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VNC Connect vs BeyondTrust Remote Support vs RescueAssist - Which Tool Fits Your Business?

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TL;DR - Quick Comparison Summary

Description

VNC Connect is a fast, easy and secure remote access software. You can access your home or office computers from anywhere at any time using the same familiar interface. VNC Connect gives ... Read More

BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem ... Read More

RescueAssist is a software-based service that connects you to your computer in an easy-to-use manner either over the Internet or by phone. Using RescueAssist, you can remotely access and ... Read More

Entry Level Pricing

  • Not Available
  • Starts from $2,097
  • Not Available

Free Trial Availability

Spotsaas Score

9.3/10

9.3/10

9.1/10

User Ratings

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Software Demo

Demo

How do VNC Connect, BeyondTrust Remote Support and RescueAssist Compare on Features?

Total Features

7 Features

7 Features

8 Features

Unique Features

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        What Do VNC Connect, BeyondTrust Remote Support and RescueAssist Cost?

        Pricing Option

              Starting From

              • Not Available
              • $2,097
              • Not Available

              Pricing Plans

              • Not Available
              • Not Available
              • Not Available

              Pricing Page

              vnc-connect pricingbeyondtrust-remote-support pricingrescueassist pricing

              Other Details

              Organization Types supported

              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Available
              • Not Available
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              VNC Connect vs BeyondTrust Remote Support User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              213

              Very Good

              17

              Good

              1

              Poor

              0

              Terible

              1

              Excellent

              80

              Very Good

              15

              Good

              2

              Poor

              0

              Terible

              0

              Excellent

              146

              Very Good

              93

              Good

              12

              Poor

              0

              Terible

              1

              Expert's Review generated by AI

              RealVNC has garnered consistent praise from users over the past 12 months, showcasing several key strengths. Users appreciate its reliability, user-friendly interface, and stable connections even ...Read more

              BeyondTrust Remote Support has garnered commendable reviews in the past 12 months, highlighting its wide compatibility with all operating systems and the ability to host the server on-premises ...Read more

              GoTo Resolve (formerly GoToAssist) has received positive feedback from users within the last 12 months. Users appreciate the user-friendly interface that offers seamless remote assistance without ...Read more

              Pros and Cons

              Pros and Cons of VNC Connect

              • User-friendly interface, intuitive for both beginners and experienced users, making navigation easy.

              • Stable connection with minimal lag, even for resource-intensive applications like CAD work, ensuring compatibility across platforms.

              • Cloud connectivity feature allows remote desktop access from anywhere, beneficial for professionals on-the-go.

              • Outstanding quality and reliability, with excellent customer support for resolving issues remotely.

              • Login system can be slightly complicated, particularly for users not familiar with VPN technology.

              • Business licenses may be relatively expensive, impacting larger organizations' pricing competitiveness.

              Pros and Cons of BeyondTrust Remote Support

              • Compatible with all operating systems and devices.

              • Easy to configure within domain environment.

              • Provides a range of remote tools for support.

              • Clean and easy-to-use client interface.

              • Slow updates after new operating system releases.

              • Connection drops and slow connection to host machines.

              Pros and Cons of RescueAssist

              • Streamlined remote assistance with a user-friendly interface, enhancing efficiency.

              • Multifunctional capabilities including remote connection, mobile support, and easy communication features.

              • Efficient ticketing system for tracking and managing tickets.

              • Automates repetitive tasks, enhancing productivity.

              • Issues with the unattended support system, causing connectivity problems.

              • Lack of innovation compared to competitors.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Media and Screenshots

              Screenshots

              VNC Connect Demo - Server Screenshot

              4 Screenshots

              Bomgar screenshot

              8 Screenshots

              RescueAssist : Connections screenshot

              3 Screenshots

              Videos

              video-0

              4 Videos

              video-0

              3 Videos

              video-0

              1 Videos

              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both VNC Connect and BeyondTrust Remote Support offer a Free Trial.

              VNC Connect is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              BeyondTrust Remote Support is designed for Large Enterprises, Medium Business and Small Business.

              The starting price of BeyondTrust Remote Support begins at $2,097/Year, while pricing details for VNC Connect are unavailable.

              Some top alternatives to VNC Connect includes Zoho Assist, ScreenMeet, RemotePC, ShowMyPC, TeamViewer, RemoteToPC, Dameware Mini Remote Control, AnyDesk, Splashtop Business Access, FixMe.IT, NinjaOne (NinjaRMM) and GoTo Resolve.

              Some top alternatives to BeyondTrust Remote Support includes Zoho Assist, Wayk Now, ScreenMeet, ISL Online, RemotePC, TeamViewer, VNC Connect, Sygma Connect, Splashtop Business Access, Dualmon Remote Access, NinjaOne (NinjaRMM) and GoTo Resolve.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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