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UserVoice vs SoGoSurvey Comparison

Last updated:

UserVoice

4.2(358 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, document, and measure customer s…

SoGoSurvey

4.7(889 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SoGoSurvey is new approach to online survey software and aims to introduce a new era of online opinion surveys. It is a software designed for customers of all sizes. From individuals only needing survey capabilities to b…

SoGoSurvey leads on user satisfaction with a 4.7-star rating across 889 reviews.

UserVoice vs SoGoSurvey — at a glance

FeatureUserVoiceSoGoSurvey
Rating4.2 / 54.7 / 5
Reviews358889
Starting priceContact for pricingContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), Business Hours, Online
Certifications—SOC 2, HIPAA, GDPR
Data residencyGlobalGlobal

Key differences between UserVoice and SoGoSurvey

  • Target audience: UserVoice is built for Large Enterprises and Medium Business, while SoGoSurvey targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: SoGoSurvey scores higher with a 4.7-star average.
  • Deployment: UserVoice supports SaaS/Web/Cloud, Mobile - iOS; SoGoSurvey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

UserVoice vs SoGoSurvey — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

UserVoice - Survey/ User Feedback Software
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SoGoSurvey
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UserVoice vs SoGoSurvey: Biggest differences

Start here before you go deeper into features.

UserVoice

Best for mid-to-large teams needing advanced user feedback and sentiment insights.

Choose if
  • You require strong integration with Salesforce, Zapier, and other platforms.
  • Your product or customer experience teams need actionable insights from user feedback.
  • You have 50+ employees and can manage a medium-complexity setup process.
Consider alternatives if
  • You are a very small business with a limited budget and need low-cost solutions.
  • You want quick, out-of-the-box survey templates without customization or setup effort.

SoGoSurvey

Best for easy, flexible surveys focused on customer and employee feedback.

Choose if
  • You need a simple, user-friendly survey tool for customer satisfaction or market research.
  • Your team values strong customer support and training resources.
  • You want a scalable solution that works for small to medium businesses and individual users.
Consider alternatives if
  • You require advanced, specialized survey analytics beyond basic reporting.
  • Your workflows depend heavily on offline survey capabilities or extensive enterprise integrations.

UserVoice: Best for mid-to-large teams needing advanced user feedback and sentiment insights. SoGoSurvey: Best for easy, flexible surveys focused on customer and employee feedback.

Description

UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, ... Read More about UserVoice

SoGoSurvey is new approach to online survey software and aims to introduce a new era of online opinion surveys. It is a software designed for customers of all sizes. From individuals only ... Read More about SoGoSurvey

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

8.9/10

9.2/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Small BusinessMedium Business
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Software Demo

Demo

No software demo available

SoGoSurvey has not given any software demo yet

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How do UserVoice and SoGoSurvey Compare on Features?

Total Features

11 Features

16 Features

Unique Features

No unique features

No unique features

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Compare UserVoice and SoGoSurvey on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      SoGoSurvey pricing

      UserVoice vs SoGoSurvey: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      UserVoice vs SoGoSurvey Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      —
      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      —
      ✓ Yes

      ISO 27001

      —
      ✗ No

      Single Sign-On (SSO)

      —
      ✓ Yes

      Multi-Factor Auth (MFA)

      —
      ✓ Yes

      Data Encryption

      —
      ✓ Yes

      Audit Logs

      —
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      UserVoice User Reviews & Rating Comparison

      User Ratings

      4.2

      (based on 358 reviews)

      4.7

      (based on 889 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

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      0

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      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate UserVoice for its robust feedback collection and integration features, though some express concerns about pricing transparency and setup complexity.

      What buyers like

      • Integration capabilities
      • Actionable customer insights
      • Effective feedback management

      Common complaints

      • Pricing transparency
      • Complexity of setup

      Buyer sentiment

      Overall, users appreciate SoGoSurvey for its ease of use and adaptability across business sizes, though some desire more advanced analytics features.

      What buyers like

      • Ease of use
      • Flexibility
      • Customer support

      Common complaints

      • Limited advanced analytics
      • Pricing transparency

      Pros and Cons

      • Effective collection and organization of user feedback

      • Integration capabilities with platforms like Zapier and Salesforce

      • Actionable insights to measure customer sentiment

      • Pricing is not publicly available, requiring sales contact

      • Lack of detailed use case examples and pros/cons in available data

      • User-friendly interface adaptable to various business sizes

      • Flexible survey creation suitable for multiple feedback types

      • Strong customer support and training resources

      • Limited advanced analytics compared to specialized tools

      • Pricing details not fully transparent upfront

      Used UserVoice or SoGoSurvey? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      UserVoice screenshot

      4 Screenshots

      SoGoSurvey screenshot

      6 Screenshots

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to UserVoice and SoGoSurvey in 2026

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      Related Blogs and Articles for Survey User Feedback Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, UserVoice or SoGoSurvey?
      SoGoSurvey edges out the other on user ratings (4.7 vs 4.2). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do UserVoice and SoGoSurvey offer a free trial?
      Yes, both UserVoice and SoGoSurvey offer a free trial.
      What is the starting price of UserVoice vs SoGoSurvey?
      UserVoice starts at Contact for pricing. SoGoSurvey starts at Contact for pricing.
      What are the top alternatives to UserVoice?
      Top alternatives to UserVoice include Alium, Simplesat, Survicate, Nicereply, ResponseSuite.
      What are the top alternatives to SoGoSurvey?
      Top alternatives to SoGoSurvey include Brew Survey, Survey Anyplace, GetFeedback, LimeSurvey, QuickTapSurvey.