UserVoice vs Astute VoC Comparison
UserVoice
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, document, and measure customer s…
Astute VoC
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Astute VoC is a Voice of the Customer survey platform that collects customer feedback on digital experience and ease of task completion. It surfaces pain points and purchase drivers to inform decisions about UX improveme…
Astute VoC leads on user satisfaction with a 4.5-star rating across 45 reviews.
UserVoice vs Astute VoC — at a glance
| Feature | UserVoice | Astute VoC |
|---|---|---|
| Rating | 4.2 / 5 | 4.5 / 5 |
| Reviews | 358 | 45 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | — |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Online |
| Certifications | — | — |
| Data residency | Global | US |
Key differences between UserVoice and Astute VoC
- Free trial: UserVoice offers a free trial; Astute VoC does not.
- User satisfaction: Astute VoC scores higher with a 4.5-star average.
- Deployment: UserVoice supports SaaS/Web/Cloud, Mobile - iOS; Astute VoC supports SaaS/Web/Cloud.
UserVoice vs Astute VoC — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for mid-to-large teams needing advanced user feedback and sentiment insights.
- You require strong integration with Salesforce, Zapier, and other platforms.
- Your product or customer experience teams need actionable insights from user feedback.
- You have 50+ employees and can manage a medium-complexity setup process.
- You are a very small business with a limited budget and need low-cost solutions.
- You want quick, out-of-the-box survey templates without customization or setup effort.
Large Enterprises, Medium Business, Small Business
UserVoice typically suits Large Enterprises and Medium Business. Astute VoC tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, ... Read More about UserVoice | Astute VoC is a Voice of the Customer survey platform that collects customer feedback on digital experience and ease of task completion. It surfaces pain points and purchase drivers to ... Read More about Astute VoC |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 8.9/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
|---|
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How do UserVoice and Astute VoC Compare on Features?
Total Features | 11 Features | 12 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare UserVoice and Astute VoC on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Plans |
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
Data Residency | 🌐 Global | 🇺🇸 US |
UserVoice User Reviews & Rating Comparison
User Ratings | 4.2 (based on 358 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate UserVoice for its robust feedback collection and integration features, though some express concerns about pricing transparency and setup complexity. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 30 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Audi  Adobe  Comcast |
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Media and Screenshots
Screenshots |  4 Screenshots | No screenshots available. |
|---|---|---|
Videos |  1 Videos |  2 Videos |
Top Alternatives to UserVoice and Astute VoC in 2026
Alternatives |
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Related Blogs and Articles for Survey User Feedback Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, UserVoice or Astute VoC?
- Astute VoC edges out the other on user ratings (4.5 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do UserVoice and Astute VoC offer a free trial?
- UserVoice offers a free trial. Astute VoC does not.
- What is the starting price of UserVoice vs Astute VoC?
- UserVoice starts at Contact for pricing. Astute VoC starts at Contact for pricing.
- What are the top alternatives to UserVoice?
- Top alternatives to UserVoice include SmartSurvey, QuestionPro, SurveySparrow, GetFeedback, Feedbacks.
- What are the top alternatives to Astute VoC?
- Top alternatives to Astute VoC include Advize.ai, Liveform, Qualified, UserVoice, Workvivo.