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UserVoice vs Simplesat Comparison

Last updated:

UserVoice

4.2(358 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, document, and measure customer s…

Simplesat

4.8(180 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Simplesat is an advanced customer satisfaction solution designed specifically for managed service providers (MSPs) and tech companies. By embedding CSAT and CES (Customer Effort Score) surveys in emails or helpdesks, and…

Simplesat leads on user satisfaction with a 4.8-star rating across 180 reviews.

UserVoice vs Simplesat — at a glance

FeatureUserVoiceSimplesat
Rating4.2 / 54.8 / 5
Reviews358180
Starting priceContact for pricing$79 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineOnline
Certifications
Data residencyGlobalUS

Key differences between UserVoice and Simplesat

  • Pricing: Simplesat starts at $79 /Month. UserVoice pricing is not publicly listed.
  • User satisfaction: Simplesat scores higher with a 4.8-star average.
  • Deployment: UserVoice supports SaaS/Web/Cloud, Mobile - iOS; Simplesat supports SaaS/Web/Cloud.

UserVoice vs Simplesat — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

UserVoice - Survey/ User Feedback Software
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Simplesat - Survey/ User Feedback Software
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UserVoice vs Simplesat: Biggest differences

Start here before you go deeper into features.

UserVoice

Best for mid-to-large teams needing advanced user feedback and sentiment insights.

Choose if
  • You require strong integration with Salesforce, Zapier, and other platforms.
  • Your product or customer experience teams need actionable insights from user feedback.
  • You have 50+ employees and can manage a medium-complexity setup process.
Consider alternatives if
  • You are a very small business with a limited budget and need low-cost solutions.
  • You want quick, out-of-the-box survey templates without customization or setup effort.

Simplesat

Best for

Large Enterprises, Medium Business, Small Business

UserVoice typically suits Large Enterprises and Medium Business. Simplesat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, ... Read More about UserVoice

Simplesat is an advanced customer satisfaction solution designed specifically for managed service providers (MSPs) and tech companies. By embedding CSAT and CES (Customer Effort Score) ... Read More about Simplesat

Entry Level Pricing

  • Not Available
  • Starts from $79 , Billed Yearly

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

8.9/10

8.5/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do UserVoice and Simplesat Compare on Features?

Total Features

11 Features

13 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare UserVoice and Simplesat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $79 , Billed Yearly

      Pricing Plans

      • Not Available
      • Standard

        • 1k responses per month

        • 10k email sends per month

        • Unlimited users

        Show more +

      • Pro

        • 10k responses per month

        • 50k email sends per month

        • Everything included in Standard

        Show more +

      Pricing Page

      Pricing information not available

      Simplesat pricing

      UserVoice vs Simplesat: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      UserVoice vs Simplesat Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      UserVoice User Reviews & Rating Comparison

      User Ratings

      4.2

      (based on 358 reviews)

      4.8

      (based on 180 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate UserVoice for its robust feedback collection and integration features, though some express concerns about pricing transparency and setup complexity.

      What buyers like

      • Integration capabilities
      • Actionable customer insights
      • Effective feedback management

      Common complaints

      • Pricing transparency
      • Complexity of setup

      Buyer sentiment

      Buyer sentiment is very strong across 180 reviews, with consistently positive feedback.

      What buyers like

      • Real-time customer feedback
      • CSAT and CES surveys
      • Integration with multiple platforms

      Common complaints

      • Limited advanced analytics
      • May not suit non-MSPs
      • Pricing can be high

      Pros and Cons

      • Effective collection and organization of user feedback

      • Integration capabilities with platforms like Zapier and Salesforce

      • Actionable insights to measure customer sentiment

      • Pricing is not publicly available, requiring sales contact

      • Lack of detailed use case examples and pros/cons in available data

      • Real-time feedback provides immediate insights.

      • Integration with popular platforms enhances usability.

      • Designed specifically for MSPs, ensuring relevance.

      • Limited analytics features may not meet all needs.

      • Pricing may be high for smaller firms.

      Used UserVoice or Simplesat? Tell buyers what actually differs.

      UserVoice and Simplesat Customers

      Customers

      No Customers information available.

      Drift

      Drift

      Fujifilm

      Fujifilm

      The Home Depot

      The Home Depot

      Media and Screenshots

      Screenshots

      UserVoice screenshot

      4 Screenshots

      Their Feedback

      3 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to UserVoice and Simplesat in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, UserVoice or Simplesat?
      Simplesat edges out the other on user ratings (4.8 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do UserVoice and Simplesat offer a free trial?
      Yes, both UserVoice and Simplesat offer a free trial.
      What is the starting price of UserVoice vs Simplesat?
      UserVoice starts at Contact for pricing. Simplesat starts at $79 /Month.
      What are the top alternatives to UserVoice?
      Top alternatives to UserVoice include Alium, Simplesat, Survicate, Nicereply, ResponseSuite.
      What are the top alternatives to Simplesat?
      Top alternatives to Simplesat include SurveyNuts, Survicate, QuestionStar, SmartSurvey, SurveyCTO.