UserVoice vs Zoho Survey Comparison
UserVoice
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, document, and measure customer s…
Zoho Survey
Starting at $25 /Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, compile and view results and insi…
UserVoice leads on user satisfaction with a 4.2-star rating across 358 reviews.
UserVoice vs Zoho Survey — at a glance
| Feature | UserVoice | Zoho Survey |
|---|---|---|
| Rating | 4.2 / 5 | — |
| Reviews | 358 | — |
| Starting price | Contact for pricing | $25 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | — | GDPR |
| Data residency | Global | Global |
Key differences between UserVoice and Zoho Survey
- Pricing: Zoho Survey starts at $25 /Month. UserVoice pricing is not publicly listed.
- Target audience: UserVoice is built for Large Enterprises and Medium Business, while Zoho Survey targets Freelancers / Consultants and Large Enterprises.
- Deployment: UserVoice supports SaaS/Web/Cloud, Mobile - iOS; Zoho Survey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
UserVoice vs Zoho Survey — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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UserVoice vs Zoho Survey: Biggest differences
Start here before you go deeper into features.
Best for mid-to-large teams needing advanced user feedback and sentiment insights.
- You require strong integration with Salesforce, Zapier, and other platforms.
- Your product or customer experience teams need actionable insights from user feedback.
- You have 50+ employees and can manage a medium-complexity setup process.
- You are a very small business with a limited budget and need low-cost solutions.
- You want quick, out-of-the-box survey templates without customization or setup effort.
Best for simple, all-in-one survey creation and multi-channel feedback collection.
- You need an easy-to-use platform for customer, market, or employee surveys.
- Your team requires integrated survey creation, publishing, and analysis in one tool.
- You are a small or medium business seeking straightforward feedback collection without complex setup.
- You require highly advanced survey customization beyond basic templates and logic.
- Your enterprise demands deep integrations with complex workflows and extensive analytics.
UserVoice: Best for mid-to-large teams needing advanced user feedback and sentiment insights. Zoho Survey: Best for simple, all-in-one survey creation and multi-channel feedback collection.
Description | UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, ... Read More about UserVoice | Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, ... Read More about Zoho Survey |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 8.9/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do UserVoice and Zoho Survey Compare on Features?
Total Features | 11 Features | 16 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare UserVoice and Zoho Survey on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |
UserVoice vs Zoho Survey: Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
UserVoice vs Zoho Survey Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | — |
|---|---|---|
GDPR | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
UserVoice User Reviews & Rating Comparison
User Ratings | 4.2 (based on 358 reviews) | No reviews available for the product |
|---|---|---|
Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate UserVoice for its robust feedback collection and integration features, though some express concerns about pricing transparency and setup complexity. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate Zoho Survey for its ease of use and comprehensive features, though some desire more advanced customization and clearer pricing. What buyers like
Common complaints
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Pros and Cons |
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UserVoice and Zoho Survey Customers
Customers | No Customers information available. |  Zoho Survey_customers_0  Zoho Survey_customers_1  Zoho Survey_customers_2 |
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Media and Screenshots
Screenshots |  4 Screenshots |  6 Screenshots |
|---|---|---|
Videos |  1 Videos |  2 Videos |
Top Alternatives to UserVoice and Zoho Survey in 2026
Alternatives |
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Related Blogs and Articles for Survey User Feedback Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, UserVoice or Zoho Survey?
- UserVoice edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
- Do UserVoice and Zoho Survey offer a free trial?
- Yes, both UserVoice and Zoho Survey offer a free trial.
- What is the starting price of UserVoice vs Zoho Survey?
- UserVoice starts at Contact for pricing. Zoho Survey starts at $25 /Month.
- What are the top alternatives to UserVoice?
- Top alternatives to UserVoice include Alium, Simplesat, Survicate, Nicereply, ResponseSuite.
- What are the top alternatives to Zoho Survey?
- Top alternatives to Zoho Survey include SmartSurvey, Survmetrics, Survicate, Survey For Business, Responster.