UserTesting vs SurveySparrow Comparison
UserTesting
Starting at Contact for pricing
- Large Enterprises
- Medium Business
UserTesting is UX software that offers exceptional value for medium to large organizations. The focus of the product is on user feedback. UserTesting helps companies learn what users say and think about their products, s…
SurveySparrow
Starting at $19 /Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a great application for developers…
SurveySparrow leads on user satisfaction with a 4.5-star rating across 2,274 reviews.
UserTesting vs SurveySparrow — at a glance
| Feature | UserTesting | SurveySparrow |
|---|---|---|
| Rating | 4.1 / 5 | 4.5 / 5 |
| Reviews | 2,396 | 2,274 |
| Starting price | Contact for pricing | $19 /Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | UX Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Online |
| Certifications | SOC 2, GDPR | SOC 2, GDPR |
| Data residency | Global | Global |
Key differences between UserTesting and SurveySparrow
- Pricing: SurveySparrow starts at $19 /Month. UserTesting pricing is not publicly listed.
- Free trial: SurveySparrow offers a free trial; UserTesting does not.
- Target audience: UserTesting is built for Large Enterprises and Medium Business, while SurveySparrow targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: SurveySparrow scores higher with a 4.5-star average.
- Deployment: UserTesting supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; SurveySparrow supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
UserTesting vs SurveySparrow — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for medium to large companies seeking rapid user feedback on prototypes.
- You need quick, reliable user feedback for UX research and product development.
- Your team includes UX researchers, product managers, or marketing professionals.
- You want a simple, low-complexity setup with a user-friendly testing platform.
- You are a small startup or have a limited budget for UX testing tools.
- Your organization requires extensive, responsive customer support.
Best for easy, real-time feedback surveys embedded in websites and Windows apps.
- You need simple, quick survey creation with low setup complexity.
- Your team includes product managers, customer experience, or marketing professionals.
- You want surveys that run seamlessly inside public websites or Windows applications.
- You require highly customized, enterprise-grade survey workflows and advanced analytics.
- Your team needs offline survey capabilities or transparent, detailed pricing information.
UserTesting: Best for medium to large companies seeking rapid user feedback on prototypes. SurveySparrow: Best for easy, real-time feedback surveys embedded in websites and Windows apps.
Description | UserTesting is UX software that offers exceptional value for medium to large organizations. The focus of the product is on user feedback. UserTesting helps companies learn what users say ... Read More about UserTesting | SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a ... Read More about SurveySparrow |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.7/10 | 9.4/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do UserTesting and SurveySparrow Compare on Features?
Total Features | 9 Features | 28 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare UserTesting and SurveySparrow on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
UserTesting User Reviews & Rating Comparison
User Ratings | 4.5 (based on 2274 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate the platform's ease of use and earning potential but express concerns about customer support and test availability. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlighting ease of use and real-time feedback capabilities with some concerns about advanced features and pricing transparency. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Microsoft  Expedia  FamilySearch |  Mphasis  Deloitte Digital  Godrej |
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Media and Screenshots
Screenshots |  5 Screenshots |  8 Screenshots |
|---|---|---|
Videos |  2 Videos |  6 Videos |
Top Alternatives to UserTesting and SurveySparrow in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, UserTesting or SurveySparrow?
- SurveySparrow edges out the other on user ratings (4.5 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do UserTesting and SurveySparrow offer a free trial?
- SurveySparrow offers a free trial. UserTesting does not.
- What is the starting price of UserTesting vs SurveySparrow?
- UserTesting starts at Contact for pricing. SurveySparrow starts at $19 /Month.
- What are the top alternatives to UserTesting?
- Top alternatives to UserTesting include Figma, UXCam, UserX, UXtweak, UserZoom.
- What are the top alternatives to SurveySparrow?
- Top alternatives to SurveySparrow include SurveyMonkey, QuestionPro, SurveyNuts, QuestionScout, Qualtrics Core XM.