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UserVoice vs ResponseSuite Comparison

Last updated:

UserVoice

4.2(358 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, document, and measure customer s…

ResponseSuite

4.7(6 reviews)

Starting at $41 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

The interactive survey tool is the software platform that allows for real-time data collection, dynamic question flow, and reporting. Capturing customers' feedback, attitudes and product usage information has never been…

ResponseSuite leads on user satisfaction with a 4.7-star rating across 6 reviews.

UserVoice vs ResponseSuite — at a glance

FeatureUserVoiceResponseSuite
Rating4.2 / 54.7 / 5
Reviews3586
Starting priceContact for pricing$41 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud
APIAvailable—
Support modes24/7 (Live rep), OnlineBusiness Hours
Certifications——
Data residencyGlobalUS

Key differences between UserVoice and ResponseSuite

  • Pricing: ResponseSuite starts at $41 /Month. UserVoice pricing is not publicly listed.
  • User satisfaction: ResponseSuite scores higher with a 4.7-star average.
  • Deployment: UserVoice supports SaaS/Web/Cloud, Mobile - iOS; ResponseSuite supports SaaS/Web/Cloud.

UserVoice vs ResponseSuite — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

UserVoice - Survey/ User Feedback Software
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ResponseSuite - Survey/ User Feedback Software
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UserVoice vs ResponseSuite: Biggest differences

Start here before you go deeper into features.

UserVoice

Best for mid-to-large teams needing advanced user feedback and sentiment insights.

Choose if
  • You require strong integration with Salesforce, Zapier, and other platforms.
  • Your product or customer experience teams need actionable insights from user feedback.
  • You have 50+ employees and can manage a medium-complexity setup process.
Consider alternatives if
  • You are a very small business with a limited budget and need low-cost solutions.
  • You want quick, out-of-the-box survey templates without customization or setup effort.

ResponseSuite

Best for

Large Enterprises, Medium Business, Small Business

UserVoice typically suits Large Enterprises and Medium Business. ResponseSuite tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, ... Read More about UserVoice

The interactive survey tool is the software platform that allows for real-time data collection, dynamic question flow, and reporting. Capturing customers' feedback, attitudes and product ... Read More about ResponseSuite

Entry Level Pricing

  • Not Available
  • Starts from $41 , Billed Yearly

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

8.9/10

8.4/10

User Ratings

Based on verified Spotsaas reviews

4.7

(6)

Best Company Size

51-500 employees500+ employees
—
Get pricing help
Get pricing help

Software Demo

Demo

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How do UserVoice and ResponseSuite Compare on Features?

Total Features

11 Features

13 Features

Unique Features

No unique features

No unique features

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Compare UserVoice and ResponseSuite on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $41 , Billed Yearly

      Pricing Plans

      • Not Available
      • Marketer

        • 1 User

        • Create Unlimited Surveys *

        • 50 Active Surveys

        Show more +

      • Entrepreneur

        • 3 Users

        • Create Unlimited Surveys

        • Unlimited Active Surveys

        Show more +

      • Professional

        • site strategy workshop

        • Custom integrations into your systems and workflow

        • Done for you set up

        Show more +

      Pricing Page

      Pricing information not available

      ResponseSuite pricing

      UserVoice vs ResponseSuite: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      UserVoice vs ResponseSuite Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      UserVoice User Reviews & Rating Comparison

      User Ratings

      4.2

      (based on 358 reviews)

      4.7

      (based on 6 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate UserVoice for its robust feedback collection and integration features, though some express concerns about pricing transparency and setup complexity.

      What buyers like

      • Integration capabilities
      • Actionable customer insights
      • Effective feedback management

      Common complaints

      • Pricing transparency
      • Complexity of setup

      Buyer sentiment

      Buyer sentiment is very strong across 6 reviews, with consistently positive feedback.

      What buyers like

      • Real-time data collection
      • Dynamic question flow
      • Easy integration with existing processes

      Common complaints

      • May require technical expertise
      • Limited customization options
      • Higher learning curve

      Pros and Cons

      • Effective collection and organization of user feedback

      • Integration capabilities with platforms like Zapier and Salesforce

      • Actionable insights to measure customer sentiment

      • Pricing is not publicly available, requiring sales contact

      • Lack of detailed use case examples and pros/cons in available data

      • Dynamic question flow enhances user engagement.

      • Real-time data collection allows for immediate insights.

      • Comprehensive reporting features support data-driven decisions.

      • Technical expertise may be needed for optimal use.

      • Limited customization could restrict some users.

      Used UserVoice or ResponseSuite? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      UserVoice screenshot

      4 Screenshots

      No screenshots available.

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to UserVoice and ResponseSuite in 2026

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      Related Blogs and Articles for Survey User Feedback Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, UserVoice or ResponseSuite?
      ResponseSuite edges out the other on user ratings (4.7 vs 4.2). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do UserVoice and ResponseSuite offer a free trial?
      Yes, both UserVoice and ResponseSuite offer a free trial.
      What is the starting price of UserVoice vs ResponseSuite?
      UserVoice starts at Contact for pricing. ResponseSuite starts at $41 /Month.
      What are the top alternatives to UserVoice?
      Top alternatives to UserVoice include Alium, Simplesat, Survicate, Nicereply, ResponseSuite.
      What are the top alternatives to ResponseSuite?
      Top alternatives to ResponseSuite include Survicate, Simplesat, GetFeedback, QuestionStar, Four Eyes Surveys.