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Compare Usersnap vs DoneDone

Usersnap - Bug Tracking Software
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DoneDone - Bug Tracking Software
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Overview

Description

Usersnap is a visual bug tracking and feedback tool for web teams and developers. It allows customers to easily report defects they encounter during browsing and provides developers with ... Read More

DoneDone is simple bug tracking software, perfect for agile teams. It saves time by allowing to create, assign, and resolve bugs from a single interface. DoneDone integrates with all the ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $4 , Billed Yearly
Free Trial Availability
Spotsaas Score

9.4/10

8.7/10

User Ratings

4.5

(95)

4.3

(12)
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Software Demo

Demo

Features

Total Features

10 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $4 , Billed Yearly
          Pricing Plans
          • Not Available
          • Collaborate

            • Unlimited Users

            • Unlimited Projects

            • Custom Workflows

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          • Outreach

            • Includes features of Collaborate plan, plus

            • Unlimited Support Agents

            • Unlimited Mailboxes

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          Pricing Pageusersnap pricingdonedone pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Mobile - Android
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Mobile - Android
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          41

          Very Good

          10

          Good

          0

          Poor

          0

          Terible

          1

          Excellent

          41

          Very Good

          13

          Good

          2

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Usersnap has received overwhelmingly positive feedback over the past 12 months, with users praising its intuitive interface, easy integration, and seamless functionality. Users appreciate the ...Read more

          DoneDone has garnered positive feedback from users over the past 12 months, with key strengths that stand out. The platform's simplicity and ease of use have been widely praised, making it a ...Read more

          Pros and Cons
          • Seamless integration and easy setup process with high adaptability and intuitive interface.

          • Effective in collecting user feedback and providing valuable insights for decision-making.

          • Offers diverse range of customizable features, user-friendly tools, and seamless integration with multiple platforms.

          • Excellent customer support with quick responses and valuable assistance.

          • Limited mobile device functionality compared to desktop usage.

          • Lack of advanced features like video recording.

          • Simple and intuitive UI, making it easy for users to learn and use the platform effectively.

          • Efficient ticket support system that helps manage customer queries and support tasks seamlessly.

          • Responsive and proactive developers who continuously enhance the user experience and features.

          • Lack of advanced features like custom fields and more configuration options that some users may find limiting.

          • Slow development pace for certain enhancements such as webhooks, which can delay the implementation of desired functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Cisco

          Cisco

          Lyft

          Lyft

          Facebook

          Facebook

          No Customers information available.

          Media and Screenshots

          Screenshots
          Usersnap screenshot

          8 Screenshots

          Dashboard

          1 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Usersnap and DoneDone offer a Free Trial.

          Usersnap is designed for Large Enterprises, Medium Business and Small Business.

          DoneDone is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of DoneDone begins at $4/User/Month when Billed Yearly, while pricing details for Usersnap are unavailable.

          Some top alternatives to Usersnap includes User Insights, UserTesting, ReportBugz, Buglog, Ybug, UserFace, UserVoice, Feedback Monkey, Toybox and Userback.

          Some top alternatives to DoneDone includes Backlog, Teamwork Desk, Issuetrak, HelpDesk, Snappy, TestRail, Bug-Track.com, Disbug, TaskSift and Crash Catch.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].