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Verizon Knowledge Assist vs Confluence Comparison

Last updated:

Verizon Knowledge Assist

4.3(3 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Verizon Knowledge Assist is wiki software used to share knowledge within the organization. It provides the ability to easily capture, organize and share knowledge within the organization. Each knowledge base is managed b…

Confluence

4.1(2,306 reviews)

Starting at $8.33 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Confluence is a web-based application that includes all the project management features of Confluence Server plus an added dose of new collaboration capabilities. You can play a central role in organizing your team's pro…

Verizon Knowledge Assist leads on user satisfaction with a 4.3-star rating across 3 reviews.

Verizon Knowledge Assist vs Confluence — at a glance

FeatureVerizon Knowledge AssistConfluence
Rating4.3 / 54.1 / 5
Reviews32,306
Starting priceContact for pricing$8.33 /User/Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryEnterprise Wiki SoftwareEnterprise Wiki Software
PlatformsSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
API—Available
Support modesBusiness Hours, Online24/7 (Live rep), Online
CertificationsSOC 2, GDPRSOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSGlobal

Key differences between Verizon Knowledge Assist and Confluence

  • Pricing: Confluence starts at $8.33 /User/Month. Verizon Knowledge Assist pricing is not publicly listed.
  • Free trial: Confluence offers a free trial; Verizon Knowledge Assist does not.
  • User satisfaction: Verizon Knowledge Assist scores higher with a 4.3-star average.
  • Deployment: Verizon Knowledge Assist supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; Confluence supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Verizon Knowledge Assist vs Confluence — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Enterprise Wiki Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Confluence - Enterprise Wiki Software
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Verizon Knowledge Assist vs Confluence: Biggest differences

Start here before you go deeper into features.

Verizon Knowledge Assist

Best for

Large Enterprises, Medium Business, Small Business

Confluence

Best for centralized knowledge sharing and collaboration in mid-to-large remote teams.

Choose if
  • You need a flexible, centralized knowledge repository for project documentation.
  • Your team requires strong collaboration tools tailored for remote and distributed work.
  • You want seamless integration with Atlassian products and popular third-party tools.
Consider alternatives if
  • You are a very small team with minimal documentation or collaboration needs.
  • You require highly specialized or industry-specific project management features out of the box.

Verizon Knowledge Assist typically suits Large Enterprises and Medium Business. Confluence tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Verizon Knowledge Assist is wiki software used to share knowledge within the organization. It provides the ability to easily capture, organize and share knowledge within the organization. ... Read More about Verizon Knowledge Assist

Confluence is a web-based application that includes all the project management features of Confluence Server plus an added dose of new collaboration capabilities. You can play a central ... Read More about Confluence

Entry Level Pricing

  • Not Available
  • Starts from $8.33 , Billed Yearly

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.33

(3)

4.13

(2306)

Best Company Size

—
51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Verizon Knowledge Assist has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Verizon Knowledge Assist and Confluence Compare on Features?

Total Features

6 Features

8 Features

Unique Features

No unique features

No unique features

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Compare Verizon Knowledge Assist and Confluence on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $8.33 , Billed Yearly

      Pricing Plans

      • Not Available
      • Free

        • User limit (per site) - 10 users

        • Site limit - 0ne

        • Unlimited spaces and pages

        Show more +

      • Standard

        • User limit: Up to 5,000 users

        • Unlimited spaces and pages

        • Macros

        Show more +

      • Premium

        • User limit: Up to 5,000 users

        • Unlimited spaces and pages

        • Macros

        Show more +

      • Browse all pricing plans

      Pricing Page

      Pricing information not available

      Confluence pricing

      Verizon Knowledge Assist vs Confluence: Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Verizon Knowledge Assist vs Confluence Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      —
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      —
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Verizon Knowledge Assist User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      2

      1

      0

      0

      0

      1160

      902

      247

      45

      22

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 3 reviews, with strong overall satisfaction.

      What buyers like

      • Easy knowledge sharing
      • No setup required
      • Core contributor management

      Common complaints

      • Limited customization
      • Basic features only
      • Not suitable for large teams

      Buyer sentiment

      Overall positive sentiment highlights Confluence's collaboration and knowledge management strengths, tempered by concerns about pricing transparency and complexity.

      What buyers like

      • Collaboration capabilities
      • Knowledge organization
      • Integration with other tools

      Common complaints

      • Pricing opacity
      • Steep learning curve

      Pros and Cons

      • No installation required, promoting quick use.

      • Core contributor management enhances content quality.

      • User-friendly design encourages widespread adoption.

      • Limited features may not meet advanced needs.

      • Customization options are minimal.

      • Centralized knowledge repository for teams

      • Strong collaboration features for remote teams

      • Integration with other Atlassian products and third-party tools

      • Pricing details are not publicly transparent

      • Can be complex to configure for new users

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Verizon Knowledge Assist or Confluence? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      No screenshots available.

      Integrating with Confluence

      5 Screenshots

      Videos

      No videos available.

      video-0

      3 Videos

      Top Alternatives to Verizon Knowledge Assist and Confluence in 2026

      Alternatives

      Shelf - Enterprise Wiki Software
      Shelf

      4.76

      SABIO - Enterprise Wiki Software
      SABIO

      4.95

      Slite - Enterprise Wiki Software
      Slite

      4.92

      Tettra - Enterprise Wiki Software
      Tettra

      4.73

      Expand your comparison

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Verizon Knowledge Assist or Confluence?
      Verizon Knowledge Assist edges out the other on user ratings (4.3 vs 4.1). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Verizon Knowledge Assist and Confluence offer a free trial?
      Confluence offers a free trial. Verizon Knowledge Assist does not.
      What is the starting price of Verizon Knowledge Assist vs Confluence?
      Verizon Knowledge Assist starts at Contact for pricing. Confluence starts at $8.33 /User/Month.
      What are the top alternatives to Verizon Knowledge Assist?
      Top alternatives to Verizon Knowledge Assist include Shelf, SABIO, Stravito, Bloomfire, GitBook.
      What are the top alternatives to Confluence?
      Top alternatives to Confluence include Kipwise, Slite, Tettra, TWiki, GitBook.