WATI is much more than a hosted CRM solution. It has feature…

360dialog leads on user satisfaction with a 5.0-star rating across 12 reviews.

WATI vs 360dialog — at a glance

FeatureWATI360dialog
Rating5.0 / 5
Reviews12
Starting price$40 /MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryChatbots SoftwareConversational Marketing Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnline
CertificationsSOC 2GDPR
Data residencyGlobalUS

Key differences between WATI and 360dialog

  • Pricing: WATI starts at $40 /Month. 360dialog pricing is not publicly listed.
  • Target audience: WATI is built for Individuals and Large Enterprises, while 360dialog targets Large Enterprises and Medium Business.
  • Deployment: WATI supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; 360dialog supports SaaS/Web/Cloud.

WATI vs 360dialog — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Chatbots Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

WATI - Chatbots Software
Talk to an expert
Talk to an expert
360dialog - Conversational Marketing Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

WATI

Best for

Individuals, Large Enterprises, Medium Business

360dialog

Best for small to medium businesses focused on WhatsApp conversational marketing.

Choose if
  • You need a simple, streamlined WhatsApp marketing and engagement tool.
  • Your team values ease of use and quick onboarding with a free trial.
  • You want a solution tailored for marketing, sales, and customer support teams.
Consider alternatives if
  • Your business requires extensive customization beyond basic conversational marketing.
  • You need transparent, detailed pricing information upfront for budgeting.

WATI typically suits Individuals and Large Enterprises. 360dialog tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

WATI is an easy cloud based CRM software that helps to manage your opportunities, leads, clients and contacts. Your CRM software should be secure and reliable. WATI is much more than a ... Read More about WATI

None

Entry Level Pricing

  • Starts from $40 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
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Get pricing help

Software Demo

Demo

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Compare WATI and 360dialog on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $40 , Billed Yearly
      • Not Available

      Pricing Plans

      • Premium

        • Contact management

        • Broadcast Messages

        • chatbot Builder

        Show more +

      • Not Available

      Pricing Page

      WATI pricing
      360dialog pricing

      Other Details

      Organization Types supported

      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      WATI User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      20

      1

      1

      0

      7

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Cloud-based solution
      • Increases sales productivity
      • Secure and reliable

      Common complaints

      • Limited customization options
      • May lack advanced features
      • Pricing may not suit all budgets

      Buyer sentiment

      Users express very positive sentiment but feedback volume is limited.

      What buyers like

      • Ease of use
      • Effective WhatsApp integration
      • Responsive customer support

      Common complaints

      • Limited feature set
      • Unclear pricing

      Pros and Cons

      • WATI's cloud-based nature ensures accessibility from anywhere.

      • The platform's focus on productivity helps sales teams prioritize effectively.

      • Its user-friendly interface allows for quick adoption by new users.

      • Customization options are limited compared to competitors.

      • Advanced features may be lacking for larger teams.

      • High user rating indicating satisfaction

      • Availability of free trial to test features

      • Subscription model supports ongoing use

      • Limited publicly available pricing information

      • Lack of detailed feature descriptions

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Chats

      2 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to WATI and 360dialog in 2026

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      Related Blogs and Articles for Conversational Marketing Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, WATI or 360dialog?
      360dialog edges out the other on user ratings (5.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do WATI and 360dialog offer a free trial?
      Yes, both WATI and 360dialog offer a free trial.
      What is the starting price of WATI vs 360dialog?
      WATI starts at $40 /Month. 360dialog starts at Contact for pricing.
      What are the top alternatives to WATI?
      Top alternatives to WATI include Alterra, BusinessOnBot, 360dialog, Hilos, Gallabox.
      What are the top alternatives to 360dialog?
      Top alternatives to 360dialog include MessageDesk, Drift, Drift Email, ChatFunnels, Bonzo.

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