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Viedoc vs Dentrix Ascend Comparison

Last updated:

Viedoc

5.0(7 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Small Business

Viedoc is eClinical software for managing clinical trials from start to finish. Patients interact with investigators via Viedoc Me on phones, tablets, or desktops, and researchers can export study data in Excel, CSV, and…

Dentrix Ascend

4.1(234 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Dentrix Ascend is a comprehensive, integrated software suite designed to improve the efficiency of practices operating in private practice office, multi-office and corporate environments. Ascend offers significant produc…

Viedoc leads on user satisfaction with a 5.0-star rating across 7 reviews.

Viedoc vs Dentrix Ascend — at a glance

FeatureViedocDentrix Ascend
Rating5.0 / 54.1 / 5
Reviews7234
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Small Business, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryMedical Practice Management SoftwareMedical Practice Management Software
PlatformsBrowser Based (Cloud)SaaS/Web/Cloud
APIAvailable
Support modesOnlineBusiness Hours
CertificationsHIPAA, GDPR, ISO 27001HIPAA
Data residencyUSGlobal

Key differences between Viedoc and Dentrix Ascend

  • User satisfaction: Viedoc scores higher with a 5.0-star average.
  • Deployment: Viedoc supports Browser Based (Cloud); Dentrix Ascend supports SaaS/Web/Cloud.

Viedoc vs Dentrix Ascend — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Medical Practice Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Viedoc
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Dentrix Ascend - Dental Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Viedoc

Best for comprehensive, flexible clinical trial management with patient engagement.

Choose if
  • You need an end-to-end platform covering all clinical trial phases
  • Your organization requires secure, compliant data handling tailored to clinical research
  • You want integrated multi-device patient engagement via Viedoc Me portal
Consider alternatives if
  • You are a small team without dedicated clinical trial management needs
  • You require transparent, out-of-the-box pricing and self-service onboarding

Dentrix Ascend

Best for cloud-based dental practice management with efficient scheduling and visualization.

Choose if
  • You operate a private or multi-office dental practice needing centralized cloud access.
  • You want integrated statistical tools for probe selection and tooth matching.
  • You value a user-friendly interface that streamlines scheduling, payments, and patient management.
Consider alternatives if
  • You run a very small dental group with a limited budget due to pricing concerns.
  • You require extensive customization or concurrent multi-view scheduling capabilities.

Viedoc: Best for comprehensive, flexible clinical trial management with patient engagement. Dentrix Ascend: Best for cloud-based dental practice management with efficient scheduling and visualization.

Description

Viedoc is eClinical software for managing clinical trials from start to finish. Patients interact with investigators via Viedoc Me on phones, tablets, or desktops, and researchers can ... Read More about Viedoc

Dentrix Ascend is a comprehensive, integrated software suite designed to improve the efficiency of practices operating in private practice office, multi-office and corporate environments. ... Read More about Dentrix Ascend

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

Not Available

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Viedoc has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

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How do Viedoc and Dentrix Ascend Compare on Features?

Total Features

6 Features

8 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Viedoc and Dentrix Ascend on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Viedoc User Reviews & Rating Comparison

      User Ratings

      5

      (based on 7 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      10

      8

      2

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Insufficient publicly available reviews to determine overall buyer sentiment.

      What buyers like

      • Reviewers find the EDC platform very user-friendly with a clean, friendly front-end.
      • Highly customizable database that adapts to the needs of different clinical studies.
      • The ViedocMe ePRO system drives strong patient follow-up compliance.

      Common complaints

      • Autosave is not available, so data can occasionally be lost.
      • Limited languages for ePRO translation and some integration gaps.

      Buyer sentiment

      Users generally appreciate Dentrix Ascend's cloud accessibility, user-friendly interface, and efficiency, though some express concerns about support, pricing, and certain feature limitations.

      What buyers like

      • Ease of use
      • Cloud accessibility
      • System efficiency

      Common complaints

      • Customer support limitations
      • Feature restrictions and bugs

      Pros and Cons

      • Comprehensive platform covering end-to-end clinical trial management

      • Patient engagement through multi-device support with Viedoc Me

      • Secure data handling tailored for clinical research compliance

      • Pricing is quotation based with no public transparency

      • Limited publicly available user reviews and ratings

      • Cloud-based access enabling remote work and multi-location data centralization

      • User-friendly interface with intuitive navigation

      • Efficient and fast system improving scheduling, payment processing, and patient management

      • Limited customer support and learning resources, especially for smaller practices

      • Data transfer issues and storage limitations impacting workflow

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Viedoc or Dentrix Ascend? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      Dashboard screenshot

      4 Screenshots

      Convenience

      6 Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

      Top Alternatives to Viedoc and Dentrix Ascend in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Viedoc or Dentrix Ascend?
      Viedoc edges out the other on user ratings (5.0 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Viedoc and Dentrix Ascend offer a free trial?
      Neither Viedoc nor Dentrix Ascend currently lists a free trial.
      What is the starting price of Viedoc vs Dentrix Ascend?
      Viedoc starts at Contact for pricing. Dentrix Ascend starts at Contact for pricing.
      What are the top alternatives to Viedoc?
      Top alternatives to Viedoc include Dentrix Ascend, Lighthouse 360, Planet DDS, axiUm, WinOMS.
      What are the top alternatives to Dentrix Ascend?
      Top alternatives to Dentrix Ascend include Teledentix, CareStack, Curve Hero, axiUm, Planet DDS.